94 year old Mom came here from the hospital, her 3rd Rehabilitation experience, but first at…read moreKingston. We were worried about a different place, but now are so very glad she landed here. Mom says the best thing about her 4 weeks here is "The constant care they give." She advises others to have their dog visit since that brings you even more attention! 5 STARS and more to the therapy team. Superb communication and progress data to patient and family. Other places we just heard, "Shes doing well." The aides, nurses and housekeeping staff are all very good but with one exception, they change so often in this big facility that we didn't have much chance to develop a relationship or communicate. We had a little challenge chasing down the nurses to find out about meds, BP, etc. One nurse failed to start a med when mom needed it because the script was from an outside doctor and she thought it was confusing. We wouldn't have even known if we weren't constantly monitoring meds. We think that nurse was actually scolded by the doctor. She was trying to be diligent but delaying a critical med for 24 hours was not her only option. We saw a doctor only 1x and the NP only 1x which was strange to us but Mom was doing fine so they weren't needed. The nutritionist was fantastic as were the Social Services staff, Ashley and GiGi. Much better than we have ever experienced!!!! I would definitely return to Kingston, but as always, a family member should be here often at least at first and be diligent about asking the nurses for updates. Again, we can't say enough about Annette (PT) and the therapy team.

From the owner: Care You Can Count On…read more Kingston aspires to the highest standards of caregiver training, nursing coverage, wellness programming and safety protocols. Choose Kingston and take peace of mind knowing your loved one is in the best hands possible. Your #1 priority is our #1 feature: -Nurse practitioners on-staff -24hr nursing on-site -In-room call buttons -24hr in-house emergency response

I really like it They provide me with everything . Food isn't that bad. Aides are very friendly. I…read morelove them! Good therapy Department,I really like my new w/c.Great activities ,keep us busy. Friendly Office Staff

Horrible place. Patient was worse after 2 weeks. One shower in 2 weeks. Ended up in hospital…read moreafter a fall out of wheelchair. Developed pressure sores on heels because in bed all of the time. No chair in his room for him to sit in .

This is not the type of place anyone wants to review - if you are spending time here, it usually…read moremeans a loved one is terminally ill. Our family spent four days here with our loved one before she passed. While the experience was a very sad one, the facility and staff are truly remarkable. The facility features 12 private, very comfortable rooms. Each room is set up much like a hotel with the exception of having a hospital bed and basic medical needs such as oxygen. Each room had a huge window to let in light and bird feeder just outside to entertain patients and family members alike. Aside from the private rooms there were several comfortable sitting areas with couches, TVs, games and gas fireplaces. The cafeteria offered meals to patients and guests three times per day. Additionally there was a small kitchen area available if you wished to prepare some food yourself. Coffee, tea and hot chocolate were always available as were small snack items such as muffins, brownies or toast in the morning. The facility even offered a computer room and free wifi if there was a need to get online. There are no visiting hours here. You can spend all day and all night with your loved one. No limits on the number of guests. We were even offered cots since we were spending nights at the facility. The grounds around the facility were park-like, beautiful and well maintained. There were two sunrooms, one at the end of each wing, if you wanted to enjoy the outdoors without going outside. The outdoor area featured several sitting areas as well as a short walking path and a playground for kids. The staff here is simply wonderful. Everyone is a volunteer with the exception of the nurses. The nurses provided the most caring and dignified care to someone nearing the end of life. I especially have to call out Liz and Dora who not only took care of our loved one, but also provided compassion and true caring to the family as well. I just don't have the words to express my true appreciation and gratitude for making a difficult situation as comfortable as possible.

I have nothing but the best to say about Hospice of North Central Ohio. When my father's doctor…read moreinformed me dad had a few weeks left, at most, I decided I wanted to have him made as comfortable as possible and called in Hospice. He was at the Good Shepherd nursing home and Hospice took care of him and his case, completely, while he was there. They were very caring and very responsive to any questions or concerns we had. Every question was treated as an important one. When you're dealing with a situation like this, you really want to be treated with some level of respect and understanding. Navigating everything surrounding a loved one who is near end-of-life is difficult at best, confusing at worst, and having experts there to help you get through it all is worth its weight in gold. Right up to my father's passing at Good Shepherd, Hospice was there providing us all of their care, support, and help as well as keeping dad comfortable as possible. Special thanks to P.J., the Hospice nurse who most closely interacted with us on dad's case. If you find yourself in a situation where a loved one is at end-of-life, or at least near it, you won't find any finer group of people than Hospice of North Central Ohio. Many thanks for their services and support and I would recommend them to anyone.