Had the most amazing experience today! Victoria gave me a hydrafacial and my face feels and looks…read moreamazing. She took the time to explain to me step by step what she she was doing and made sure I was comfortable the whole time. Will definitely be going back!! Highly recommend!!!!!

Dr. Cook did wonders on my finger reconstruction after I was bitten by a dog. He was super thorough…read morein our consultation and walked me through every step. My finger feels great, is fully functional and the scarring is minimal! Highly recommend.

I was completely dissatisfied with my breast augmentation. When I complained about the ruching…read moreeffect he created around my nipples, he responded by telling me to quit touching it. Excuse me? I sought a second opinion and had a complete revision/lift done to fix the damage done by Bartlett. I would not recommend him. Try the Lubbock Institute of Plastic Surgery instead. Dr. Mooty did a great revision for me and they have an office in Midland where all of my consults and follow ups were done.

Dr Bartlett is fantastic. Spends lots of time with you. Doesn't talk down or over you. Wants you…read moreto be happy with your result. Does ambulatory surgery. Also a veteran!!! Great experience overall

I've been a patient of Dr Gutta twice now, the first time at his Midland office and the second time…read moreat his Odessa office. He removed an impacted wisdom tooth for me in 2015, and he removed a broken molar, did a bone graft, and installed a post for a future implant in December of 2020. He also removed a second (thankfully I only developed two) impacted wisdom tooth that was trying to dig its way into my sinus cavity on the same visit in December 2020. Both times, he has been happy to explain in detail what he was doing and why it was needed, what medications he was prescribing or not prescribing and why, and what he recommended for future treatment. He hasn't tried to push for any additional procedures, with the exception of a letter letting me know that he had started offering cosmetic surgery such as face lifts in 2016, about a year after my original visit. Yes, his work is expensive. So is every other oral surgeon out there. My first extraction with him, in 2015, cost a little less than $1200. My second set of extractions, bone graft, and post, in 2020, cost a little over $4300. The abutment that he'll do before it's ready for a crown is set to cost $220, and then another dentist will take over to do the crown. All of my visits have been done under anesthesia, since local anesthetics don't work well for me, so that's contributed to my costs. All of my dental work has been paid out of pocket as well, since I don't have dental insurance. Yes, he can be a little bit abrupt, and he is very blunt- he doesn't pull punches when explaining what's wrong or how you've contributed to the problem. I can see how some people might interpret that as rude, but he's never been rude to me. He told me flat out that if I don't take better care of my teeth, I'll end up needing more pulled or replaced, and it'll be sooner rather than later. I've never heard him yell at anyone, cuss at anyone, or berate anyone. Most surgeons have a degree of arrogance, so maybe I've just written it off as that, but I've had someone with me to drive me home after each appointment, and they didn't see any rudeness from him either. All in all, I feel that I've gotten solid care from Dr Gutta and his staff. Obviously I hope not to need his care often, but I have absolutely no hesitation recommending him to others, and I intend to use his practice in future if and when I need an oral surgeon again.

My daughter had what we think was an infection caused by a broken tooth. Mind you she is anxious…read moreand extremely fearful of dentists and needles. I appreciate that Dr. Gutya was kind and gentle with her. As of today she is on the mend after what could have been a much more traumatic experience and doing well! Thank you for the patience and understanding of my fearful lady child and making sure we don't have to go through this again!

Dr Gutta came into the exam room and was very condescending to begin with. His consult was to…read moreforcibly wiggle a tooth that was not a problem. I asked him to stop and he said it has to come out as well. I told him im not going to take that tooth out. Just the one the dentist said needs to come out. He said we can go round and round but it needs to come out. I told him again im not removing that tooth. He was pushy about it and then finally said we'll what do you want to do? I said I want to leave. He turned around and walked out without another word. Believe it or not this whole thing was around 3-4 minutes. I would never go back and suggest for safety that you avoid this dr. I would be afraid of sedation with his arrogant personality.

I had 3 wisdom teeth removed yesterday and I have zero complaints. It was great from beginning to…read moreend.

Extremely friendly service. The cleaning was super gentle. The X-rays and photos they took were…read morevery extensive. Their office staff is extremely nice. The atmosphere is welcoming.

Dr Veronica Bernuy has very poor chairside manner, very cold, unempathetic, insensitive and very…read morebusinesslike. I was referred to Basin Dentistry for extraction of tooth #4 and #19 and placement of bone grafts for future implants. I had my first visit on 05/19 when I was given an estimate of close to $15,000 for all the phases of the treatment. I agreed with the treatment plan and out of pocket cost. The sequence of negative and unpleasant interactions started with Dr Veronica Burnuy, the dentist assigned to provide the needed dental care. I knew the procedure would require conscious sedation via venous access but was not ready for the painful "digging" of my vein by Dr Burnuy. She appeared to be frustrated by the way she was handling my arm ( very rough). She finally obtained access after "digging" again in another spot. Needless to say I left the office with a terrible bruise on my arm. During the extraction of tooth #19, Dr Burnuy broke the crown on tooth #20 but had no decency to explain what occurred during the procedure. At first, the office staff said that it was a filling that came out of tooth #20 but I knew for a fact it was a crown placed by another dentist within the past year and have dental record to verify. An office staff member called back to inform it would cost me an additional $1,200 on top of an initial $15,000 treatment plan so I requested all my dental records to be sent to a dentist of my choice and informed I would complete the remaining dental work established by the plan of care at another dental practice. Dr Burnuy called back on 06/02 offering to replace the crown at no cost with the understanding I would complete the remaining planof care at Basin Dentistry. During the call she blamed her blunder on "cheap materials" used on the crown placed by another dentist but finally agreed to replace the crown at no cost. How unprofessional of her to blame another provider for something she was in charge. An appointment was scheduled for a few weeks later when she would remove the membranes covering the grafts, and get a temporary crown to replace the one she broke. On July 17, I showed up for my appointment and as usual she presented with very poor chairside manner, very cold, unempathetic, insensitive, and very businesslike. She got very defensive and annoyed with my questions related to the bone graft and next phase of the treatment. She presented to be rushed, rough, and not gentle at all while applying the anesthesia on the bone graft that was still painful and healing. The anesthesia shot was by far the most painful I have ever experienced in my entire life. I have seen plenty of dentist my whole life and know for a fact that anesthesia is given gradually and at different spots but she applied the entire dosage at once in the same area. I even told her " you are not gentle....you are rough " and she replied saying "you are the only one complaining ". I have never been subject to such total lack of empathy by a Healthcare provider. Dr Burnuy left the area to see another patient and after about 30 minutes with the effects of anesthesia wearing off and no signs of her returning to treat me, I got up from the chair and requested to be seeing by another dentist but I would be responsible for the cost of crown Dr Burnuy broke. I will "eat" the cost to replace the crown with another dentist but will never allow Dr Burnuy to provide any further dental care to me again. Dr Burnuy is responsible for the majority of negative reviews Basin Dentistry has on Google and this is a fact. I am happy to see that I am not "the only one complaining" about her. I am a senior citizen and also a Healthcare provider. I have no expectations that Dr Burnuy will change her demeanor towards patients because being caring and kind is not natural to her and she can't do anything about it. She is also part-owner of Basin Dentistry and probably has no one to report or be accountable. She is young and still has time to switch career path to Animal Dentistry as on my humble opinion she has no business dealing with humans.

If this had a negative star you would get it. What a terrible doctor with no bed side manners. I…read morehave reported his actions to the Texas Board. If you are tired of being a doctor....then you sir should retire because you are a terrible one. To tell someone that they have advanced cancer OVER THE PHONE is beyond me and then follow it up with hanging up on them when they say they have decided to go to a Cancer Facility for treatment...First off, you sir are a urologist not an Oncologist so it is lost on me that you got so upset to the point of refusing any other steps even as far as ordering a simple prescription. Just what kind of doctor are you? You should ask yourself that everyday and then ask yourself why you became a doctor in the first place because it certainly was not out of compassion and understanding.

From the owner: Specializing in: - Physicians & Surgeons, Urology…read more- Physicians & Surgeons, Plastic & Reconstructive - Physicians & Surgeons, Emergency Medicine - Physicians & Surgeons, Family Medicine & General Practice - Physicians & Surgeons, Public Health - Physicians & Surgeons, Cosmetic Surgery - Physicians & Surgeons

In September 2022 I went to Body Focus for injections and was charged $263. I paid with my credit…read morecard. The next day they called me and said that their computer system hadn't processed my card so they wanted my card number so that they could input it again. I gave them my card number. When I got my credit card statement there were TWO charges for $263. I called them and they said they would try to figure out how to do a refund back to my card. I didn't see a credit on my next bill and I called again. They said they had made a refund to my credit card so I thought it would be on my next statement. NOT!! I called again and they sent me a 'receipt' showing that they gave me the refund. Waited for the next statement. NOT on this one either. I called the credit card company and they gave no record of receiving a credit transaction for me from Body Focus! To this day I have not received my refund. When I called Body Focus they said it was my problem to take up with my credit card company!!

I could not get any assistance from this location. The person answering the phone kept rushing me…read moreoff the phone & asked me to call back on Wednesday. Call back when I have you on the phone already? How ridiculous is this? Midland customer care is the worst & I am amazed when people ask us to continue shopping in Midland.

Horrible service. I was supposed to be seen by a specialist because they couldn't resolve my issue…read more I have not heard back from them and when I try to call to get more information they send me to voicemail.

Absolutely terrible service by the staff. Will not return calls. If and when you actually are able…read moreto speak to someone- they will not help you! The will not return calls. I suggest you save time and energy and find another orthopedic provider