1. Lube Pit Stop

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    Bay City, TX

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    Lube Pit Stop

    3.4 (5 reviews)

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    Reliance Chevrolet Buick GMC

    Reliance Chevrolet Buick GMC

    (28 reviews)

    Update (2 Months Later):…read more I'm updating my original review because, unfortunately, nothing has improved. It has now been two months since my original review and seven months since my truck was left in Reliance Chevrolet's care. Despite being told multiple times by Charles Kozel and their diesel mechanic, Kevin, that they were going to begin putting my truck back together and get it back into working order, it still has not happened. Every time we ask for an update, there seems to be a new excuse as to why no progress has been made. The promises continue, but the work does not. When we stopped by the dealership last week to check on the status ourselves, we were shocked to find our truck being treated as a workbench rather than a customer's vehicle awaiting repair. There were shop tools and miscellaneous items piled on the tailgate, and a shop blower was sitting directly on top of my engine. After seven months of waiting, seeing my vehicle used this way was incredibly disappointing and only reinforced my concerns about how it has been cared for. At this point, I intend to request that the final bill be reduced to reflect the excessive amount of time my truck has spent occupying a service bay while waiting simply to be reassembled. Seven months, multiple conversations, repeated assurances, and countless requests later, I am still without my truck. I genuinely hope this review encourages meaningful changes in communication, accountability, and customer care so that others do not have a similar experience.

    Was trying to make a deal with salesman David. He is a great talker. Great at telling you their…read morevehicles are clean accident free and the best you will ever come up on. Also will tel you your trade in is the worst vehicle and he doesn't even want it but doing you a favor for taking it in because it's "not a real truck if it's not 4x4". I was comparing with another truck and from Dallas and they warned me about this dealership. Dallas dealership showed me the car fax on how this truck at reliance was in an accident and had ti be towed. This was after David told me on a previous conversation that it was clean no accidents. I don't agree with the business practices of the Dallas dealership that will remain nameless but appreciate the heads up. Be careful who you do business with and do you research!

    Lube Pit Stop - autopartssupplies - Updated September 2026

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