Thank you, Marco, for rescuing my malfunctioning Air conditioner, once again!…read more I love knowing that when something goes wrong with my A/C, help is only a phone call or text away. Marco is professional, friendly, and compassionate. Of course, he fixed the problem, plus checked over other issues as well. He doesn't withhold information, nor try to add on any extra services; that being said, if he did recommend that something needed to be replaced or upgraded, I would say yes in a heartbeat, because I trust him completely. Due to his help in the past, when I did find the a/c having an issue, I wasn't stressed at all, because I knew that I was in good hands. Thanks, Marco!

While I ultimately didn't need service any longer I wanted to share my positive experience with…read moreMarco. He was very prompt in returning my messages and was willing to come out same day. He asked questions beforehand to ensure a visit was even needed. I appreciate him trying to save me time and money. Will definitely be doing business with him in the future if I ever need AC service.

Kentron was very professional and knowledgeable. He was a great service technician and did an…read moreexcellent job.

I called them and they were super friendly and professional. Dan came at the right time and did an…read moreamazing job. I'm seriously considering them to be my A/C team for my condo unit. Very pleased with them.

As I mentioned, this company isn't focused on greed or pushing unnecessary products or services…read more Instead, it aims to ensure your satisfaction, avoiding the despair often associated with poor customer experiences.

Oleg and his team at Fuse were AMAZING!…read more From my initial chat communications with Oleg through Yelp, I knew we would be in great hands as he displayed his VAST knowledge of HVAC technologies in general. Not only was he able to accommodate an appointment the very next day (at 8 AM, as I requested), but he was able to diagnose and repair my two Mitsubishi Mr. Slim AC units within less than two hours. As you can see from the photos, when Oleg and his team arrived this morning, both AC units were blowing HOT AIR (which is almost NEVER necessary in South Florida) and by the time they were done, both units were blowing VERY cold air, allowing the units to function as designed and cooling the spaces that each unit served. Oleg also recommended some additional maintenance that the units could benefit from, but he was not at all about the "high-pressure" sales tactics and simply provided the information and pricing for me to decide. Fuse's pricing was more than fair, and Oleg and his team seemed to care more about the work and performing it with expert precision than they did about the money. I would HIGHLY recommend Oleg and the entire Fuse team to ANYONE and EVERYONE!

I called them on a Thursday to fix both my dishwasher and refrigerator. They said they could not…read morecome out until Saturday. I got a call on Friday saying if someone was home they could come out earlier. They came a day early, the technician was very friendly and professional. He diagnosed both issues and explained it thoroughly. He left to the supplier and can back promptly and fixed both appliances. I had an issue with the refrigerator and they came back the next morning no questions asked. It turned out nothing was wrong, it just took time for the refrigerator to cool off as it had been opened for a long time the day before to allow the ice to thaw. Everything works perfectly, I highly recommend this company. They are very responsive and deliver as promised.

I used them for a check of my oven. They were responsive, efficient, generous in their walking you…read morethrough the explanation and procedure. They were very kind and extremely helpful- will be using again!

My place just had hurricane impact windows installed by MCI in Delray who did a horrific job! My…read morebrand new AC unit was ruined. The ducts were filled with dust and who knows what else! I spent a fortune having my place totally cleaned! Rugs, curtains, everything!!! After spending all that time and money getting my place somewhat clean we hired FL AC to come clean my ducts. That were filled with dust, mold, asbestos and possible lead? Year built 1974!!! This FL AC co came in knowing this and they knew my dusts had dust and unknown chemicals in it. Their job was to close off the other side of the ac duct so it doesn't blow these chemicals into the unit. The other side of my ducts went right into my bedroom too. Since I have developed breathing probs due to all this dust from MCI windows in Delray I had to leave the condo until they completed the job. When I came back into my place my throat totally closed up. I couldn't breathe. This co was supposed to cover and close up that vent and only allow the dirt and debris from my ducts to go back into their cleaning machine they used. Not have it blown out the other side of my vent where all this debris ended up! It's airborne and after spending a fortune on cleaning my place my bedroom was totally filled with dust and all these chemicals. Nothing was covered either! Everything in my bedroom was FILLED WITH DUST. My Rugs that I just had steam cleaned. MY bedroom smelled horrid and after spending all this time and money n cleaning my rugs and curtains it was back to the way MCI left it!!!. My bed blankets and sheets filled with dust!. My electronics were also filled with this dust. Chemicals we have NO idea that was inside those ducts! All my clothes ruined! They had to come in with a HEPA BIG MACHINE that had to run for three to four days! And I HAVE TO PAY FOR THE ELECTRIC FOR THIS??? Do not use this company Do not use MCI EITHER.

Frank cane out at 10PM right after i called and fixed the unit in the dark. Explained everything…read moreand had very reasonable price! Will never call anyone else.

Alex the Ukrainian ac tech was a perfectionist. He took his time and diagnosed properly. Didn't…read moretry to upsell me crap and got my system running perfectly again and was fair about the charges. Aura has great people answering the phone and courtesy in getting prompt repairs.

Excellent service and technician. Very profesional from the technicians to the call service team…read moreto scheduling. The commuication was great. First A/c company in years that I have provided 5 starts. If I could they deserve 10 starts!

I'd give AR Williams a mixed but fair review…read more I initially called because I have a 7 to 8 year old Mitsubishi mini split in my garage that had stopped cooling. After calling several other HVAC companies that weren't interested in working on a mini split, someone else in the construction industry recommended AR Williams. When I first called, I was told they generally don't work on mini splits either. After explaining that I also had a conventional split system in my house that needed attention and that I wasn't interested in hiring two different companies, they agreed to come out and look at both systems. The technician who came out was excellent. He was professional, courteous, knowledgeable, and took the time to explain what he was seeing. He quickly determined that the mini split had lost its refrigerant charge. After adding R-410A, we were immediately able to hear the leak coming from the indoor head unit, confirming the system had a refrigerant leak. At that point, he discussed replacement options. They preferred replacing the system rather than repairing an older R-410A unit, while I decided I'd rather look into sourcing a replacement indoor head myself. My only real complaint is the pricing model. The technician spent roughly an hour and a half at my house, and the bill came to just over $600. Coming from the construction and service industry myself, I'm accustomed to straightforward hourly labor plus material markup. AR Williams uses flat-rate, software-based pricing where each task has a predetermined price regardless of how long it takes or the actual material cost. That's simply not a pricing model I'm personally comfortable with. I don't have any complaints about the technician or the professionalism of the visit. In fact, I'd happily have him back. My decision not to use AR Williams again is based solely on their pricing structure, not the quality of the people they employ. If you're comfortable with flat-rate pricing, you may have a different experience than I did. It just isn't the right fit for me.

My AC went out at 8pm on Thursday night. I called to inquire when they could assist me and they had…read morea call-taker ready to assist me immediately with scheduling an appointment for the next morning. First setting the appointment was a breeze with an instant text confirmation. I received a confirmation text when the tech was enroute. Tech was friendly and knowledgeable. He explained the issue and how he would fix it. This was a new home I bought 7 months ago and the previous owner apparently didn't do many services on the unit. He thoroughly cleaned growth that was discovered which I absolutely appreciated as my son has allergies. He called the owner "Adam" to get some pricing for a new unit installation. This ac of mine is 11 years old. So, it will be time to replace. The tech had me up and running within 30 minutes. System needed a flush to drain the pipes. Needed a cleaning. All done for a super reasonable price. They offered me about 8 options for a new AC unit and handled that ranged for Savings to super delux but did not push for a sale. Simply explained the benefits of each system. They honestly didn't have an issue recommending and suggesting a cost savings unit. So they aren't trying to bleed you dry by selling you expensive things you don't need. I greatly appreciate that. Lastly, this company is out of Lake Worth in West Palm Beach and I'm in Port Saint Lucie. They have no issues driving the hour to reach me. If you have an AC issue and want a friendly company that you can trust, give this company a call. Honest, professional , and very reasonably priced. I will use them any chance I get. Thank you to all involved and looking forward to staying cool this summer.