I have been doing basic routine maintenance the past couple of years on my 95 year old mother's almost 5 yr old a/c. I did not know what company to call and was dreading looking for one. And that was because I was not impressed with the company she had been using and had purchased two a/c's from them at different times. So I went on Nextdoor.com to get recommendations. I read reviews of a couple of companies and went to Yelp to see the reviews on one of those companies. It only had one review and it was one star. Directly under that company info was a heading " Other Heating & Air Conditioning/HVAC Nearby" with two other companies listed. The first was A. R. Williams Air Conditioning 4.9 stars (123 reviews). The a/c stopped working last Friday evening and here it is Monday morning. Do I really have time to call numerous places? No way. I needed the a/c fixed asap. My gut was telling me to click that link for A. R. Williams. I did just that and I read numerous of their reviews and was impressed and immediately called them and was scheduled for that afternoon. I was also kept informed of when the tech would arrive. The tech Mike Ruiz arrived and went right to work to diagnose the problem. He found the issue, informed me of the price and I authorized the repair. Mike also made some recommendations and he was not pushy at all when I said not at this time. My mother and I were very impressed with the excellent customer service we received as it was above and beyond our expectations. Mike Ruiz was extremely courteous, professional, knowledgeable, and pleasant. All of that makes him a valuable asset to A. R. Williams Air Conditioning. We highly recommend A.R. Williams Air Conditioning (561) 203-6519, 10th Ave N Lake Worth Beach, FL 33461. arwilliamsac.com read more

I highly recommend AR Williams Air Conditioning. From start to finish, they were professional, precise, efficient, courteous, and, most importantly, took the time to educate me about purchasing a new air conditioner and condenser. The professionalism began with my estimate. Joe, the sales representative, arrived on time and thoroughly explained why it was necessary to replace both my air conditioner and condenser. He reviewed the different manufacturers available, explained the pros and cons of each, and helped me choose the system that best suited my needs and budget. I never felt pressured--only well informed. My installation was scheduled for the very next day, and I received a text reminder confirming the appointment. Chance, the installer, arrived on time, worked neatly and efficiently, and completed the installation exactly as quoted. Afterward, he walked me through the new system, answered my questions, and made sure I understood how everything worked. I also received an email containing my warranty information, maintenance warranty, and all the necessary documentation. They even reminded me to keep my receipt for a possible tax credit. Because Joe explained everything so thoroughly before the installation and Chance reviewed everything again afterward, I was left with no unanswered questions. Outstanding customer service, excellent communication, and quality workmanship from beginning to end. I highly recommend AR Williams Air Conditioning to anyone looking for an honest, knowledgeable, and professional HVAC company. Lisa read more

My family and I just purchased a home in Boca. The home was older and had original ductwork. We didn't want to run the air as we have children and the quality of that air was probably going to be pretty bad, the old ductwork was really dirty with some mold on the outside of the sleeves. I searched up A.R. Air Conditioning on Yelp and received an immediate response. They were able to get a couple guys out right away to give us a bid on the job. I ended up hiring them on the spot as their bid was pretty close to the number I had in mind and they were able to get started immediately, this was an important factor as we had no air conditioning. When they started work the next day they brought us out mobile ac units that we could use! This was amazing and something we never asked for or even thought was possible. They let us keep and use the ac units over the weekend and until the job was completed. We would have been so uncomfortable without those...thank you. I would rate the quality of their work exceptional. Adam (not the owner) the technician was very concerned with our well being, getting us up and running ASAP, and ensuring everything was being done properly. I am extremely picky, pretty much about everything and have 0 complaints. When I had a question it was answered. When I wanted something changed it was done. Everyone that worked on the house was polite and took great care in how they conducted themselves around my family. I will be using this company going forward for my ac/heating needs. Awesome job everyone! read more

It all started with my call to request an estimate for a new HVAC system. Kevin was the 2nd HVAC guy I saw that day. Kevin opened up the air handler and told me what I already knew (I needed a new system). He then proceeded to go into my attic to check the ducts (he said they were fine). Then he went outside to check the compressor and to calculate heat loss. When he returned he said I also needed the compressor unit (I knew that too). We then sat down and he went over the different options. I would have chosen the middle option but I had a 3rd guy coming and I wanted to see their price. The 3rd company came in significantly lower and I would have gone with them, but something rubbed me the wrong way. Possibly the fact that their guy was here all of maybe 10 minutes, never opened the air handler, didn't check the duct system, just looked at the outside of the air handler, noticed the mold and the age and proclaimed I needed a new one. When Kevin called back to check on if i'd made a decision, I told him of the lower price and he asked if he could tell his boss (Adam). Adam called me back and he basically matched the other company's price. Day of install came without a hitch. Install was done in 5 hours. The compressor unit is soooooooooooooo much quieter that the old one. The only issue I have is that apparently Adam is so busy that it took him forever to text me back so that I could pay him via Zelle! I highly recommend A.R. Williams. read more

I called A.R. Williams because my outside compressor would not start up when the thermostat called for it. I attempted to diagnose it myself but when I started to read 240v in the directions I knew my life is worth calling a professional HVAC Technician. My one hour of HVAC experience would not have solved the problem as it was a multitude of them. When I called, I was greeted by Jamie who set me up with a initial appointment for the following morning. Fortunately, another client of A.R Williams had to reschedule to my benefit and they had a HVAC Technician out to my house in a few hours. The HVAC Technician sent was Frankie and he went thru the AC system thoroughly and kept me informed and updated along the way. He found that the system was not only wired improperly but the wiring that was used had breaks through out the lines. He also found fault in the contact and replaced it as well and corrected the air handler fan speed. Frankie, in the middle of the war on 24volt, installed our Nest thermostat and had the system up and running better then we've ever remember this AC system to run sense the new install from another company 6 years ago. Franky has made a customer for life with his knowledge and passion for HVAC work. A word to all the other AC repair companies in Palm Beach County, this is the recipe to success! read more

HIGHLY RECOMMEND!! Thank you Mike and Jamie for your outstanding help, kindness and support in getting my new A/C and duct work installed. This is a TOP NOTCH company in every way honest, reliable, responsive, knowledgeable and professional!! After my A/C unit went out unexpectedly last year, I was scrambling to get it fixed ASAP, as everyone know going without AC in Florida is absolute torture. After getting the run-around from several very sketchy companies and people, I finally came upon A.R Williams, and they literally saved the day... All I could do was read reviews and hope for the best. They literally have gone above and beyond, not just in installing my AC unit, but also servicing it, and being there anytime I had any questions. The time and attention to detail they took installing everything has been impeccable. If you want the best for your home, and a company you can trust, then AR Williams is the way to go! I cannot recommend them enough!! Every single person I've had the pleasure to interact with has been amazing and so beyond kind and helpful!! I know first-hand how stressful choosing an A/C company can be, and I highly doubt there is a better A/C company in South Florida. Thank you again A.R. Williams for taking such great care of me and my new home!! read more

I honestly almost cried! My mother just called me to say that her A/C is so cold that she has to re-adjust it at night! I live in Georgia and for the past few months my parents who live in Hot Sunny Florida were dealing with a series of A/C companies who honestly just wanted a check. Their A/C would run but would not cool the house. it's a 4 bedroom home, and at 2pm the temperature with the A/C on was in the 80s. I decided to fly down and to help them find a suitable company that could remedy the situation. After much research, I found these guys! They sent 2 techs the next day, they found out that my A/C had a leak. Since they needed to shut down the whole system to fix it, they came back the next day. After 1-2 hours the A/C was back up and running! They worked with me in terms of pricing by waiving the dispatch fee and really gave me the best deal in town. I called a number of other businesses before them. I wanted to wait at least 2 weeks before writing a review. Just wanted to make sure that the job was really done! 2 weeks later and my mother just confirmed that the A/C is working better than before! I highly recommend them! If I ever have an issue, it's good to know that I have these guys! read more

Heading into the hotter months, I decided to have our four a/c units serviced. I had used A. R. Williams previously for some small work, and I was impressed with their personable engagement and professionalism. As luck would have it, the unit cooling the primary suite failed before the technicians arrived. A service call had now expanded to include a repair. Mike and Jairo arrived around 2:00pm yesterday, April 4. Because I had neglected to perform any regular service, what I expected to last a couple of hours lasted for over six hours. Mike and Jairo finally left after 8:00pm. With dogged determination, they worked through a huge list of problems, from failed circuit board to a leaking coil. They would not leave until the air had been restored to the primary suite. Today, the entire house is running cooler and quieter than I can recall. The bill was not cheap; however, I accept that the problems resulted from poor maintenance on my part. I've now signed up for the company's routine maintenance program, which will save me money and headaches in the future. This company is unique in SFL. I will never use anyone else for my a/c needs, and that's the bottom line. read more

I had to save up as I am a senior citizen with very limited funds especially since the pandemic. I contacted many air conditioning companies to find one I could afford. My unit in the condo I am renting would freeze up. I have used a window unit in my bedroom to survive summer. I managed to save a little money and from all the companies A. R. Williams was made me feel the most comfortable with only email communication. Kristina in the office was so great at replying quickly to my emails for info and then getting me into their schedule as I work part time in the early afternoon. She got me a fair price I could afford. Today they sent Ryan out very early. He was incredible. I thought he would come, fill it with freon and leave. He did NOT!!! As the unit is very old from 1996 it was more difficult to work with. Ryan working incredibly hard to balance the system out did so. He did so much more then expected and I am so grateful to him and the whole company. The invoice was exactly what they told me. I am now in a much cooler home. I wish I called them while the real hot part of summer was going on. read more

I called first thing in the morning, spoke with Adam. After telling him about the problem with my AC, he advised he could be at my home within a few hours. Not only did Adam keep his word, he was able to come even earlier than expected. Adam checked my AC and advised of the problem. He even showed me what was wrong with pictures as well as the actual faulty part. He had to leave to pickup a replacement part. He was back and completed the work before I even knew it. All I can say is, "WOW"! I have never felt so comfortable and confident in the service, knowledge and information provided to me from and AC company. Adam is very personable and took the time to talk with me about additional options to help extend the life of my AC unit. I am very happy with the service I received and will continue to have A.R. Williams take care of all AC needs we may have. Thank you Adam and A.R. Williams! Great Customer Service; Very Reliable; Trustworthy; Dependable read more

Needed an AC company we can trust to do regular maintenance. I searched and found A.R and liked the fact it's family owned and had good reviews. They made an appointment for the next day and pretty much whatever time we wanted. Kevin was here on time and was very nice and polite. He wore a mask and took his shoes off at the door. We didn't even ask him to do that. He checked everything out and our system is working fine. He could have told us anything and we would have paid for it because our unit is on the roof and we can't see our unit. Kevin brought to our attention that a drain pipe was broken by the ac company the HOA is using since the roofs are being replaced. This drain can back up and cause damage to the unit. So thank God he let us know and we told the HOA about it. We bought the service plan because it was a great price for security and it was not pushed onto us. Kevin was amazing and this is our new AC company. read more

Refreshing to find a reliable ax company. I reached out to them last week l, and they were able to come the same day and they did a great job finding an issue that the prior company could not even diagnose. A few days later one of my rental properties AC kicked the bucket and Adam sent a technician right away. They were able to get us a temporary cooling while we scheduled a new installation. They were very conscientious in making sure my tenant was happy. He was very transparent with what was going on and gave me options. I did not feel like I was up against the wall and had to get a new unit. I decided to get a new unit because it made the most sense with my plans for the property in the future. The technician Mike and the installers Julio andUlycees went above and beyond to make sure my tenant and I were fully happy. This is a rarity with the trades I recommend AR Williams to everyone, they don't miss!!! read more

Living in Fl for decades, i've been through a lot of HVAC companies for homes and businesses. The quote i received was very good, i was emailed a detailed breakdown of the estimate and the work to be performed. This was not an easy job, 60yr old ductwork had to come out of a cramped attic, vents were in wall instead of ceiling, 3 little dogs that want to run out the front door but shoudn't etc... The lead guy Tyler was as courteous, prompt, competent, professional and Hard Working as i could ever have hoped for. The same goes for rest of crew, Daniel and Adam. The job looks perfect, everything is Cleaned up in a big way, i am Happy! I am totally sold on this company, and will be buying the service/maintenance contracts for both of my locations. HIGHLY RECOMMEND! Also, all covid protocols were followed, they had masks on the whole time, and limited their time inside as much as possible. read more

Our A/C has been leaking for months and we have had 4 different service companies out to fix it all who assure us they cleaned the drain line and everything should be fine. When I expressed my concern of the ongoing problem with the 4th company they stated the drain pan was likely broken and I asked if that's something they could replace and they said no we would need to replace the entire unit (which is only 8 years old). A.R. Williams was the first company that actually gave me a detailed assessment and gave me answers that actually addressed the root cause of the problem and are able to fix the issue without replacing the entire unit. The owner and my technician Kevin responded immediately and were some of the most professional service people I've ever worked with. I will never use another A/C company for as long as I live in area. read more

This is what excellence looks like. We had a brand new HVAC unit installed by another company in August 2023. Since then it had numerous failures that the company could not resolve. In frustration, I went to Yelp, read reviews and contacted AR Williams because they had excellent reviews and ratings. From the first phone call throughout my experience, I dealt with professionals who were courteous and willing to go the extra mile. The job was complex and required many visits and HOA approvals. AR Williams, and in particular, Adam, the president, was helpful, professional, and patient during the entire process. Their prices are fair and even quoted me significantly less than my previous company for the same job. I will only use AR Williams for my HVAC needs and am telling others because there are many disreputable companies out there. read more

My tenant called to tell me the A/C stopped working. The management company referred me to Adam who owns A.R.Williams Air Conditioning. Adam, the owner is the technician I dealt with. He was prompt to return the call and was on time to check out the problem. He said I needed a new A/C. WOW!! Immediately thought I was be taken. I called another company who said the same thing and but quoted me a price much higher than Adams. So I had Adam do the installation. Glad I did. Prompt and good job. Since then I ve had him service my other units to include my home. Adam will let you know what needs to be repaired with cost prior to repairing. I am glad to have him as my A/C tech. I find him to be knowledgeable. I m happy to recommend him to people who looking for a reliable A/C company. read more

My AC guy moved and recommended that I should call A.R. Williams. My AC is on its last legs. I am retired and cannot afford a new unit right now. They were so kind and understood my situation. They were able to make my machine continue to work. Willingly. No pushing. Excellent immediate service both times. Each service person excellent and knowledgable. The owner is an absolute pleasure to do business with. When I must, I will only buy my unit from them. I am theirs forever as long as that is for me. I would happily refer anyone to them and I do. They are exceptionally excellent. Very rare in the non-service businesses that seem to exist these days. The owner actually calls after each visit to see if you were satisfied with the service. Where do you find that? I will tell you, NOWHERE! read more

This was the smoothest service transaction I've ever encountered. I was in town for two days staying in my condo, visiting my mom. And just my luck, one night into my stay, my AC broke. Not knowing the local companies, AR Williams was recommended to me through a Facebook page for my community. So I called, spoke to Lisa, and she sent out a diagnostician named Jake within a couple of hours. He was so thorough, and explaining the process, and made sure that I had another technician come out a couple of hours later with two portable AC units to keep me cool until the installation of my brand new unit one day later. The installers took four hours to complete the entire job and they left the place spotless afterwards. I can't say enough nice things about this experience. I highly recommend. read more

A.R. Williams was recommended by a neighbor, and they did not disappoint! I contacted the office, and Olivia answered and booked an appointment for the following day. Jake, the sales representative, came out and offered alternatives, and in comparison to the other AC businesses I contacted, he was the most informed and honest in assisting me in making the best decision on which AC unit to purchase. The installation was scheduled seamlessly, and they even registered the new unit(s). The technicians Julio and Ulysses who did the work were professional, pleasant, and, meticulous. Julio explained everything regarding the new unit and how to set up the new thermostat. I wouldn't use any other company. Job well done!!!!! read more