I came here to change 6 watch batteries and the service was good but the prices were great. $4-$5…read more I've been at place where they charged $25 for just one watch. They place is great. It's inside a mini mall so you'll have to go in and walk around to find it. They work fast

Been going to Ruben since I was a teen he is the best jeweler I've ever worked with highly…read morerecommended I drive 6 hours for his work!!!!

This jewelry store is absolutely amazing! Everyone here is so helpful, kind, and professional. You…read morecan tell the employees truly care about their customers. I spoke with a few different people, and they were all wonderful. A huge thank you to Rocio! She helped me find my wedding ring and was extremely patient with me the entire time. She made a big decision feel easy and stress-free. Plus, their real 14k gold jewelry is way cheaper than the big jewelry companies. I highly recommend them!

Estado comprando ya de 20 años. Gente muy buena y siempre nos atiende bien. Siempre nos dan…read morepreciosos bueno y son muy amable.

Sales people are no help. Can never get decent customer service here. They don't have positive…read moreattitude to try to sell or win your business. That alone makes me want to spend my money at a different jewelry with some attention to customer. Don't recommend.

I went in looking for a gift and they had the one I was looking for I ask for the price and the…read morelady that was helping me said it's on the tag and then later on said that was not the price that they change prices I found so unprofessional of her and gave me attitude and didn't let me talk so I ask for the manger and even the manger was just saying he can't honor the price that not in jewelry and he was going on saying he wasn't going to make money like that didn't even like me talk. I recommend not coming here horrible experience service .

I took in my ring today to get sized and wow they were so quick, nice and amazing! Will definitely…read morebe coming back

Took my daughter in today she had the best experience here the tech was very welcoming and made her…read morefeel so comfortable and relaxed. she made the whole process memory for her will be coming back!

I found this place on TikTok. They were really friendly especially Astrigs mother. We drove from OC…read moreto Alameda for Axtrig to pierce us. But I think they can use some improvements. We came as a group or 3 and all of our piercings were rejected/infected a few weeks after... I know that every piercing has the risk of getting rejected. We all have piercings but I think the way they were pierced here caused them to be crooked or not heal right. One of my friends got a belly piercing and it kept going sideways instead of sitting straight. I got my septum and i think the jewelry was too small (I've had it pierced before) because it kept scraping the skin above my lip. My other friends eyebrow piercing never stopped bleeding.. It does get crowded and the lines get pretty long. It could be an "us" problem but I just feel like our piercings were kind of rushed.

Went to southbay coin to sell my chain, but they tried to lowball me. Went to Claydon Jewelers and…read moregot double the price! Shoutout to Clark!!

Fantastic customer service and Ruben was amazing. He explained and showed me of the quality of…read morediamond and very informative. Thank you!

My husband and I chose The Jewelry Exchange in Tustin for our wedding rings. The customer service…read morewas superb and the prices were unbelievable. We purchased our rings and have been extremely satisfied. We get so many compliments on them. We recently came back for an anniversary ring and again they nailed it. We highly recommend The Jewelry Exchange for all of your diamond needs. Cheers, Nicole Smith satisfied customer

To begin with, the website kept setting off my antivirus. Tried using Chrome and Edge and still had…read moreproblems. Had to keep searching to find a link that worked. Was looking for 14K or 18K 6 mm ball studs for my girlfriend. Seems all of the jewelry has diamonds in or on them. The few pieces that were just plain Gold were not what I wanted. Website is hard to navigate. Moving the mouse around triggers various drop down or pop[ up menues that get in the way of shopping. The rings have many different kinds of mounting but nowhere do they explain the differences between say, a prong mount, or a halo mount, or a hidden mount. Seems that if you buy here, you need to know what you want and understand jewelery terms. If I buy here, I will do it in person so I can ask any questions I have. Nice jewelry though.

Arselia was really helpful and extremely kind. It was my first time here and everybody was so…read morewelcoming and nice. I felt comfortable enough to let them know what I am looking for and what I am comfortable spending. They work with what you're able to spend and not spend, very glad I came today.

Had the best experience as a first time buyer. I was able to view the ring I wanted to purchase and…read moreapply for credit. After a couple of calls I was approved and left home happy.