Seriously fantastic service. Called them after my car wouldn't start with a suspected starter…read moreissue, panicked since I was only about a month out from an accident that had required major repair at another shop out of state. Despite their busy schedule they accepted the tow in, and told me they'd get back to me by the end of the week (it was a Tuesday). By Wednesday, I was driving out of the lot with no fee. The battery had died and they recharged it and gave me a call right away, and assured me they checked other systems to be sure there were no errors. Car is running great, and I can't thank the folks here enough! Definitely my first call for any car trouble in the area. Note: they take all cars but specialize in Honda/Acura, so absolutely make note if that's your car brand.

Shop is exactly what the name entails, straight up. Dave is amazing. Great service and so quick…read morewhen I needed help in a pinch after my wheel locked up. I wouldn't go anywhere else in town.

I'm giving them 2 stars instead of 1 because the owner has been helpful to us in the past. Today…read morehowever when I picked up my father's car it had to be jumped which is fine because it's been very cold weather. Totally fine. On the way out to jump the car, the employee who was assisting me said yeah that is Mr X's car and it's a "piece of junk" speaking of my fathers vehicle. I said, "Excuse me?" He reiterated that it was junk and that it needed lots of repairs. First, that is rude. Second it does need a couple of things but it is actually a decent vehicle. An employee should never say that to a customer. Most importantly you jerk, my father died last week. I raised the issue with the owner and he said oh he wasn't directing that at you...and got no apology from anyone. Don't go here.

For multiple reasons, I am choosing not to provide specifics behind my poor review of Earlysville…read moreAuto. The level of disrespect, condescension, and shocking dishonesty I have experienced first-hand at Earlysville Auto leaves me wondering how they are still in business. Honestly, it takes a lot of effort to be that rude.

I can't speak highly enough about the service provided. If you've been looking for a mechanic that…read moreshoots straight with you, doesn't try to upcharge, and will work around your schedule these are your people. I was able to call and set up an appointment next day to have pads and rotors replaced and had my car back before 3pm. Outstanding service for the money.

Very responsive. Absolutely wonderful made sure I got my vehicle fixed correctly when the insurance…read morecompany did not want to pay for all the necessary damages he dealt with the adjuster and made sure I got what was needed. Definitely recommended

had an oil leak on my lexus, brought it in for new valve cover, lady at the front desk insisted i…read moreneeded new spark plugs despite them operating perfectly fine. i told her not to just go ahead and install them but to wait for the technician to address if it was necessary in the first place and to call me before i gave them the greenlight to install an additional $112 worth of parts (likely an additional $100 at least in labor costs for a 6 cylinder like this). they did not call me at all until the job had been completed, completely disregarded my request and proceeding to charge me for it. not only that but when i arrived to pick up the car the had added an array of additional charges and labor charges to the itemized receipt, including a charge for tightening ALTERNATOR bolts, new coolant hosing, and new bolts from apparently cross threading (this car has only been worked on professionally). some of these charges had absolutely nothing to do with the maintenance i had brought the car in for. the validity of these charges comes off to me as a predatory means of squeezing more money out of customers (something the auto mechanic world is infamous for). based on principle alone i cant stand for this and I wont be returning

Brooks Auto is an excellent place to go for Repairs, Oil Changes, Inspections and many more other…read moreservices that they offer. Whether you're local or coming through, I would recommend Brooks Auto and Truck Repair. They are reasonably priced and offer excellent service. Gene, went above and beyond to save me money on replacing the back axle of jeep (that I no longer have but dearly miss). Donna, is incredible and what a lot people fail to realize, this lady does the clerical work and jumps in to help out in the garage, I have seen people team her over coals - not knowing that she is busting her tail, just as much as a man does. I like to consider myself, an honest person and going after someone as hard working as her - really sets me on fire!! These people bust their hard-working tails off to provide the best auto service in the City of Waynesboro, so show them respect please. This is not pointed to everyone, just those (I don't know other customers may be going through - but an ounce of kindness is good for the soul). Any woo, for those looking for down-to-earth, honest, and excellent workmanship, this place is for you!!

Fair price, honest mechanics. Work is always warrantied, they also offer towing services. Shop is…read morealways busy.

Took my car there for an inspection and coolant leak. They replaced the radiator. Two days, 50…read moremiles later, my car made a loud banging sound, overheated, and broke down. I had to pay for a tow back to their shop. Several days later they told me it was a burst radiator hose. They never replaced the hose! Ladd Auto then charged for AGAIN for labor, new coolant, and parts. (An extra $167 on top of the $120 tow) A few days later my car started smoking again. This time from an oil leak dripping onto my heat shield. They changed the oil in my car, even put the sticker in the windows, then denied the oil change when I brought the car back. I took my car to another shop. Now, just a few weeks later, I am experiencing a coolant leak again. I went here because the reviews raved about honesty. This was not the case for me! I was gaslight and problems were not fixed.​

Very happy with this local shop recommended by UVA parents. My daughter for the first time had to…read moredeal with a mechanic on her own. The owner Joe inspected my daughter's car with heat not working. After an inspection it was determined the water pump was going out and thankfully did not drop all the fluid on the road. Joe gave an estimate on repairs and timetable. The car was ready on time and within budget. The heat now works. The repair cost was well below that of a dealer. I talked to Joe to wrap up everything and I found him to be ethical and trusted. A rarity these days for mechanics. He let the car stay an extra day at his shop with a winter storm. Totally recommend Peacock Auto Service. 5 Stars!

Professional mechanics Talk with person who does actual…read morework on your vehicle. Prices are reasonable ie better than dealers. Price should be secondary to quality of repairs, transparency in their dealings. The one I go to when necessary. I bought a used vehicle. Something wasn't quite right at 75. They adjusted some part a few degrees and bam smooth ride again.

I purchased a 2003 Porsche form a friend in California back in August 2025 and drove it back home…read moreto VA. It had 49000 miles on it was running very well ,kept in a prestine condition. he nerver worried about the IMS bearing issues but I did , so I took it to EURU MOTIVE, had the IMS bearing replaced. I made a great choice! I waited to do this review until I had put some miles on the vehicle. I am satified with the cost of repair and the great service provided.Based on a recommendation of a friend I drove from Locust Grove to Charlottesville to get this service. Great job. Mike H

Great CS, great work done on my car, great pricing/ value. These guys saved me $1/3 of the…read moredealership quote. Stronly recommend if you've got a german car.

We had a very simple pot hole, rim damage situation on an older model 550. Issue was our car is…read moreolder and Mercedes only deals in OEM parts, we got it. We were told it was our problem to find replacements, go to a junk yard, and after multiple, multiple attempts at help, got nothing. This isn't Hyundai or yugo, it's Mercedes and this dealership is not at all representative of MB. Joey Harris the GM or Danielle the service manager yes'd us to death, but never did a single proactive thing in terms of being part of a solution and not the problem. When they did bother to return our calls, every time it was "we can definitely understand and appreciate your frustration", but nothing would ever get done. 5-6 calls would go unreturned, with full on phone screening "can I tell them who is calling ?" Finally, after 52 days, having to get Mercedes Benz USA involved, and at our own cost, we had to send our car to another Mercedes dealer. Who, in customary Mercedes style, immediately stepped right up, uncovered solutions and proactively advised and guided us towards a solution. Just received word from the other MB dealer that in only 5 business days, parts were ordered, car is repaired and ready for pickup. How is that possible ??? Do your own research, there is a pattern here, and this is not an isolated incident. Read the other multiple reviews stating exact same and decide for yourself. Up to you, but I would avoid this dealership for any and all service needs and if they are that bad on simple service, it speaks volumes on any possible new car purchase, caveat emptor.

Our dealership purchased a vehicle from them at full asking price, which they're now calling…read more"wholesale." The car was a demo unit and they failed to disclose existing damage. Once delivered, we discovered over $1,700 in repairs needed -- and their idea of making it right was offering just $500. This place operates with zero transparency and zero integrity. They misrepresent vehicles, dodge accountability, and run their business like a scam operation. Save yourself the nightmare -- avoid this dealership at all costs.