We had our master bedroom carpet removed and hardwood floors added and they did a amazing job, hand…read morescraping, sanding and stain they were very professional and even came out Saturday to complete the last coat of sealer.

We had this company install all new carpet squares in our church sanctuary. The very next morning…read morewe had multiple pieces of carpet coming loose on our platform. They came back and fixed those pieces and two weeks later we notice pieces on both sides of the room coming up. They come back again to repair all these pieces coming loose. A couple weeks later we notice multiple pieces in the back of the sanctuary coming up. I called and told them I wanted to talk to someone in charge. They had one of their key personnel call me. They finally come out with the installer and salesman to look at the problem. Then they schedule another rep to come out with them another time. They did not roll the carpet with a weighted roller after install. The rep they bring in admits this was a part of the problem so they agree to replace the carpet. At the time of this review they just finished the full replacement install today at 3:00 pm. I watched the install. When they finished as the salesman told me they would roll the carpet and do so both directions. I watched the worker through the entire rolling process. He only rolled it one direction. They were about to leave and I had called their lead person but while waiting for them to call back I asked if they rolled it both ways. They said they had. Yet I watched them not do so and even have it on video through our security cameras. They then received a call from the salesman and brought the roller back in. I have now just a couple of hours after the install already found two areas again where the carpet is coming up. I sent video and a picture to the main contact. The response, "Should be a quick fix. We will try and come out on Monday". If you install the carpet properly the first time, there would be no need to come back again. I have never had this many issues with any carpet company. I went with them through a referral of another company that had done work for us. I would highly recommend if you are thinking of using them for commercial carpet install, find someone else. When I told them I wanted a different crew this time, they tell me this is the only crew they have to do this install.

We have worked with this location a few times now and they have been top notch in service ,…read morecommunication , and pricing. They are prompt and professional from the employees to the owner. They care about each and every customer and they are a true value to the community!

Horrible job, I don't know how many times I've been by there office but at this point won't…read morerecommend them to anyone. Several areas throughout the house the floors are coming away from each other. I am apparently outside warranty at this point now. I went by to see if they can at least fix and I had no problem paying for the fixes even though it was there work that was shoddy. But I haven't gotten any responses and honestly I will never recommend them to anyone. It's a waste of time and money.

In 4 1/2 years here, we've used 2 other carpet services. The 1st was AWESOME. We stayed w him until…read morehe retired. Always 3 rooms + hall/stairs @$150-$165, which INCLUDED: pre-vacuum w pro shopvac, pre-treatment for stains & pet spots, deep steam clean, spot removal w a commercial-level rotary cleaner, excess water removal, post-clean raking, & enzyme odor treatment. Our last call was to a "green" company whose products/equipment unfortunately did not clean the carpets so this time I tried Pro Cleaning Solutions, which I found via Google. When I scheduled over the phone, I was quoted $65 per room for 3 rooms, which was ALREADY UPCHARGED TO INCLUDE: vacuum, pre-treatment of spots/pet stains (I had made it CLEAR on the phone that one of our dogs is in poor health), cleaning, AND odor treatment. FAR higher than average, but w our daughter's wedding in 4 weeks I reluctantly agreed. This was a bitter reminder to TRUST YOUR INSTINCTS! On 11/3, 2 men arrived at 8:15; one the company owner. After a short walk thru, he said we must pay ANOTHER $35 for odor treatment in just ONE room. I said this was included in our quote, but he insisted this was added & more thorough. I refused; he then lowered to $25, like a used car salesman. But he insisted it was necessary. Again against my better judgment, I agreed. After 30 minutes trying to get their equipment to start, he said they needed a "new fuel pump" & rescheduled for 1 pm. He said he'd apply the "EXTRA odor treatment" so it could "work in the meantime." I was then astonished to see him walk around maybe 9 sq ft w a generic spray bottle of odorless, clear liquid & mist it around once from a standing position. I could have done more w a $6 bottle of Febreeze! They returned at 10:45, & again I was shocked at what I observed. Other companies ALWAYS use powerful pro vacs before cleaning. This is ESSENTIAL! Loose & deep dirt/debris will just be soaked & gummed into place, not removed! NONE of the stains/spots were given ANY TREATMENTS (pls see their OWN DESCRIPTIONS of their carpet cleaning & odor treatment on their website). The other man used a basic wand-style steam vacuum to quickly go over each room once, leaving behind damp piles of fuzz/fur/hair/crud. He didn't even vacuum or rake to collect those so they wouldn't wind up back in our carpet. NO treatment for long term odor control or work on all the spots they missed. NO excess water removal. The wand wasn't even strong enough to fluff up shallow indentions left by the 3 light things we'd moved (a wood-framed chair & the XS wire crates my 6 and 8 lb Poms sleep in). I wound up fluffing those myself w a .99 PLASTIC HAIR COMB after they left! Carpet was left sopping wet. Not only dangerous, but made the whole cleaning pointless! DAMP is one thing. This was puddles-forming-WET, which collects MORE dirt like a magnet. It also houses & grows BACTERIA, which causes new odors, health risks, & damage. While observing, I was looking over the website, to see if I'd misread the steps that were promised. NO - they were SKIPPING them! I did find a coupon - to be presented AT TIME OF SERVICE - for 3 rooms & hall "Silver Package" $79. When they finished, I pointed out the coupon. The owner said he had already given us a "big discount". But, he said, there was a $40 PER ROOM surcharge for the "additional services" - none were performed! Then he claimed his price was better than the coupon. Well, the total we got gouged for was $238.15. That would be ridiculous even if they had DONE the work! Addressing my concerns to him was pointless; he had slick salesman responses for everything. I wanted him out of my house. I paid via the Housecall app, and prayed they'd done a better job than it seemed. They had not. The spots we'd been highly charged to have removed were still obvious, or began to reappear like reverse magic. The smell of now-soaked-but-still-not-clean carpet got so bad, we had to open the doors & windows. So much for that $25 odor treatment! 48 hours later: carpets still not dry. Stains/spots still evident in every room. An awful musty smell downstairs that we have NEVER had before. I spent the weekend in furious tears, while my husband just spent it FURIOUS. I do not like confrontations but I would give anything to go back & refuse to pay until they did every bit of the work! As it is, we won't allow them back across our threshold. We'd be NUTS to trust them to come back into our home, when they have already been so dishonest. We simply want our money back - they have a written satisfaction GUARANTEE, and now we must hire a different company FAST to correct this. I will never ignore my instincts again!

The crew came in to our home with what I'd call beyond impressive safety and professionalism. You…read morecan tell right away that they have turned this service into a craft. Our light colored carpets look as if they were just installed!! The smell is so pleasant and welcoming. Our micro fiber couch looks like we just bought it again. I will be using them again in 6 months. They beat every quote I had gotten. 3200 sqft and they had it back to brand new in a couple hours. Days later and not a single flaw in the carpet. No stains returned! With three boys and zero stains, I'm blown away!!

I hired Tello Stone Work & Concrete for a custom outdoor fireplace finish project. The signed…read morecontract included surface preparation, stucco application, stone installation, mantle/hearth detailing, finishing, final touch-ups, and cleanup. Some of the initial stonework looked good, and I complimented the work during the project. Unfortunately, serious issues arose after the hearth slabs were installed. The hearth slab installation did not match the approved rendering/design, and all four hearth slab pieces had issues, including poor cuts/joints, visible gouges/scrapes, and a visible front-edge chip that was filled with mortar instead of being properly corrected. These were not natural stone variations, veining, or normal imperfections. The slabs were damaged during handling and/or installation. After I requested replacement/correction, Hector eventually agreed that the damaged hearth stone would be replaced. After that, communication deteriorated and the company did not return to complete the correction or the remaining contracted work. Tello Stone Work & Concrete later told me they did not want to finish the project, even though we had a signed contract covering the remaining work, including stucco application, finishing, final touch-ups, and cleanup. They also stated that stucco was not part of the original quoted scope, even though the signed contract specifically included stucco application. The project was left incomplete, cleanup was not completed, and I was left with a damaged/problematic hearth, unfinished stucco work, delays, stress, and the added cost of finding another contractor willing to complete/correct partially completed work. The company offered a full refund of my $1,800 deposit, but later stated they would only refund it if I allowed them to remove/demolish installed stone/materials from my fireplace. I did not agree to allow demolition or removal because of the risk of additional damage to the existing structure/fireplace. Based on my experience, I cannot recommend Tello Stone Work & Concrete for a detailed custom finish project. I have photos, the signed contract, emails, and text messages documenting my experience.

Met on Monday to discuss and get quote. They started on Tuesday and finished Wednesday. Tello…read moredoes exceptional work. Very pleased with work. Beautiful stone patio and concrete poured in useless grassy area. Now we can accommodate extra vehicles and we have a lovely patio. Oh, and the steps down to the boat on this side will be so helpful.

Tommy and Bill from Hartman came this week and cleaned 12 months of grand baby fingerprints and…read moreLabradoodle nose mess off of my windows, inside and out. I look out now on the pool and pines as though there was no veil between me and the gorgeousness of the yard. They were gracious, efficient and very entertaining. I feel like we solved world problems chatting as they worked LOL Highly recommend.

The people with Hartmann kept us informed all through the process from the initial quote to the…read moreactual work. In both cases they were there when they said they would be. Once on location they worked very efficiently. We had our windows cleaned, both inside and out, and the deck around our pool pressure washed. This is the first time either one had been cleaned in several years. The windows look like new and the deck is now clean. We plan to have them back next year to do both again. As you can tell we were very happy with their work. Also all of their personnel were very good to work with.

I'm highly satisfied with the excellent job PDR Construction have done to my roof. They have done…read morean awesome, extremely professional and timely job. They have the best knowledge skills whereby you don't have worry or doubt about them. I highly recommend them to anyone not only on roofing, but to any kind of construction job. great service and very friendly people. Thanks to the whole crew.

I used PDR for exterior paint to start out. They did an excellent job. Replaced some wood rot and…read moreSkipper made same excellent suggestions and I went with his ideas and absolutely loved it. I have lived in my home with many miscellaneous items unfinished. The crew came in, were able to do anything I asked which required a lot of problem solving and creativity. They are proffesional, kind, friendly, show up on time and only had one day the job didn't allow them to wrap up by 5:30. Most importantly, their crafsmanship is superb and price is very fair. I will continue to use them for years to come. Karen P. Willow Park

Everyone should know about this company...it is family owned and has been in business for decades…read more Jon exhibits the lost art of excellent customer service, knowledge, experience, and products all of which I SO appreciate. I will be spreading the word and going to FWC for all my future flooring needs!

I've been meaning to write for sometime now as Jon Godby at FWC Flooring really stood out as above…read moreaverage with respect to someone I would trust to work with. Highly recommended from my experience. Funny, I passed this place on 8th Avenue for years and never realized we had a gem in the neighborhood. If you're looking at flooring - Stop in and talk to Jon. He isn't a hard sell - Sooo you may have to beg him to sell you Flooring!

We have used LSCC on the majority of our house's we build and have been extremely satisfied with…read moretheir work and commitment to excellence. Tom is our main contact for residential construction jobs. He is very prompt and well detailed in getting things right the first time. Overall a great company to have custom built cabinets made for your home.