Great insurance great customer highly I highly recommend Katie and her team. Customer of hers for…read moremany years.

I highly recommend Katie Brazil and her team (shout out to DeDe!)…read more I come from a long line of State Farm employees (my dad is the famous Howard Wilson) and it's clear that Katie's office knows how to help you. Recently someone hit my car and Katie and team were with me every step of the way. I felt very taken care of. Five stars!

I highly recommend State Farm agent Cheryl Bentley. I was involved in an accident in San Francisco…read moreand Cheryl was outstanding in connecting me to the Claims rep, following up to ensure I had all of the necessary paperwork, information, and contact numbers for a tow and rental car on the spot. She called me no less than 5 times to make sure I was OK. That kind of customer service is why I am so pleased with my State Farm agent Cheryl Bentley. Thorough, detailed, caring, knowledgeable, and an expert.

Can't say enough about Cheryl Bentley's office. When working with either Cheryl or Angie, they take…read morecare of your every need! They are the sweetest and most caring individuals I have ever met! They know what they do very well and are always trying to get you the best fit/ample coverage needed. I will go to them with any insurance needs my husband and I have. Thanks again ladies :)

Sandra it's a very professional lady. She always answers all of that questions and helps with…read moreeverything we needed regarding our taxes. We really appreciate this.

I've been going to Sandra since around COVID and recommended her services to many of my friends and…read morecolleagues. However, this year's filing experience was horrible and overly stressful. I was made to feel like I was doing things wrong or was a complete bother multiple times. The lack of professionalism was really jarring and made me so uncomfortable, I don't know what flip switched, but I will be taking my business elsewhere. I've always kept an incredibly detailed and organized list of expenses on Google sheets and share it with Sandra, along with necessary paperwork. Time after time, Sandra would compliment me on my organization and would give me small requests to make the documents easier for her. Last year, she told me that, since my PM's (property manager) already shares an expense/income sheet, that I didn't need to "double count it" on my Google sheets form. So, I didn't. Then this year, she texts me the night before my appointment frantic about my paperwork, telling me she has to charge me something like a few hundred an hour to be a bookkeeper, etc. Mind you, all at 9-10pm the night before my appointment, when I had sent out these forms a few days in advance. After going to her for many years, I thought I was doing things "right" as I had the last few, but suddenly nothing was right. I chalked it up to the stresses of her divorce and tax season, so I let the experience be and convinced myself she was having a bad day or something. Then, a few weeks ago, I realized I never got a copy of my completed taxes. So I simply just emailed her and asked, whenever she was free, to send me a copy. She replied she would send them over soon. A few days go by and I follow up with her...and she replies, very unprofessional with "HERE YOU GO" in all caps. Now, mind you, in the past she's also informed me that if I don't ask for an e-copy of my taxes within the same month ish/time frame as doing my taxes, she'll charge me for sending me my paperwork. That's because when I was going through a mortgage process, I reached out to see if she could help send me copies of my old tax forms, and she told me that if I ask outside of the direct tax window filing period that she charges for that request. Charging to get a copy of your own tax paperwork is kinda wild, but whatever, so that's why I've been diligent about getting an e-copy of my taxes from her every year since learning that. Why it's not auto-sent to people to have copies who needs them, IDK, but the constant nickel and dime threats is so exhausting.

Without my knowledge or agreement she added $110 "tire damage" fees to my insurance premium and…read morecharged my checking acct. When I confronted her about it she laughed and said "we always add the included road hazard package"

Bertha Berlanga offers great service! I love that she is fluently bilingual in English and Spanish…read more She offers a wide selection of companies she can quote for Auto, Home & Life Insurance.

Jessalyn is amazing! I started working with her last year for life insurance and also coverage for…read moreour travel trailer. We have been so happy with our experiences. Jessalyn is very professional, responsive, and knowledgeable. Support our local agents and give Don Guzman and his team a call for your insurance needs.

They are very attentive and fast solver problems and very courteous when you call them, they would…read moregive you choices and good quotes depending on your needs! I'll definitely recommend them!!

This company did my taxes incorrectly by adding expenses that I never provided. When notified, she…read moredenied it. I requested a refund because I have to get them amended elsewhere and pay again. Her statement, "that will never happen". I do NOT recommend this company due to apparent mismanagement and conduct, they are unprofessional, and lack of quality customer care. I see your reply which not correct. I call and formally addressed some serious concerns regarding the preparation of my recent tax return. I noticed after the fact that certain charitable contributions and other expenses were included in my return that I did not authorize or provide any documentation for. These inaccuracies are not only incorrect but could also pose compliance risks. Additionally, the time claimed to have been spent on the return does not align with the nature of the communication and the information I actually submitted. I attempted to discuss this with you previously, but unfortunately, I felt that my concerns were dismissed without being properly addressed. I had to have another tax professional thoroughly review and correct my return immediately to reflect only the information I personally provided. I request a refund of the additional cost to amend my tax return which is appropriate in is this matter. I trust that you understand the importance of accuracy and professionalism in tax matters, and I hope this does not happen to anyone else.

Excellent customer service! Mrs Moore was expeditious and courteous. Will be using her next year…read morefor our taxes!

Great Insurance services since long and today again I am here as Always they took care of my…read moreInsurance needs. I always recommend to my Family & Friends go there, relax and go home with confidence. Thanks Impact insurance Services Stockton.

I am so grateful chose to go with Ritter Insurance. I recently found out I was getting charged more…read morefor my insurance than before. I called the company and spoke with Leslie who supported me a ton. Found out a ticket I received a year ago did not come off my record after I completed driving school. Leslie went above and beyond to make sure the driving school processed which lowering my cost tremendously. Thank you Leslie! Highly recommend Ritter Insurance to anyone!

Leslie has been so responsive to our needs! She calls when she has questions to confirm…read moreinformation, is friendly and supportive! And of course Paul is always there when you need him! Thanks Ritter!