My Dr, Dr. Britni Minifra is more than Outstanding! She's extremely smart, caring, and thorough. I…read morehighly recommend Dr. Manifra, she's the best. BUT BUT BUT, Dr. Minifra is on an extended maternity leave, and left her patients care to her assistant, Denise Hernandez A.P.R.N. On December 18th, I made a video appointment with Denise, during this call everything went well; as usual. I was told by Denise as we ended the call, to follow up in 2 weeks. TWO WEEKS LATER...... I go to MyChart to schedule a follow-up with Denise, and I can't schedule an appointment, there are NO PROVIDERS LISTED!! Also, there was no way to send a message!! I call the office next, and I'm transferred to someone who tells me "You've been discharged from this practice!! SHOCKED!! ME?? WHY?? All that was explained to me was that "They are short staffed". Next, I was told that they would provide 1 month of medication while I find another provider. Now, for most people this might be ok, but for me, I'm on Controled Substance meds, and finding another provider is More than Difficult, and I explained them of this; THEY DID NOT CARE!! Being a patient with 3 chronic conditions in need of continuous medications, this type of behavior should be ILLEGAL!! Doctors take an oath, to "DO NO HARM", these Doctors Harmed Me Terribly!! STAY AWAY FROM THIS PRACTICE AT ALL COSTS!!

This is a complaint about the office staff and who ever the covering physician was today, August…read more13, 2021. At 630 this morning, I realized I had forgotten to pack my thyroid medicine to take with me on vacation to Boston. I called and left a message requesting a prescription be called in for 5 tablets. I gave all of my personal info, and provided the location and phone number of the local CVS, which was in Salem, where we'd be spending the day, as well as my own phone number. I did not receive any call back confirming that the message was received, etc. So I called again, at about 9:35. I was told the prescription had been "called in". Ok, great. We did some sightseeing at I went to the CVS at 11:30 assuming the prescription would be ready or nearly ready. I was told it was never received. Called the Dr office again. I was told that the Dr on duty never looked at it because he was busy with patients. Ok, but I'm a patient also, and I had iniated this request in the early morning, so could they please ask him to do it between patients she said she would ask him to do that. I returned at 1:30... STILL NOTHING. I called the Dr office and was told the same story. We went to lunch. I called the pharmacy at 330. THE PRESCRIPTION WAS A) NOT CALLED IN TO THAT LOCATION, BUT TO ANOTHER ONE IN SALEM; B) THE DR PRESCRIBED *A*FULL*30 DAY* SUPPLY* which I did not ask for, and the prescription coverage denied it because I'm not due for a FULL refill until October. NO KIDDING. BUT I ONLY ASKED FOR F I V E TABLETS. I called the Dr office A G A I N, told them what they did which was WRONG, and they proceeded to pit me.in hold then hand me off to someone who expected me to start from the beginning to explain it to her. NO THANKS. I called the CVS back, worked with the pharmacy to only fill it for 5 tablets, for which I had to pay out of pocket since the INEPT DR OFFICE called in the WRONG QUANTITY so the pharmacy could not run it through my prescription coverage for less than 30 day supply. I. AM. LIVID. I've NEVER dealt with such ineptitude in my life.

This place is a joke, went here to get checked for bronchitis because I had a cold and the cough…read morehad gotten bad. These people treated me like a walking plague and ran me off even after explaining my symptoms. Basically telling me I would need to do my visit virtually 4hours later although I was already there in person at the moment. How the heck are you going to check my vitals and listen to my lungs etc over the phone?? Instead I went to the urgent care and they had me in and out in no time. Tested negative for COVID and prescribed me medication for the cough. We've been dealing with COVID for 3 years now and to make patients feel like crap leaving your office because you assume they might be infected is disgusting at this point. Will never go back to this office.

Dr. Solomon is fine. Doesn't have the people skills I'm used to in a doctor, but ultimately he was…read morefine. That being said, the rest of the staff at this practice is terrible. The guy who draws blood has to stick me five times to get my vein, the administrators are rude and don't know how to do their job. Simple requests like asking them to have the doctor call me back were forgotten or disregarded. These people obviously do not care about their jobs or their patients. There are lots of doctors out there. Don't waste your time at this practice.

I find it surprising that there aren't more negative reviews here because I saw another patient in…read moreaddition to me experience poor treatment by the staff here. One of the receptionists was talking down to a patient, telling her that she actually needed to go home and fill out paperwork before she could be seen. The patient asked if the receptionist if they could simply help her fill the form out, and they refused. I was flabberghasted. They apparently had told the patient to fill out the paperwork before she came in and the patient would be too late to be seen. It's funny but something similar happened to me. About halfway to their office, I tried to be considerate and let them know that I'd be 20 minutes late. They forced me to reschedule, explaining that the doctor refuses to see patients if they're late. I guess I should have just arrived without calling in although I wouldn't be surprised if they just made me go home. There are great doctors and the staff is independently terrible. However, I think this office environment is affected by Dr. Gold's personality because she's a person where everything must be done her way. Medical Expertise What really worried me is something Dr. Naomi Gold said about surgical procedures and infections. I consulted with 2 different doctors who dismissed her concern. As a result, I ended up going with a different PM&R doctor. (I went with Dr. Mingi Choi who thoroughly impressed me.) I'm sure that she has a lot of experience. But she seems to me that she's a doctor that just memorizes stuff without considering if it makes sense. I believe the best doctors are the ones who think critically and assess each situation independently. When you combine a provincial mentality with a dictorial nature, I think it's a recipe for disaster.

I have been seeing Dr. Betesh for a very long time. She has not only helped me once, but many…read moretimes. She cares about all of her patients and takes the time to do whatever she can do to help them. Highly recommend her!!

Dr. Maria Garcia is no longer at this office. She left several years ago but Dr. Jasani has been my…read moreprimary ever since Dr. Jasani is very nice and treats her patients with kindness, caring and is interested in their well being. She answers questions and cares about her patients. I have been going to Prime Care for over 15 years

Is it typical practice for doctors to make patience wait for an hour and more before seeing them?…read more Isn't patients time as precious as the doctors. I have been at Prime care medical a few time now and it's at least an hour wait before the doctor sees you. The doctors are ok but I can't stand when a practice have no regards for patient's time. I am switching doctors, done. Update, this review was meant to be for doctor Shalini Sirisena in the same practice. I have updated the post for Prime care medical. Doctor Maria Garcia was not my physician.

Dr. Paul was a very empathetic smart well informed doctor. I will still be going to see her if I…read moredid not move from that area.

Honestly, one of the best doctors I have ever had. Dr. Palla is very knowledgeable, really listens…read moreand takes her time with the patients, and is just a pleasure overall. I can't recommend her enough.

My husband has been going to Dr. Aasmaa for about 10 years and he's always urged me to go there…read more However, after moving out to the area from the City refused to leave my MD there. Finally, after days of a chest cold and having no intent of driving into the City I broke down and went to see Dr. Aasmaa. I am now a believer! First of all, they had an appointment available next day which was great. Secondly, the front office staff was so pleasant and helpful I thought I died (pun intended) and went to medical heaven. The icing cake was Dr. Aasmaa herself. She was knowledgeable, patient and quite the listener. Her compassion was amazing and she genuinely wanted to hear how I was feeling and how she could help get me better!!!! Now for the negative. Well...there is no negative. It keeps getting better. I needed a prescription renewal and it was approved immediately for the mail in drug company. I had a side effect of an drug and her partner in the practice called me back in 5 minutes and wasn't even remotely annoyed. It makes me almost want to get sick again just to see Dr. Aasmaa - however this is crazy...I know...I know.

Hands down the best doctor you will ever visit. She is caring, kind, knowledgeable, and takes her…read moretime with her patients. Her staff is amazing as well. Wait time is never too long, and I have NEVER been unhappy with the services there. I refuse to go to any other primary care physician, and if she wasn't in my insurance plan, I would take the out-of-network penalty. She is always understanding of my needs and health issues, and she has helped me greatly throughout the years. I've been seeing her for almost 10 years, and I hope to be seeing her for many, many more. I highly, highly recommend Dr. Aasmaa - you won't know how you saw any other doctor before her!

Doctor Fuksina gave me my life back . have been seeing her about 2 years now . when I steeped in…read morethe office I had no hope since no doctor would help me with hormone issues. She took the time to listen to me and after a detailed blood work she took care of the problem . iam pain free and I feel like another person now. she's The best . I brought my partner there as well and hes also very happy with her care . thank u doctor Fuksina

As a 50-year-old Black woman who is generally healthy and feeling good most days, my main focus…read moreright now is wellness--how can I optimize my health as I age? Lately, I've been struggling with moodiness and low energy, which led me to start researching hormones and their potential role in my symptoms. That's how I found Dr. Fuksina, and I am so pleased I did! From the moment I walked into the office, I felt welcomed. The front desk staff was friendly and efficient, quickly verifying my health insurance and intake forms, which I had emailed on the day of my appointment. After a short 15-minute wait, I was seen by two different nurses/nurse practitioners, both incredibly kind and thorough in their questions and examination, taking standard vitals. Then came the star of the show, Dr. Fuksina. From the moment she entered the room, I knew I was in the right place. We had a wonderful, in-depth conversation about my wellness goals, lifestyle, and the latest bloodwork I had brought with me. I had done quite a bit of research on peptides and emerging compounds, and she openly and knowledgeably discussed them all with me--something I greatly appreciated. Dr. Fuksina spent over 45 minutes with me, carefully listening and offering insightful advice. She didn't just focus on what's wrong but instead took a proactive approach to how I can feel my best. That's exactly what I was looking for--a doctor who specializes in wellness, not just sickness. I want to co-create my health journey with a doctor who is invested in seeing me thrive, not just treating issues when they arise. She ordered a comprehensive panel of specialized labs, and when I went to Labcorp, even the technician asked if I was working with a holistic doctor because the tests requested were so thorough. That, to me, was a sign that Dr. Fuksina is truly invested in understanding the full picture of my health. I'm now eagerly awaiting my lab results and excited about the personalized plan Dr. Fuksina and I will craft together. If you're looking for a thoughtful, well-researched, and incredibly thorough doctor who will truly partner with you in your wellness journey, I highly recommend Dr. Fuksina!

Best of the best. Dr. Elkhalili is very knowledgeable and kind. Always takes great care of me and…read moremakes sure I'm seen quickly. The staff is extremely friendly as well.

I have been dealing with Apex Medical Professionals for a while now. They are the most caring and…read moresupportive group of people I have ever known. They give appointments even if you call last minute, which is something I tended to do more often than I should. They are kind and caring. Dr. Elkhalili and his team are awesome.