I bought a 2015 Chevrolet Equinox on June 23 and one week later the front breaks was rubbing. I…read morewent back to the dealer and he said to come back on Tuesday at 9:00am,but I didn't make it until after 11;oo am when I got out of the doctor. I had a another mechanic fix my truck and took the bill to Sheffield and he said that he would not reimburses me the $1,200.00 that it cost me to have it fixed. I do not think anyone should buy a vehicle from this car dealer. I would give him a HALF of a star. 1/2 of a star

Seen a nice car after hrs, went back spoke w/ mechanic who was acting salesman at the time. Came…read moreback spoke w/ actual salesman, was pleasant at first. When signing final docs, I inquired about a carfax, says they dont do that, hinting that it costly and the boss doesn't want to. I asked how they knew the history of the car? He goes into how they safety check everything (but there was a nail in the tire that they plugged before I left). I asked again of the history of the car, he replied w/ "IDK" very nonchalantly. I say, "Well that would be the reason for the Carfax", so I ran one while he was talking. (I kinda felt the driver door was a hair off alignment, but not enough to see it as a problem, but some type of acknowledgement wouldn't have seemed deceiving.) Turns out, yes, door had a minor hit and repaired. As I'm giving him this info, he stops and says..."So do you want the car or not? You don't have to buy the car. I held it for you" (no you didn't, you held it to make a sale ..for YOU! ..NOT good customer service). Then as we are coming to a close, he's has taken upon himself to charge me for "new" plates, instead of asking if I was transferring or not...his explanation.."Well most times, people just get new plates!" I say, that's the purpose of asking and not assuming. He' replies with..."Well its already done.." (Again, not good customer service) I say, "Hope you wrote in pencil..Im not buying new plates when I already have them!" Then we get to the final signature, I sign the BOS w/ signature and a small note of no carfax offered and also refuse to give one, and noted the prior damages that had been repaired. His reply..."It only required a signature.." Told him, It requires whatever I write as my signature, and that's that. He told me out his own mouth..."You dont have to buy the car.." I said, YOU ARE ABSOLUTELY CORRECT. NOR DO YOU HAVE TO SELL CARS. If you're gonna do business w/ the public, be more transparent. I don't see how the expense of a carfax (cars cost enough that you can run a $40 carfax on them upon purchase, and it's a business expense, you write it off anyway!), or the fact that you do "safety checks" (nail in a tire sound really safe and checked..) are valid reasons to prevent from giving potential customers vital information about a car they're purchasing from your establishment. Seems a lil suspect to me...Mechanic was nicer than the salesman was. Im going back just to thank him!! Love the car, but the service was TERRIBLE!!! I will NEVER REFER ANYONE OR GO BACK EVER AGAIN!! Not many salesman there, but dude needs to work in another field, customer service IS NOT YOUR THING SIR!!

We've purchased two vehicles from UG Motors and will continue to give them our business in the…read morefuture. The staff is helpful, knowledgeable, and friendly. If they don't have what you're looking for on the lot, they'll find it for you. Very pleased with the way they stand behind what they sell.

yesterday my ancient jeep went down on one knee. It was the humane thing and for the car's sake…read morethat it was time to stop the life support I spent that evening scanning private sales online, many of which were parts cars or the favorite..."my kid left for college and left me with expensive repairs. Or maybe a great looking deal but somewhere 60 miles away I needed to bring my title in and saw some nice cars. Steve was not pushy but I was! we worked out a great deal, he suggested I take it home/test drive it for a couple hours. Again, NO PUSHY SALE just good old fashioned friendly chatter on both sides. On the test drive I noticed a few small irritating noises, I had quite a bit of experience with 4 other Dodge caravans and had a pretty good idea of the source. An easy enough fix but they did it quickly and well. The car is fabulous and the price was very fair. Car was clean as a Whistle, purrs like a kitten and holds the road like glue, So this old geezer suggest you go in with the idea of just sitting down with Steve to enjoy a great friendly conversation and a no pressure look at some really nice cars. One last thing: I steer clear of "We finance everybody" places. It just never entered the conversation. (my experienc only,,,maybe they do but nothing was crammed down my throat or any other bodily orifice. I thoroughly enjoyed my day and came away with a great car. Finally! A disclaimer...I do not work for Jantz in any way...(besides, no one would hire a grouchy old fart like me! If nothing else else pop in to take a look

Whatever your vehicle needs, check first with Jantz. It's superb in every respect, up to and…read moreincluding precise body work. One visit and/or one call will convince you. Highly recommended in every case.

A++++ I have bought so many cars from Dan and his crew and have been happy everytime I purchased my…read morevehicle from them . They have always taken care of me. Walked me thru all the process on getting our first car to now . I want to thank everyone at Autoworld on Sheridan rd In kenosha wi for everything. Thank you here just a few pics of some cars we got from them .

Back in August, I was in a desperate situation to purchase a car. I'm not proud to admit this, but…read moreI don't have very good credit so it was hard for me to get approved. Dan Stepler Jr was so helpful and so kind in helping me purchase a car; something I wouldn't have been able to do without his help. I've had a couple of issues with the car, but they were so quick to get them fixed for me. I can't say enough about him and his friendly staff as well. I highly recommend anyone looking for a car, to see them; they really stand behind their vehicles & take care of their customers

Excellent experience! Jeff and Butch were professional, honest, and easy to work with. I purchased…read morea car and it was the easiest process that I ever experienced. Just good guys - no BS. I drove 40 miles to do business with them - and I will do it again! Highly recommended!

By far the rudest dealership I've ever had contact with! I emailed "Jeff Smith" I assume the…read moreowner....his ignorant email was was so un professional! Basically I asked for the price of the vehicle...because online it said "negotiable"....his answer was....it's online! Really? Soooo rude! DO NOT DO BUSINESS WITH THIS COMPANY....PERIOD!

One star is too much. My son was very interested in a car there and wanted me to check it out since…read moreI work close in Waukegan. Met with manager Manny, he let me check it out and drive it. Let him know that my son wanted to purchase it and offered to put down $500 to hold it until he could get there tomorrow with the balance. He said no need to, he would hold it on a verbal. My son went the following day with cash, Manny said he sold it in the morning. As you can see in the other write ups, this place deserves a negative 5 stars. DO NOT BUY FROM THESE SHISTERS!!!!

Took advantage of me being a young woman with not to much knowledge of a car, they sold me a car…read morethat was Junk like literally junk they gave me a 15 day guarantee soon realized the car was leaking coolant took the car back for repair they said the car it would be about a week took them about a month plus they would never answer my calls once I called from a different number they answered and they would not give me a straight answer. Finally they returned the car "all good, all fixed with a new part" turns out THEY PUT SILICONE ON THE ALREADY BROKEN PART!!! I was driving my car for a couple months with the coolant leaking to the motor this caused the coolant to enter the pistons, making them stop working and consequently causing the engine to fail. What was supposed to be my new, first car turned out to be the worst experience I could have. It wasn't until a few months ago that I was finally able to get rid of that car. Buying a new engine was not an option it would have cost as much as the car itself. I couldn't sell the car to anyone else, so I had to leave it parked and pay for storage until I finished paying off the car so I could finally sell it for scrap. Save your money and go to a real dealership with honest people and integrity.

I'm very happy with new car. The salesman Scott was very cool and extremely helpful with purchase…read moreof my vehicle. I would definitely recommend seeing him if you're in the market for a new car. This 2020 Ford Fusion is a perfect fit for me and kicks butt on the expressway while saving me money on gas. Also the apple plug and play is a great tool for my mobile office.

Car shopping generally gives me extreme anxiety. Working with Scott, as well as sales manager…read morehas been incredible. NEVER have I been able to say that pertaining to car shopping. Highly recommend this dealership!

We had an enjoyable experience at Anastos Motors. Joe Rangel was our salesman. He was friendly,…read morefun and informative. We pulled up and the car we were interested in was ready and waiting. Looked like it was washed and cleaned just for us. Joe answered all of our questions regarding the vehicle. We moved on to the financial portion of the purchase. Larry was very knowledgeable. Was very clear and took his time with all the paperwork answering every question we had. Thank You Both! Gayle S.

Got what I was looking for and what I wanted for my trade in. Great service, would recommend.read more

Been to the Kenosha CarMax twice. Nolan, can't call him a salesman, help with the purchase of a…read morecar, Nolan far exceeded my expectation, he was knowledgeable about the make and model of the car. Hard to do with all the different vehicles on the lot. At no point was there any pressure to finance or purchase an extended warranty. Second visit to CarMax was the service department, my problem was quickly diagnosed and repaired promptly! Sorry, I don't remember his name but he was great also

I spent $399 to have a vehicle transfered from New York to Kenosha, Wi. Upon paying my $399 the GM…read morecontacted me to let me know when the car arrived they would have it "shined up and ready to go." When I arrived the salesperson pointed me in the direction of the car as my salesperson was with another person. Immediately when I opened the car it smelled of smoke, the mirrors had so much bug splatter on them you could not see a reflection. The car door jams were filthy and the upholstery had black smudges on them. The manager Erick stated, if I bought the car, they would try and wash some of the dirt off. In addition I was told an extra key would be $800. This was a $56,000, 1 year old car. My experience with CAR MAX, Kenosha was very disappointing. I did not buy the car and lost $399.

I have gone here for years and I always get quality service. I went there needing an oil change and…read moremy brakes done. They came out and showed me my cabin air filter was very dirty and needed re, but I couldn't afford it at that time. They were nice enough to blow out the filter which gave me more time to replace it.

Didn't want to give me estimate said the insurance company would send the people. Call the…read moreinsurance company and said no that they would do it. Talked to the manager got loud with attitude and finally complete the quote. Wasted a lot of my time