We were highly impressed by the service provided by Jenni Durgin. She was very quick to respond,…read morehighly knowledgeable and efficient, and very easy to work with. We had an absolutely fabulous experience!

When I reached out to Jenni and the Satushek team, my husband and I weren't even sure we were going…read moreto buy in Bellingham - it was one of two locations we were considering. I just wanted to establish a relationship with a realtor in case we did see something we liked. Jenni was perfectly fine with that and we had an excellent chat, establishing what we were looking for and promising to keep her eye out. As it happened, a property that we had been interested in returned to the market two days later and I reached out to her to ask for a video walkthrough. She was able to do that quickly enough for me to see it before we were out of contact for the weekend, which let us make arrangements as soon as we got home to come up and see the house in person that next week. When we had questions about the house, she went above and beyond to get us answers, including tracking down information the seller's agent should have provided (but hadn't!). Once we put in the offer, she made getting through the inspection process easy, especially for someone coordinating it from out of state. She was able to get estimates so we could ask for a reasonable amount of credit on the sale and all of the folks she has recommended have been top notch. We were able to close early in a large part because of her work and she made the whole experience smooth and easy (or at least as easy and stress-free as buying a house from two states away can be!). We're very excited to move up to Bellingham and start the next chapter of our lives and it wouldn't have been possible without Jenni.

I had the pleasure of meeting Vanessa in 2020, when she provided assistance to us in acquiring a…read morehome in Bellingham, WA. From the outset, it was clear she was a consummate professional who excelled in her field, and we promptly contacted her recently to facilitate the sale of our property. Vanessa excels at preparing homes for market, setting realistic expectations for her sellers, and selling homes far quicker than the typical timeframe seen in this challenging market. Although our circumstances and timing for selling our home were less than ideal, she demonstrated her ability to rise to the challenge and ensured our success. Vanessa was a strong advocate for our interests and a great partner. She did a wonderful job with timely communication and check-ins, and providing the insights we needed to make informed decisions. We really appreciated her patience and perseverance and wouldn't hesitate to use her again. I highly recommend Vanessa for all of your real estate needs whether you're a first time homebuyer or have gone through the home buying/selling process many times before. On top of all this, she is just a friendly person all around and truly embraces everything about Bellingham.. Sincerely, Rhonda Atteberry

Vanessa was very receptive to my interest in selling my home and moving on. I don't think she was…read moreprepared to meet with me and start the discussion. The information I needed to start the process was provided after the fact. I would recommend her and her company to anyone not living upriver, but closer to the metropolitan areas.

I worked with Kelsey on a recent purchase and she was great to work with. From the first time…read moreMallina connected me with her, Kelsey was proactive and responsive to all my questions and super accommodating. Needless to say I found a place that suited my needs and was able to close quickly thanks to Kelsey's coordination through the process!

Kelsey Gardner was an absolutely amazing realtor and we definitely plan to continue working with…read moreher. She really cares about getting to know her clients and finding them the perfect home. We were very picky about exactly what we wanted and needed something that "checked all the boxes" -- Kelsey was always looking for the right homes, never pushed on anything we didn't like, and was a helpful resource when we had more questions. She is very responsive, and was willing to tour any home we showed interest in. Overall, I could not recommend working with her and her team enough!

Still waiting for your return call about your agent hiding the real inspection info from me and…read morewhere he tried quash the report AFTER cash disappeared and I was quickly the owner of a fixer upper instead of what was represented to me. Franchise owner told me to hire an attorney. Folks, be careful with franchisees that seem to ride on the good will and good reputation of John L Scott but fail to deliver. Still stunned. Buyer beware!!!!!

I had the privilege to work along side Paul in real estate, and I enjoyed every opportunity to…read morecommunicate with him. He has the outmost respect and courtesy for everyone involved in a transaction, and his success shows it. It's always a pleasure working with Paul!

If I could rate Ronda Karn with 10 Stars, I would! I had the opportunity to experience her skills…read moreand service when I was recently tasked with selling our family home after my father passed away. Ronda delivers a beautiful blend of knowledge and polished professionalism with humanity including empathy, patience and kindness. She rapidly earned trust with her responsiveness and consistently ensuring that she dotted all of the i's and crossed all of the t's (often before I even realized it!). Her work ethic, high intergrity and commitment to a quality experience and ultimately, a successful sale made a challenging and emotional process doable (from out of state, no less!). #RockstarRonda

We appreciate having Ronda Karn as our realtor. We had a smooth buying and selling houses with her…read moreand Valerie. In a matter of 3 or 4 months, we were able to settle in our new home and was able to sell our previous home. It was not easy deciding to choose our next might be forever home and at the same time getting the other house sold. Ronda and Val were very accommodating. They provided guidance from start to finish. We would highly recommend them.

I couldn't be happier with the "above and beyond" service Julie provided. She walked us…read more(first-time home buyers) through every step of the process with knowledge and patience. She showed us many houses, listening to our needs and offering valuable insights. When we finally found a home that was right for us, we were ready to jump. Julie helped us write a competitive offer that was accepted -no small feat in this crazy market! Julie's help getting to closing was also essential. She kept us on track with every step and was in constant reliable communication with the lender, the seller, the closing agent, and us. When we ran into trouble with our national lender moving the process forward to close on time, Julie talked us through every option. It all worked out perfectly, (we switched to WECU where we got great service and were even able to close a week early) but the process sure was stressful. I can't express how valuable Julie's presence and insights were during this time. Julie is organized, experienced, knowledgeable, available, and caring. I recommend her without hesitation.

Julie knows the real estate business inside and out. They went above and beyond what any other real…read moreestate agent I have ever worked with has done. They found a listing that matched my requirements better than the one I originally asked them to negotiate for me. Then, they -negotiated a price significantly below what I was willing to offer. They took care of and reminded me in a timely fashion regarding all necessary and optional paperwork that might be important for a smooth closing. No surprises and great follow up after completion. An outstanding agent. I highly recommend!

hands down, absolutely the best reator ive ever worked with!!…read moredelightful, integrous, knowledgeable. she advocated for me when needed. feel very supported and im super grateful to her for helping me find my dream home.

I've worked with Kena Brashear for years. She is good friend and outstanding real estate agent!…read moreKena is honest & professional and an excellent negotiator. She is there for her clients before, during and after a real estate transaction. I highly recommend Kena for all of your residential and commercial real estate needs!

Jon's real estate advice has always been spot on. He is honest and actually cares about his…read moreclients. Even when Jon does not benefit, he still tells it like it is. The last time Jon helped a friend of mine he landed a great house. Then he sold their house when no other agent could. It's the little things he does that matter most. Like knowing the right plumbers, electricians, roofers, etc. Jon has an army of people around him that can help make the real estate process smooth.

We just had an extremely frustrating and disappointing experience dealing with Jon, who represented…read morethe seller and we were buyers. Just 3 days after the listing went live, we arrived for a site visit and made an offer $35K over asking price, and in a very slow and challenging market for sellers, due to ultra high mortgage rates and virtually no turnover of inventory on the market. We presented out letter of pre-approval and met all of his very time-sensitive milestones to submit our bid. In return, he repeatedly ignored his own stated timeline and deadlines to reply, dragged this out for 4 days, and then told us the reason for his lack of follow-through and timely communication was that he was skiing! We did not make a lowball offer - it was a generous offer, backed up by a pre-approval letter form a very prominent and respected mortgage broker, and he treated us with absolutely zero respect or consideration. Finally, in frustration, we withdrew our bid, which may have hurt the seller as well. We advise in the strongest possible terms to avoid dealing with Jon Hansen or the Hansen Group, this was a nightmare experience, and so unnecessary. Of course we are disappointed we didn't win the property, but that's not the reason for the review. The review is because throughout the process, Jon showed absolutely no professional or personal respect or even basic consideration for the value of our time or good intentions. Whether you are a seller or a buyer, you have many other choices for a real estate agent in Whatcom County. Look elsewhere.

Jerry is my hero! I bought a property with 4 other people involved, and Jerry was amazing at making…read moresure it went smoothly. We had a wide range of places we were open to, and many want/need lists to work with, that often clashed. He was incredible about making sure we got in to places that looked promising as fast as possible, not wasting our time with places that wouldn't work out. He was often the voice of reason, making sure we stayed on track for our goal. Once we got into a home for a showing, he was invaluable for not only pointing out issues and pros of the place, but keeping everyone thinking realistically about how problematic/beneficial something actually was in dollars and cents. His communication skills are astounding, keeping everyone informed while also being an excellent listener to his clients' needs. Not only did he find us the absolute perfect place, but along the way he educated us a lot not only on the local market, but on what we'd need to look for/keep up in our new home, moving forward. It's one thing to have an expert find you a home- it's another thing entirely for them to also keep your decisions well-informed during such a long, draining, complicated process.

I wholeheartedly recommend Jerry Swann as a realtor. He has lived nearly his entire life in…read moreBellingham. Jerry knows each and every neighborhood in Bellingham and knows the market in each one of them. Jerry has a high reputation in the Bellingham and is known and trusted by a great many people. He knows many of the ins and outs of real estate. Son of an architect, he is professional and a hard worker and is comfortable and skilled as either a buyers agent or a sellers agent!