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Jerusalem Furniture

Jerusalem Furniture

(10 reviews)

$$

Byberry

I visited Jerusalem Furniture in South Philly today. It was the most awesome experience! Adam was…read moremy salesperson. He helped me find a Dinette set, oversized chair, and reclining love seat. He was patient, professional, and very efficient. He wouldn't quit until he found the furniture that I was happy with. Adam was also very personable. I have been buying furniture from this store for 20 years and would NEVER go anywhere else.​

I'll update my review if the store follows through with a solution to the problem. The 1 star is…read morefor the couch which I have no issues with. The customer service is horrible. They're great when you're actually in the store buying something. After that, forget it. Delivery guys were rude. The service guys not friendly or helpful. We slept on our bed for a week before it broke. My husband literally laid in the bed and the corner dropped. My husband has a bad back and for him to fall flat like that wasn't pleasant. From the very first day we noticed it was wobbly and making creaking noises. Didn't think much of it. Brand new $1400 bed should be of good quality, right? Wrong. 2 days later the service guys finally show up. Tell me they are going to replace the part that broke. He said the delivery guys didn't put it together right. But ok why would we want a replacement piece for a piece that is of bad quality that will just break again?he then told me to go BUY, yes spend more money, on a platform piece to make it strong/more sturdy. Ummm sir for $1400 this bed should be strong and sturdy enough! I'm then told the piece will be in later in the week. So now here we are waiting for a piece of particle board to be replaced that will only break again. After seeing reviews of this happening to so many people, at this point I just want a refund and they can come take the bad quality bed and use it in a bonfire because that's all it's good for. I will not stand down and I will be looking into resources to make sure they don't do this to anymore customers. As consumers we spent a lot of money in that store and I refuse to be taken advantage of. For $1400 I shouldn't have a "fixed" bed. Everything should be in tact and new considering it's only a week old. The ball is in their court and I'm game. Update: they came and "fixed" the bed. This is the LOUDEST BED I'VE EVER SEEN OR HEARD! I'm just waiting for it to break again. Couch update, went to go vacuum my couches and realized a hidden zipper was never zipped. Tried to zipper it and the zipper was broken. So now we have cotton filler coming out of the cushions. To be honest I'd rather not deal with these people anymore. My review stays at 1 star. BBB has been contacted along with the credit card company I used to purchase my furniture. This to me is worth following through with every legal aspect possible and I will be pursuing compensation for financial damage as a dissatisfied consumer. The stores are now ignoring my inquiries and refusing any further assistance in the matter. And BTW check your service contract! The phone number that showed up to contact about delivery was caller id'd as "Best Buy". Your service contact is with Best Buy, NOT Jeruselem! Best Buy furniture up on grant Ave I'm assuming! So they "partner" or something with Best Buy who sells the same exact pieces for hundred less. I won't buy From either place and will spread the word to avoid both at all costs. Do yourself a favor and save a headache by going elsewhere.

Bob’s Discount Furniture and Mattress Store

Bob’s Discount Furniture and Mattress Store

(105 reviews)

$$

I've been reviewing businesses for over 10 years on Yelp. Rarely has there been such a sizable…read morediscrepancy between my low expectations for a business and a result that was ultimately off the charts. That's what happened with us at Bob's. I expected hassles and chicanery and got nothing but great service and merchandise. We had been searching for a dining table for quite some time. After a misfire with Wayfair and no luck at area stores, we decided to stop by this branch of Bob's in Levittown. I knew the sentiment for Bob's wasn't great. Some of the reviews are merciless. But I really liked one of the tables on the showroom floor and the saleswoman, Jessica, was very helpful in outlining all of the options and logistics. She also exuded an air of honesty and integrity and that really sealed the deal for me; I purchased the table on the spot. We got 2 heads ups from Bob's prior to delivery and the team arrived right on time as promised. The table was assembled quickly and the guys cleared out all of the packaging too. The table was as nice as I had remembered in the store, so I was very happy. Overall I was blown away by how seamless the experience was. This is a business that has what, 2 or 2.5 stars on Yelp? And they totally knocked it out of the park. Great job Bob's! I will totally be back again when we need another piece of furniture.

The furniture is made of particle board and horrible service wants us to pay $85 for them to come…read morelook at it but they can't fix it. It's not refundable. This is just a rip off. I bought a lot of furniture here and I'm done buying here.

Diamond Furniture Premier

Diamond Furniture Premier

(10 reviews)

$$

Byberry

We bought a kitchen server here from one of their catalogs and paid for it in full at the time of…read morepurchase; a little over $450. We were so please when we left the store. The next day the salesman (Ted I think) called us and told us that unfortunately that particular sever was discontinued. Okay so we canceled the order and the salesman was going to credit back our credit card. That was March 7. Today we sat down to pay the credit card bill guess what was still on our card?! That's right the $450+ charge for discontinued furniture!!! Called diamond furniture put us on hold, transferred us to here and there, hold again, "Manager is busy. Can he call you back?" No the hell he can't! We called our credit card company and reported the fraudulent charge. In the end we finally got our money back. Diamond furniture is a rip off and shady!!!

I have to agree with the other review here. They have some decent low cost furniture and the sales…read moreguy I had was alright but I did pay 50 bucks more for a dining room set because it was a different color then what the floor model was. And, you have to put all the furniture together yourself or pay extra. And one of the chairs was missing some piece and it took about a month for them to get the piece to make the set complete. Other than that everyone was very nice but I'm not sure I will be going back there again anytime soon. Oh and yes the computers were still down in November when I was there

Lumber Lovin - furniture - Updated June 2026

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