I'll update my review if the store follows through with a solution to the problem. The 1 star is…read morefor the couch which I have no issues with. The customer service is horrible. They're great when you're actually in the store buying something. After that, forget it. Delivery guys were rude. The service guys not friendly or helpful. We slept on our bed for a week before it broke. My husband literally laid in the bed and the corner dropped. My husband has a bad back and for him to fall flat like that wasn't pleasant. From the very first day we noticed it was wobbly and making creaking noises. Didn't think much of it. Brand new $1400 bed should be of good quality, right? Wrong. 2 days later the service guys finally show up. Tell me they are going to replace the part that broke. He said the delivery guys didn't put it together right. But ok why would we want a replacement piece for a piece that is of bad quality that will just break again?he then told me to go BUY, yes spend more money, on a platform piece to make it strong/more sturdy. Ummm sir for $1400 this bed should be strong and sturdy enough! I'm then told the piece will be in later in the week. So now here we are waiting for a piece of particle board to be replaced that will only break again. After seeing reviews of this happening to so many people, at this point I just want a refund and they can come take the bad quality bed and use it in a bonfire because that's all it's good for. I will not stand down and I will be looking into resources to make sure they don't do this to anymore customers. As consumers we spent a lot of money in that store and I refuse to be taken advantage of. For $1400 I shouldn't have a "fixed" bed. Everything should be in tact and new considering it's only a week old. The ball is in their court and I'm game. Update: they came and "fixed" the bed. This is the LOUDEST BED I'VE EVER SEEN OR HEARD! I'm just waiting for it to break again. Couch update, went to go vacuum my couches and realized a hidden zipper was never zipped. Tried to zipper it and the zipper was broken. So now we have cotton filler coming out of the cushions. To be honest I'd rather not deal with these people anymore. My review stays at 1 star. BBB has been contacted along with the credit card company I used to purchase my furniture. This to me is worth following through with every legal aspect possible and I will be pursuing compensation for financial damage as a dissatisfied consumer. The stores are now ignoring my inquiries and refusing any further assistance in the matter. And BTW check your service contract! The phone number that showed up to contact about delivery was caller id'd as "Best Buy". Your service contact is with Best Buy, NOT Jeruselem! Best Buy furniture up on grant Ave I'm assuming! So they "partner" or something with Best Buy who sells the same exact pieces for hundred less. I won't buy From either place and will spread the word to avoid both at all costs. Do yourself a favor and save a headache by going elsewhere.

I visited Jerusalem Furniture in South Philly today. It was the most awesome experience! Adam was…read moremy salesperson. He helped me find a Dinette set, oversized chair, and reclining love seat. He was patient, professional, and very efficient. He wouldn't quit until he found the furniture that I was happy with. Adam was also very personable. I have been buying furniture from this store for 20 years and would NEVER go anywhere else.​

Uncommunicative, intentionally unclear about exchange/return policies. At the store, the clerk was…read morenice and we felt pretty good about our purchase. Weeks after purchase, we never heard from the warehouse and had to go back to the store to ask where the lamps we had ordered were. It was then that they said that the lamps had been there for weeks and somehow nobody reached out to us to let us know. After picking them up, we realized they were too large and returned the following week to pick out a different set of lamps to exchange. That's when all of a sudden there were all these previously unexplained rules about having only 24 hours to exchange items. Obviously that return policy is unreasonable, and to make matters worse, the store manager John was at abrasive when we raised the issue. Ashley will never get a dollar out of us again.

Bought a Sofa and Love Seat 0n January 17th 2026 from Bensalem Store. The guy who helped me was…read morevery nice and very helpful. I received the furniture and realized after they left the arm of the love seat if damaged. I called and was told someone has to come out and fix it. I went to the store two more times and told them we wanted it replaced. They couldn't help till someone came out. It is now March 10th and the guy came out today, we told him we want it replaced beacuse the cushion is also not right. Be careful buying from Ashley because then can send you damaged stuff, and it's hard to get it replaced. I still don't have an answer if they are replacing it or NOT. If not replaced we will return both the sofa and love seat!

The selection of Furniture different variety of pieces are beautiful. The value and prices are all…read moreamazing. The service very very professional staff very friendly, honorable personable. People will definitely be coming back for my bedroom set.

From the owner: Welcome to Lynz Furniture, where quality meets innovation! Our store stands out by offering fully…read morecustomizable furniture designs, allowing you to personalize every detail to match your unique style and needs. We prioritize sustainability, using eco-conscious materials and practices to ensure our products are not only beautiful but also environmentally friendly. With exceptional craftsmanship, personalized service, and a commitment to quality, we create furniture that enhances your living space while reflecting your individuality. Experience the perfect blend of style, comfort, and sustainability at Lynz Furniture.

Absolutely great customer service. All the furniture is high-end and great quality. very pleased…read morewith my sectional sofa and dining set!

From the owner: Here at LENOVA Furniture, We offer the highest quality imported furniture for affordable prices…read more Everything from sofas, sectionals, dining sets and chairs to bedroom sets. Stop by our showroom today and pick out your next conversation piece!

I need to preface this review by saying that I didn't actually buy anything when I went to United…read moreFurniture this week. But I will be back to buy a kitchen table and chairs, a dresser, and hopefully more. Right now the whole store is on sale for at least 50% off. The associate who was helping us (more like following us around the store, which was annoying), told us to ask her about any prices and she would see what she could do. The furniture quality seemed far better than IKEA, and less expensive than most of the second-hand pieces you'll find on Craig's List. Lots of tables/sofas/love seats to choose from, and even bigger bargains on their floor samples. I'm assuming the sale is happening because they're closing or moving, and I'm not sure for how much longer they'll be open, but if you're in the market for furniture and live in the city, it's worth the drive up to Franklin Mills area.

WORSE SERVICE EVER @ BOB's!!!!! Aside from the salesman/manager being completely rude and…read moreobnoxious. I didn't appreciate him looking down his nose at me when I wanted to buy furniture as if I had no money. I had a credit line for 10k through their store credit card and a budget of 8k Cash. I've just moved to Bensalem and needed to furnish my new place. Good job Ed, Raymore and Flanigan got my business. Thanks to this guy for being a jerk. My total spend was 13k. I am sure I'll be going back. Bob's you hired a winner with Ed, I'm sure he'll put you guys out of business!!!!!!!

The furniture is made of particle board and horrible service wants us to pay $85 for them to come…read morelook at it but they can't fix it. It's not refundable. This is just a rip off. I bought a lot of furniture here and I'm done buying here.

Vintage Funk is the best…read more My husband and I come here often even when we don't neasicarly need anything! It's a tiny spot with a lot to offer and tons of vintage items. I have bought four pieces of furniture from here and they have all been very worth it. And you just can't beat the pricing! Staff is always so nice. The last time I was there they even helped my husband load the furniture into our truck. They also give you a week to pick up your purchased items if you can't take them the day of. Support small!

I'm seriously in love with this place. It's only two small rooms, but they pack so much into them…read moreso there's a ton of things to see. I ended up buying an old trunk for $30. Everything is very reasonably priced, which was a huge sigh of relief compared to vintage shops in the city. I will most definitely come back!

I had an amazing experience purchasing from Modern Furniture in Willingboro. The service was…read moreimpeccable! From the moment I walked in the door the sales team went out of their way to assist me with all my questions and concerns. I purchased a tv stand that was of great quality at an unbeatable price compared to the other places in the area. The delivery process was absolutely seamless. I'm grateful that I had the opportunity to work with such a professional and kind staff. I will definitely be back again!

Me and my wife love it here! From the selection to the prices and the quality is good. Delivery…read moreguys knows what they're doing as well.

We bought a kitchen server here from one of their catalogs and paid for it in full at the time of…read morepurchase; a little over $450. We were so please when we left the store. The next day the salesman (Ted I think) called us and told us that unfortunately that particular sever was discontinued. Okay so we canceled the order and the salesman was going to credit back our credit card. That was March 7. Today we sat down to pay the credit card bill guess what was still on our card?! That's right the $450+ charge for discontinued furniture!!! Called diamond furniture put us on hold, transferred us to here and there, hold again, "Manager is busy. Can he call you back?" No the hell he can't! We called our credit card company and reported the fraudulent charge. In the end we finally got our money back. Diamond furniture is a rip off and shady!!!

I have to agree with the other review here. They have some decent low cost furniture and the sales…read moreguy I had was alright but I did pay 50 bucks more for a dining room set because it was a different color then what the floor model was. And, you have to put all the furniture together yourself or pay extra. And one of the chairs was missing some piece and it took about a month for them to get the piece to make the set complete. Other than that everyone was very nice but I'm not sure I will be going back there again anytime soon. Oh and yes the computers were still down in November when I was there