Alderfer's installed a large mirror in my bathroom. After a couple of years, I started to notice…read morethat the mirror was silvering badly at the bottom edges. When I called Alderfer's about this, they said that it is caused by using Windex that contains ammonia, and that I should change to ammonia-free Windex. What?!? They never gave that warning when they installed the mirror, and it sounds ridiculous to blame it on a cleaning product! They also installed a new pane of glass in the sidelight window next to my front door, and when they removed and reinstalled the wood frame, they left a mess on the exterior -- bulging nails, chipped paint, etc. Not good.

We had a 6' x 8' mirror done with Alderfer and they were amazing!! Great customer Service. Highly…read morerecommend.

This is the MOST prompt, organized, professional, courteous, efficient and friendly subcontractor I…read morehave ever encountered! We just completed a major renovation project, and Joe (the owner) was recommended to do the steam shower glass and bathroom mirrors. At the last minute, we threw him a curve to do an impromptu bar mirror wall with glass shelves. Joe was very patient with our needs, and quickly came up with a great design idea at very reasonable prices. I am EXTREMELY pleased with the quality and precision of the work his team performed in the shower, and cutting custom mirror inserts into the vanities' doors and drawers, and especially with their clean and neat practices: everything was wiped and cleaned after all work was completed, and all was done with a smile.

Great fast service and communication Derek was responsive and understandable. Would use againread more

3/16/21 DPG Window repair was recommended by my realtor. I've had a crack in a window since I've…read morelived here. I never hit it replaced because it's a triple window and the estimates I've gotten in the past were extremely costly. Derek was very prompt and amazingly attentive. Derek measured up my window last week and successfully replaced the pane in the upper sash today. He was very accommodating knowing my moving schedule. The price was excellent. The work that was done looks terrific. Want to deal with an honest company who has a sense of urgency and does quality work? Call DPG. Please support this worthy business. **Pay by check** save some money!

Invoice #11735 Team…read morehas been very professional. Fixed my sliding door and it's like new again. Reasonable price

Agent visited 5/27 and said the full replacement quote would arrive in a few days. Someone called…read moreand I expressed above. - she said she will take care of it. I also followed up with an email. it's now 6/6 and nothing. Seems the agent was only interested in repair quote even though the project is 15 units of high end windows. I mentioned the advertised 25% Memorial Day discount was generous, and I would like to take advantage of the offer. Other companies were more responsive so I'm moving on. Update still no response as of 6/11 to this review or many other attempts to receive the promised quote.

Paid for low iron clear glass, was delivered regular glass. Spoke with Mark Skiermont and he said…read morethat his fabricator was at fault not him, and never offered to fix the issue and deliver the product i paid for. Buyer be aware.

Everything with Affordable Custom Enclosures went smoothly, from our initial contact with Nicolle,…read moremeasurement by Brian, deposit with Linda, and installation of the finished product by Mark and Mark, who stressed that they were always available for questions and concerns. Neighbors and friends who have come in for a look-see are VERY IMPRESSED.  Maintenance is easy with a squeegee. We highly recommend these folks!

I initially fell for John Annunzio's (Cottman Glass owner) self aggrandizing, supercilious,…read morehaughty, fussy for show only ("I'm so precise, I'm the best, blah, blah, blah") , high strung, customer unfriendly BS and sadly used him twice, for what I now know were wildly overpriced quotes for a shower surround and multiple closet mirrored sliding glass doors. He's a pitiful one-man show. It's like pulling teeth trying to get a return phone call, text or email. He rarely, if ever answers the phone (cell or office). But he sure know how, IMHO, to shine shit. I think all potential customers of John at Cottman Glass should know about egregious and outrageous behavior My first clue about John's true game was on the second job (multiple mirrored closet sliding doors) the thick top framing trapped items on the top shelf. When I finally discovered this, he charged me $100 to remove and reinstall the frame. Second clue, I referred him to our daughter and he just did a piss-poor job (photos to prove it) on the shower surround caulking. IMHO he's not a very good craftsman, as the photos I have of our daughter's project attest. The fact that he would try to pass off that sloppy silicone install as high quality work with equally high price is a travesty. IMHO, he is not a very good craftsman. He should be ashamed of himself. Third clue, I had him come out for 4 glass shelves in nook estimate September 2022 on hall bath renovation. Had to wait long time for estimate. Then on second visit, nook was out of square so he bumped up price by approx. $200 and said I could not use the straight, rectangular metal clips I wanted, instead offering me ugly tear drop shaped hardware.. Tried to schedule and he ghosted me. Got a text from him months later January 2023 claiming he and family got COVID. Why this prevented a text or phone call, I don't know. Nonetheless, I wished him and his family well and I said I'd call him to schedule. In March I called his office and cell number - no answer as usual. Texted him and, amazingly, (after a typically inordinate amount of time passed until I received a response) he texted me, stating, I waited so long and never gave him a deposit (which he never asked for), so I should find someone else. I texted back that my wife had serious health issues (what's good for the goose . . . ), and tried to call. Never heard from him again. THANK GOD. I found Michael's Glass. Top shelf outfit. Multiple crews, supervisors, office staff. Someone always answers the phone, all day, every business day. Emails are promptly replied to. Quotes are provided promptly. Scheduling is a breeze. And the bonus: I paid only $650 for the same job for which supercilious John wanted to charge me over $1100. On top of that, unlike fake-fussy John, this crew made a template for each glass shelf (IMHO either John didn't know how, didn't have the skill, or didn't want to bother) and I was, therefore, able to use the hardware support clips I wanted. WHAT A PLEASURE dealing with Michael's Glass!!! IMHO, do yourself a favor and run as fast as you can from supercilious, uncourteous, nightmare John at Cottman Glass, and avoid his rudeness and gouging prices.

Owner is RUDE! - Gave us an estimate and then try to get him booked to come to the house for almost…read more2 weeks and says your being too pushy and we should take our business elsewhere, well that's EXACTLY what I did. - I should have called Glenside Glass, as they are ALWAYS professional about their work! - Do not use these people, they think their time is worth way more than yours and there is NO sense of urgency AT ALL!

This business was outstanding service. Top notch professionalism. Over the top communication and…read morefair pricing which beat all whom I called. I will use him always. He had fixed and repaired all my needs . This guy is not just windows! A-Z. Thanks Brian ! Outstanding work Boss!

Great repair on our patio. Would recommend if you need a glass panel repaired. Good value for the…read morework needed.

There are certain things in life that you never consider. Having someone break into your home and…read morearriving to a broken window is not on the mind of many including myself. Thank the lord 2hourglass exists! I called up not knowing how horrible of a process this would be. My neighbor informed me they repaired a window a few years ago it it cost almost $1000! I called up and all I had to do was send them a photo! They confirmed they can fix and and be here today they lived up to there name. The technician Alex was so polite and informative, he actually took a look at a few windows I was having issues with staying up and he gained a customer for life. Thank you 2hourglass and thank you Alex!

This was the second time I used 2HourGlass…read more The first time was one broken window and one foggy window. This time was for two foggy windows (one was pretty bad with lot of water). Replaced in about 1.5 hours. Simple. Other glasses places wanted more and needed to order glass.