Great customer service and very clean atmosphere. No pressure sales, relaxed and informative…read moresession. They support our Veterans too!

The shake smelled like a pool and the space-age looking crystalline nuggets smelled like dry red…read moresplit peas and didn't get me very stoned. Kind of tasted like stale marzipan. As a veteran grower and smoker I can say if you really care about good weed this place is not for you. Go get something that smells cooler then the package looks that it comes in, would be my advice. This is a great place for beginner smokers or people juts dipping their toes in. Very mellow, stale, weak smoke. Nothing too pungent or stoney.

Budtender didn't know what sales were there was a flyer on the counter for a deal and it was not…read morehonored. Literally sat there for almost 20m trying to figure out different flower and ended up getting a refund because she didn't honor what she sold me.

So, Ann Arbor has quite a few marijuana shops. I'm not sure why anyone would be surprised. I wish…read moreI could go back and talk to my 20 year old self on my trip up to Ann Arbor to visit my brother when he was an undergrad. I would say, "young Rohan, in exactly 40 years, I'll be returning to Ann Arbor to see a football game. Yes, I will one day graduate. And, I will go to this legal ganja dispensary and buy a gift for someone here. Legally." I imagine my younger self will say "Old Rohan, I'm worried that we got senile early." Anyway, it did happen, and this is a very nice place, it's the only place in all of Michigan where people are wearing masks and keeping a safe distance. I ordered ahead of time which made the transaction quick, though there really wouldn't have been a wait anyway. Open late, easy parking. Nice packaging. The usual prices. You know, I should also tell my younger self that in 1996 Northwestern would be the Big Ten champions and go to the Rose Bowl, that in 2016 Donald Trump would be elected President, and to invest in Monster Beverage Corp in 2002 to see if the Butterfly Effect is real.

Amazing Store Clean, Professional Staff, and Amazing Product…read moreFair Pricing! Staff is informative on your specific needs. Great store hours too. Early shopping ( Sun - Wed.) 15% off is a nice perk.

Was closed both of the last two days when the store hours said they were open. Completely wasted my…read moretime driving over there just to pull up with all the lights out and the doors locked

Horrible customer service. The manger with blue hair is a horrible person. Received horrible…read moreservice and the manager is clueless. Shop elsewhere

I used to love going here. The products were cheap and near my house. Lately, their house-brand…read moreozone carts have died after a few hits. It has happened to me with every one I've bought in the last two weeks, which has been four. Their flower has gone way downhill, and prices are rising for no reason for the same quality.

I loved Herbana because its a great option for affordable products any time and I love a reliable…read moreprice. I loved it so much that when my friends from home came to visit I suggested they visit to see how great it was... But I was honestly kind of upset this past time and embarrassed by my recommendation with the service I got from Katie M. My girlfriend and I brought in our best friend for the first time and we were buying in bulk. My girlfriend went to buy some carts after picking out some wax from the store's brand. When I told my girlfriend that I didn't want to purchase Herbana brand Levitate for their carts because I have had them BREAK IN MY PENCIL CASE, Katie seemed to have an attitude and said "So you don't want to buy our brand?" and then when my girlfriend responded we had issues with them shattering she sarcastically responds "Well they are glass so if you drop them that happens"... Buy 10 grams of wax and half an oz and get treated poorly like we are incompetent for not liking their brand. Sorry we aren't interested in you upselling something that's not worth my money. Honestly when you are representing products like that, the ability to receive feedback from customers without being entirely condescending is appreciated. Left me really displeased with my visit. Thankfully I'll be leaving for the summer and can take a break from this place. Everyone else I have interacted with there has been very positive and fun to interact with. But my friend left upset by the experience and I regretted convincing us to stop. This experience alone is why I am giving it 3 stars instead of 5.

This has been my favorite dispensary for years but I am not sure what's been going on with the…read morecustomer service lately. I moved to Detroit so anytime I'm in A2 I make sure to stop by. I went over the weekend, I places an order online for 3- 1/8s and 2 - 1/2s and received 5 - 1/8s. I called the store and was basically told there's nothing I can do until the GM comes in on Monday. Fine. The GM, Bill, does not call or anything. I had to call back and he was very idgaf. Told me idk what happened I'll leave it up here in the office come get it whenever. No explanation. No apology. Just you got what you wanted right so leave me alone. Um sir the drive there is going to cost me the price of the weed in gas! He did not care at all. He did not even come out of the office when we came to pick up. Just handed the bag over and through an employee and walked away. So disappointed. I've spent thousands of dollars here and don't know if they are under new management or what but very very rude.

Bella really knew what she was doing. Very knowledgeable and also very pleasant. I definitely will…read morebe coming back.

Refused to let me in with a valid interm ID because the paper was not printed out. Most ridiculous…read morepolicy I've ever heard. wont be back

First time to HofE in A2. Super friendly Budtender and really nice selection in variety of types…read moreof products. Pricing is very fair for the A2 area. Very rewarding to new patients. Absolutely recommend and well worth the drive.

Best Dispo in Ann Arbor, staff is very friendly, knowledgeable, and informative. Local woman owned…read moreis a bonus.