Good deals and good service! 40% off for first time customers, which is a fantastic deal.read more

This place has gone WAY downhill since changing to First Class. Placed an order online and I was…read moreassured via phone call I'd be given the 30 percent discount as shown on the website banner at pickup. My order was also confirmed to be picked up the next day. When I arrived I was told overnight orders were not a thing and my order was put away the night before. I was then told I couldn't get the 30 percent discount because that was discontinued last night. Uhhh...wut? I was told I could have the daily 25 percent off special. I recommend avoiding this place. Shady as hell now. There are only a zillion other dispensaries in the area and they can't all be as bad as First Class.

amazing experience, great prices and deals they have everything and the employees are very…read moreknowledgeable and helpful

Amazing Monday Deals! Birthday deals too, My bud was amazing! for myself and my family to join in.read more

Thanks Ryan! Great service! Very nice! Lots of choices. Not downtown. Great place!read more

Wonderful visit for a first time!! Beautiful place and nice staff! The check in process was easy…read moreand their merch is very cute also

Was closed both of the last two days when the store hours said they were open. Completely wasted my…read moretime driving over there just to pull up with all the lights out and the doors locked

LeeAnne was the bomb! She's extremely knowledgeable, attentive, and clearly passionate about what…read moreshe does. She made the whole experience smooth and enjoyable while making sure everything was done right. If you want someone who will truly get you together, go see LeeAnne. You won't be disappointed!

Horrible customer service! The manager wouldn't honor the price on the website, but replaced the…read moreitem with one half the size and half the strength and acted like she did me a favor! It's a shame too, because everyone else was really cool, but I spent 15 minutes showing them the problem with their website and got screwed in the end. I guess they're more concerned with the bottom line than taking care of their customers.

I loved Herbana because its a great option for affordable products any time and I love a reliable…read moreprice. I loved it so much that when my friends from home came to visit I suggested they visit to see how great it was... But I was honestly kind of upset this past time and embarrassed by my recommendation with the service I got from Katie M. My girlfriend and I brought in our best friend for the first time and we were buying in bulk. My girlfriend went to buy some carts after picking out some wax from the store's brand. When I told my girlfriend that I didn't want to purchase Herbana brand Levitate for their carts because I have had them BREAK IN MY PENCIL CASE, Katie seemed to have an attitude and said "So you don't want to buy our brand?" and then when my girlfriend responded we had issues with them shattering she sarcastically responds "Well they are glass so if you drop them that happens"... Buy 10 grams of wax and half an oz and get treated poorly like we are incompetent for not liking their brand. Sorry we aren't interested in you upselling something that's not worth my money. Honestly when you are representing products like that, the ability to receive feedback from customers without being entirely condescending is appreciated. Left me really displeased with my visit. Thankfully I'll be leaving for the summer and can take a break from this place. Everyone else I have interacted with there has been very positive and fun to interact with. But my friend left upset by the experience and I regretted convincing us to stop. This experience alone is why I am giving it 3 stars instead of 5.

This has been my favorite dispensary for years but I am not sure what's been going on with the…read morecustomer service lately. I moved to Detroit so anytime I'm in A2 I make sure to stop by. I went over the weekend, I places an order online for 3- 1/8s and 2 - 1/2s and received 5 - 1/8s. I called the store and was basically told there's nothing I can do until the GM comes in on Monday. Fine. The GM, Bill, does not call or anything. I had to call back and he was very idgaf. Told me idk what happened I'll leave it up here in the office come get it whenever. No explanation. No apology. Just you got what you wanted right so leave me alone. Um sir the drive there is going to cost me the price of the weed in gas! He did not care at all. He did not even come out of the office when we came to pick up. Just handed the bag over and through an employee and walked away. So disappointed. I've spent thousands of dollars here and don't know if they are under new management or what but very very rude.

I popped in on a trip through A2. I was in need of something to take the edge off my pain. (I'm a…read moreCancer survivor/Autoimmune disease sufferer) The staff was incredibly helpful, knowledgeable on various products, especially when it came to my specific restrictions. Thumbs up!

My favorite dispensary in Ann Arbor. One of the many dispensaries downtown Ann Arbor, but only one…read moreof a few that has on-site parking for their customers, which if you know Ann Arbor, makes the process of picking up very easy. I love that(like other places in other industries) they have taken to pre-ordering and convenient car-side pickup. Nothing worse than having to get out of your car and walk outside to get your product ;) They sell all the major brands(Mary's, clout King, hazy farms, true north) that you find at other dispensaries as well as their own in house flower and edibles which are typically better priced then the major brands(and just as good) If in downtown Ann Arbor and in need of some tree, I would suggest stopping in at Arbor's wellness.

Wide variety of high quality products with friendly knowledgeable staff. Logan and Emil always…read moreprovide excellent service and coach you every step of the way. There are consistent discounts, and staff always help you get the best deal possible. They also have the best house flower around, bar none. No better dispensary, or bud-tenders in AA.

Denied on my birthday because my license expired that day... old staff is great new staff sucksread more