North Texas Solar added EG4 batteries to my existing Sol-Ark system. Simple and quick! No…read moreproblems and the systems is running perfectly.

We really love having our Enphase solar system and the original installation services were very…read moregood. It has worked as promised and we have had no equipment problems. However, the crew left a poorly patched hole in our roof during the panel installation process. We spent 4 months and thousands of dollars trying to find a leak in the roof and fix a problem we swore had nothing to do with NTS. Finally, after many phone calls, they agreed to remove some panels for the 4th roofing company to check the roof. The hole in the roof was directly under one of the panels. The roof was repaired and we have no more water coming in. We do have bills for roof modification, chimney caps, spray foam insulation, drywall repair, painting and will need some kind of mold remediation in the attic. We called, sent pictures and email. No response, totally ghosted. I can recommend the system, but not the installation. Now I'm worried we won't have any help if we do need something. Very discouraging.

Gage Mueller's expertise and focus on custom satisfaction made me a repeat customer with Bullet…read moreEnergy Solutions. Unfortunately, dealing with Shahin Haynes made each experience less than stellar but the most recent experience with the purchase and installation of additional residential solar panels was extremely disappointing. A deposit was collected and installation was scheduled without a finalized site plan or documented design approval ever being provided to me. When installation issues surfaced, which were outside of my control, I requested to pause the project until an internal Bullet Energy plan could be reviewed and agreed upon . Shahin bluntly stated that I would forfeit my deposit if we delayed. Being financially committed to a project without an approved site plan is unacceptable. Rather than acknowledging the breakdown in process, Shahin Haynes' response was dismissive and defensive. Requests for reasonable compromise were rejected outright, and the tone of communication was unprofessional. At one point, I was told the company was not making money on a "$5K job," which is not something a customer should ever hear. In addition, Shahin suggested a solution to offset the potential loss of my deposit would be to claw-back Gage Mueller's commission. Again, as a customer, this is not something any "VP of Operations" should communicate to a customer. The installation was ultimately completed and paid in full, but the customer experience was poor from a process and communication standpoint. I escalated these concerns directly to Mr. Vogel, the COO, on December 14, 2025, and followed up again on January 7, 2026. Considering I waited two months for a response, writing a review of my experience is justified. Clear design approval, documented sign-off, and professional communication are baseline expectations. Based on this experience, I would not recommend Bullet Energy Solutions.

Consider this, think about your electric bill plus your payment per month that you have to pay! To…read moreme there is no money being saved here. bad part about it too is that you still have to pay interest on the loan for the solars.

Very Satisfied. Professional and on time. Solar is working just as advertised. I was referred by a…read morefriend who had a good expeirience. The city permit took a little longer than expected but not Infinity's fault. Overall I would recomend

Infinity Solar is the best company ever. In April 2021, Paul put solar panels on my shop with two…read moreinverters to split the energy between my house and shop. He is super honest, gave me a better price than anyone else, and did a great job. He's not afraid to get his hands dirty, working alongside his men. He has been responsive to my calls ever since, including today when I had questions about charges on my electric bill, which really had nothing to do with the solar panels; I was just trying to gain insight on my ever changing bills. He is always helpful and willing to share any info he may have. The world needs more business owners like Paul. I'd give him 10 stars if I could.

I was a little bit leery at first about solar due to all the horror stories that I heard. After…read morespeaking with Matt, he was able to make all my concerns go away. He is very knowledgeable about solar and spent the time to understand our needs. We received a comprehensive report and a layout of what it would look like. Matt went over when over what to expect through the process. I am so happy that we made this decision and have recommended him to a number of other people.

Customer service is horrible. We were fed a bunch of crap when we had someone come to the house…read more Promises made that weren't kept and they didn't go through the right process to install solar so we were fined by Oncor (and a lock put on the meter). We ended up using another solar company to monitor.

Signed on with Sonovous in Nov 2021, terrible experience. No communication for several months…read more System finally installed Feb 2022. company never came back to check functionality. Requested service thru email and phone calls for over 3 months to local rep/owner- Menchaca in Arizona. Several months before serviceman sent and determined system underproducing and only one of two inverters working. Another 3 months before problem adressed. Almost 2 years of paying lease on solar plus electricity charges with no savings as promised. Worst customer service.. Retired disabled senior who has no option except to pay because a UCC lien has been filed against home.. DO NOT TRUST OR USE THIS COMPANY.