I have been going to this dentist office for 12 years I took a few years off when I moved but I…read moreultimately came right back because of the superior service I have always gotten. I am back and just got a root canal today, in fact I jus s but the staff is amazing. I see Dr. T as in TEAM Him and his staff are truly amazing. They are so kind and thorough and excellent at what they did and do. I never felt an ounce of pain with my last root canal and I just can't tell you how great they are. It's like you walk in to family and they have the best rates and the best technology. There's many sunrise dental's if you live by Arlington definitely try and use their location because it's just like coming to your home and I never feel pain before or after or during my procedure they make sure that you were always as comfortable as possible. Their office staff is amazing. They are on it they know exactly how much you've left on insurance how much you have to pay out of pocket everything is literally talk to you immediately before the procedure so there's no surprises!! ..........! also they'll text you and you can text them right back they really go out of their way to give superior service and Dr. T they don't get better than him. In fact in my opinion he's fixing issues that my last dentist didn't do properly and it turned into needing a root canal. Even though dentist offices are closed right now they are open for emergencies and Dr. T and his staff got me right in since I had an exposed nerve and allot of pain. You will be in excellent hands and thank you Sunrise Dental of arlington for always having my back and making sure that I am comfortable and always I have been in amazing hands. Tarra D.

Staff is helpful, organized and provide excellent dental care instructions and answers all your…read morequestions!! I've referred my whole family. Thank you!

Took almost 6 months to have a Claim finalized only to find out I may not receive the entire amount…read morethe insurance company paid them. The receptionist told me the insurance company overpaid the amount and that they would have to figure how much I would be credited to my credit card. I had over $3500 worth of work done only to be told they were expecting the insurance to only pay about $400. The dentist is great but their billing department is totally incompetent.

I have been seen twice here recently, once for a wisdom tooth evaluation and once for a wisdom…read moretooth extraction surgery. I worked with the Smiles staff the first visit and then with Dr Steven Doyle the second. During my evaluation I felt well taken care of, attended to, and everyone, especially the receptionists, were going beyond their line of duty to make sure I was doing well. During my surgery appointment, the staff was incredible, they were so supportive and genuinely cared about me. Not to mention Dr Doyle, who sat with me for as long as I wanted to with my X-rays and explained everything he was going to do and answered all my questions. Not only did he care for me before and during my surgery, but included his personal number in my post op paperwork and has texted with me on multiple occasions about my recovery and what is normal vs abnormal over a week after the fact. I was incredibly happy with my care there, and I am TERRIFIED of dental work so that is huge... thanks Dr Doyle!

I like the front desk and I like Dentist not the female dr. I like Doctor P…read more I have had good and not good experience there. I'm giving them another chance. My friend works there I like the old hygienist and I'm not sure about the new one. We're gonna find out. I've read some not really good reviews though so it makes me question.

Stumbled on this wonderful dental office when looking to get my Mom Dentures. From the very first…read morevisit the staff was very welcoming and kind. We've gone back for several appointments since and every time they are so gentle with my Mom who is very anxious and has Alzheimer's. Monica and Dr. Aljuboori have been so patient with my Mom. They were able to get her to relax enough to do a full lower extraction today. Dr. Aljuboori said she was treating my Mom as if it were her Mom and it is very evident. And they have been treating every patient with the same kindness. My Mom has a new cute smile now and we couldn't be happier. Also a shoutout to the front office staff. Katie & Amy have been delightful!

Not only have I been going here since I was in high school but Dr.Peterson did amazing cosmetic…read moresurgery on my teeth and it turned out amazing. Staff has always been so kind and caring. I love coming here for all my cleanings. I'd rate them higher if I could.

This team is absolutely amazing. My hygienist, Kimberlee, is so kind, helpful and makes going to…read morethe dentist a literal breeze. I love that they go above and beyond with making you feel important and heard on every point. Every time someone tells me of their bad dental work experience I tell them they need to switch to my dentist office because, well, it's the best

Awful, unprofessional, and painful are the adjectives that best describe this practice. A terrible…read moreoption. Sub par, dishonest, and incomplete work. A waste of time, money and left me contemplating the integrity of all involved.

State of the art dental office, friendly staff, attention to detail. I feel very confident in the…read morecare I receive there. Everyone is very professional. And they are reasonably priced, especially if you take advantage of the new client offer.

This is the best dentist office in the area in my opinion. Dr. Hewlett is knowledgeable and has the…read morebest and top of the line technology. There is a reason why Hewlett has been voted best dental office for 20 years in a row. The hygienist Megan is wonderful as well. This dentist and staff actually want the best for you and your teeth health and aren't in the market to rip you off like other local offices.

Had a crown installed today and never felt the required shots. I had lots of dentistry done over…read morethe years and this first time without any pain. Highly recommend Dr. Hewlett

This is the most unprofessional, unbelievable business I have ever dealt with zero accountability…read morein the slightest. How they are still in business I have no idea from forgetting about a patient in the chair twice with their mouth propped open with a crown molding inside. Going in for a crown and ending up getting root canal and being told everything is "100% good now " to not removing all the nerves and bruising her jaw in multiple places. Then when we do contact them about it they call my wife and talk down to her, speak to her like she is an invalid, get defensive and blame her when she asked for a refund and her dental records, oh yea and then to handle the situation with myself this morning with the attitude, disrespect, and arrogance that this lady did is despicable. I did not raise my voice, I was not argumentative I simply wanted a resolution, and she could not give one or even give a time frame to follow back up with me. I want a formal filed complaint against this Dentist *Dr.Dongho Kim DDS A complaint filed against the office of Arlington Family Dentistry and I want to see the lady that called my wife and that I dealt with, that called the cops on me, she needs to be terminated. And I want to be contacted with a resolution to this and some kind of compensation for the two botched visits, the multiple days of work lost because of the poor jobs performed, the mistreatment and disrespect from the staff and having to have the same procedure redone with a different provider. I will never use and/or recommend this business ever again.

I had let a week pass and make sure that I was making a review based on service and staff and not…read moreanger. I feel I'm ready to make my honest review. I came in early November for my first appointment, it was just a cleaning and to get a quote for having teeth removed and getting impressions made for dentures. After seeing the quote and having a conversation with my wife, I decided to continue. For starters, the dentist and his 2 assistants I dealt with are fantastic people. They obviously care about their jobs. From talking to them briefly, they seemed new to working for this place in particularly but you couldn't tell if they didn't tell you. My first of 4 appointments ended when I got my impressions done for my temporary dentures. I paid what was asked for me and made my next appointment three weeks away. Visit 2 started with the extraction of the bad teeth and fitting of the dentures. I was in love with this temporary solution, I could smile again. I remember hugging the dentist before I left and telling him thank you many times. I went to the front desk to pay what I owed and this where my experience with this place starts to go sideways. I'm greeted with a woman with very long blond hair and ask many questions. When do I make my next appointment? How long does it take for the final dentures to be made? These are the two question I was mislead on. Six weeks after my last visit is when I get a bill in the mail. It's for a bill that surpasses my quote by $200 dollars. Look, I get quotes are just an estimate but I still have two appointments left, final impressions and then placing and it's already over. I take a drive up there trying to get some answers and I'm not thrilled with how it goes. The woman I had the discussion with on my prior visit is there and all the discussion with those above two question are nothing close to what she answered the first time. She told me they'll call me in less than six months for the permanents and it'll be in less than six months. What she said in this visit was I was to call and make an appointment after my gums heal and new impressions need to be made. I take notes and ask questions like a detective and it's impossible I was mistaken. As I looked into her eyes while talking to her, she couldn't even make eye contact. She looked at her computer screen and couldn't stop blinking from how uncomfortable she was. I talked to the owner who itemized the bill to describe why I owe as much as I do and recommends calling my insurance for assistance. Why do I need to call my insurance? I'm not the one who needs to deal with them, if there's an issue. I politely told them I was going to hold off before paying the rest of the bill I currently owed. A week after this visit and clearer head from frustration, I arrive to pay the remaining balance and leave. If I would have just used this place for routine visits, it would have probably be an easy 5 stars, but I was quoted incorrectly, deceived by front staff, and asked to deal with insurance myself. All this leaves such a bad taste in my mouth, I cannot give anything above a one. Just thinking about this makes my stomach turn. I will say one positive thing before I move on. I've had anger problems my whole life, it's just an emotion I can't control. I have recently started to improve on it in my life and this whole experience could have easily brought this anger back. I am proud to say I was always able to keep it in check despite the layers of frustration I had to face. This is one improvement in my life I am very thankful for.

I've always been a happy satisfied smiling patient & customer. Great front office staff --helpful &…read morefriendly! I've been using Grove St Family for 20 years. Dr Tran is wonderful :) Thank U

Dr Tran and her staff go above and beyond. Our family has been patients of this office since 1978…read morewith Dr Jameison and was so pleased with Dr Tran and her gentle- expertise care. They are very understanding and skilled. I will always recommend her to anyone.