PREFACE: I plan to update as my experience unfolds, but as…read moreof now, this For-Profit is not honoring a 60 year old "Immediate Need" contract my grandmother took out for 2 plots in 1965. She purchased one for my Veteran grandfather and another for my herself -- both Paid In Full! Years ago my mother left me a box to open upon learning of her death, which was this, 2025. MY BACKSTORY: Grandmother purchased the plots 1965. She died in CA, 9.21.2001 leaving my mother next inline as the "Assignment of Interment Rights" holder. My Mother died in CA, 12.24.22. May 2025, I learned of her death and received her ashes from the L.A. Cemetery and Crematory in Boyle Heights, CA. If I hadn't, she would have been buried in a Mass Grave of the Unclaimed. In her box were copies of documents from 2001 where Valhalla Management, Mr Zell, nicely confirmed that upon my mother's death, I, her only child, would be next inline as "Assignment of Interment Rights" holder. Not having a public email nor an 800 number, makes it costly for out-of-state family. The only way I was able to get in touch with Valhalla was a DM/PM on facebook. May 2025 I reached out and staff named Nick, EVENTUALLY, replied asking me to email documents for him to look at. So, I sorted through Moms box once more to make sure no documents were overlooked. Early July 2025, 2 emails with various PDFs were sent. Late July no response. I did a followup DM/PM on facebook, that too, was ignored. (You can tell when someone read a DM) CURRENTLY JULY 2025: Once they are satisfied I am who I am, the challenge for me is to decide which of 3 CREMATED family members should be interned at Valhalla. They are: my Grandmother, my Grandfathers famous sister, or my mother. I would LOVE to place all 3 there, and give accolades if that is possible. As of this writing, I can't say because no one has replied to my correspondence. Just days ago I left a short Follow-Up DM/PM regarding my emails. Nada. CONCERN: Will or will they not honor a Contract that has been satisfied monetarily? Whether it be of my doing, or other family members with more tenacity, will they step up? It would be great for this to workout the way my grandmother envisioned! I would love have them handle my mothers Obituary Notice as well. Let's hope! As I stated, I will update as this unfolds. Really shouldn't be this way, but, here we are.

I understand they have NEW management and because I want to be close to my deceased mother I had…read moreconversation with them. No I am not changing my mind about the old management.... But the new management are much different, much kinder, more caring and receptive to my needs. They are five star and have cleaned the place up.

When my mother passed in September 2018, the staff at Alexander White Mullen was so compassionate,…read moreunderstanding and helpful! They made the process of going through the forms and getting all the arrangements settled very easy to understand and set up. Chase, Janice, Darlene, Tina and all the staff were amazing during this extremely upsetting time in our lives! The facility is very nice and they were so accommodating of our needs and requests. And the follow-up care that Dignity Memorial provides is so much more than I would ever have expected. I highly recommend this facility for any family that is in need of a caring, considerate place to make final arrangements.

From the owner: Celebrating each life like no other…read more Each one of us is unique with our own story to tell. As North America's largest provider of funeral, cremation and cemetery services, Dignity Memorial professionals excel at helping families create meaningful tributes that truly celebrate the lives of the individuals they represent.With an extensive network of more than 2,000 locations throughout the U.S., Canada and Puerto Rico, Dignity Memorial providers offer families personalized services and advanced-planning options to meet any need. From the simple to the extraordinary, your Dignity Memorial professionals are here to see that your special story is told.

I wish I could give this place zero stars. By far the worst experience I've ever had with any…read morecompany, service, etc. I flew into St. Louis from California for my grandmother's tombstone unveiling. Our whole family got to the cemetery for a scheduled unveiling only to find the cemetery gate closed and locked. The sign said that the cemetery was open (it was Sunday at 10 am. See attached photo). We waited for a long time and no one came. No one answered the phone. Responded to my voice mail or email. We could see that they even had a sign up in the cemetery directing us to the grave site so they knew we were coming. Multiple other people showed up to visit the graves of loved ones and couldn't get in. Unless there was a sudden emergency (God forbid) with the management and they couldn't alert us in time, this behavior is disrespectful and utterly inexcusable. I hope they take a long hard look at how they run this establishment and make some serious changes.

Mr. Tom is a God sent angel with handling my dad's finally journey. I can not say thank you enough…read moreto this company. I truly felt like family and all my questions were patiently answered. It was the first time dealing with this phase of life. I was walked through the process and how much things would cost. The employees were amazing and helped me with his creamation. I am forever grateful to them.

Hi - About a year ago, we made pre-arrangements for our 89 yr old Mom and Jennifer Oliver made the…read moreprocess so easy. On 4/12, our Mom died and Bill Weissenbach was super helpful, genuine, kind, and on the ball to get things all set for our service on 4/15. He and his team gave us the care and comfort we needed. Thanks so much and all the best

Writing a review for a funeral home is odd but needs to be done. It's unfortunate that I have this…read moreopportunity to rate it, but people deserve to see an opinion on here about it. However, my mother helped coordinate a lot of the food for the refreshments after the visitation which warrants this review. This Funeral home is located right by Lambert International. It's in a run down part of town. The building itself isn't that big, the size of a small church. It is located off a busy street (Natural Bridge). The interior is pretty basic but elegant. There is a small sized chapel, where services can be conducted. It has a homey feel and is ideal for direct family, close friends etc. there is a visitation area where the casket lays and plenty of room to move across the room and talk to loved ones. There is also an atrium with tables for refreshments and what not. The rules were a little strict on coolers and people had to go to the small nook area and grab a water from the fridge which was a little inconvenient. The service from the employees came off as very professional. You can tell they care about what they do and what the families want. They were very gracious and flexible with everything. Overall this is a good small and inexpensive place to have a funeral at. It's always sad talking about these things, but I do recommend it. Thanks for reading...

This funeral chapel does not care about accuracy in their obituaries. A family member excluded…read moremyself & 1 of my sister's from my brother's obituary. (It was done out of spite) I kindly requested they correct this error, but refused since they said it had to be changed by the person who wrote it. But they posted this incorrect information on THEIR website, something that they have complete control of. Disrespectful.

We cannot say enough about this experience or the staff. They are the kindest, most loving people…read morewho will go completely out of their way to serve. They even brought the death certs to our home which they did not have to do. We are over the moon about how much they contributed to our loved ones funeral/burial at Jefferson Barracks and the love and kindness they lavished on us. Milton is especially to be thanked for his contributions. The first day we had to spend with them was made easy and comfortable as we planned everything. We felt like we were at home discussing something with a friend. Highly, highly recommend!

I purchased a funeral for my brother 14 years ago from Kriegshauser Brother. We burried my brother…read moretoday. From the moment they were notified of his death, through today at the grave sight, they were OUTSTANDING. They went above and BEYOND. When the time comes, I highly recommend you using their services. You will NOT be disappointed. You and your family will be glad you choose them to assist you at this difficult and sad time. They will handle everything for you.

I trusted Bopp with both of my parents. The trust well placed. Very sensitive, caring and…read moreprofessional.

I am not from St. Louis but we have lost many family members and had to use the services of many…read moremortuaries. Bopp is at the top of my list. Chip was compassionate and thorough when discussing all the details of my sister-in-law's arrangements. We even had a refund coming and it was promptly paid. The staff was wonderful and accommodating during our time there. It's a tragedy for all is us to deal with loss but comforting to know Bopp is there for help.

I am in a difficult situation with the Rosenbloom Monument Company which is not honoring my…read morefather's final wishes and is refusing to put his correct Hebrew name on his tombstone. As the only monument company in St. Louis, Missouri that services the Jewish community, you would think that they would correctly guide the bereaved family in not inscribing a permanent name on my father's tombstone that is incorrect and nonexistent. I am a certified mohel trained by the Jewish Theological Seminary and have been a part of the naming process of children for many years. The fact that the Rosenbloom Monument Company is willing to put a blatantly incorrect name on my father's memorial stone reflects very poorly on this company. My father entrusted me with his final wishes, and Rosenbloom Monument Company appears to be more concerned with making a profit than getting my father's name right on his final resting place. And yes, I agree with the other reviews. Rosenbloom Monument Company is very disrespectful to the living-- and to the dead. Thankfully, we don't live in St. Louis, so we will not have to deal with this thoughtless and insensitive company again.

Placed my mother in laws headstone on the wrong plot and took months to move it. Now it's finally…read moremoved but looks tilted. Very disrespectful.