I lived many years in Pullman, WA, a college town located 90 miles south of Spokane. For fun and…read moreexcitement, I would often visit Spokane and because I have been an Aveda user for nearly 25 years. I would always visit this store when in Spokane. I no longer live in Washington and because of COVID I have not visited many Aveda stories recently. When I tried to use some of the many Privilege points online, I discovered that the Aveda corporation had eliminated points of anyone who had not purchased an Aveda product in the past year. (For the record I had purchased some Aveda products but the store in Carmel, CA could not access my account so I was not credited). So I had to call the this Spokane store because the online customer service said they would have my account number. Long and short of it, I spoke with Andrea at the store. She was amazingly helpful and was able to get my points reinstated (which were many) and rather than go back online, I just purchased my products from this store over the phone. I always liked this store because they always hired nice and helpful people. Next time I am in Spokane I will visit this store again. Great products, great store staff. Thank you Andrea.

Five stars to Aveda in River Park Square. I stopped in for…read moresome tea and to get some non-irritating makeup remover. It's expensive ($18), but it is your EYES. Who wants to mess up your eyes? I digress... As I was perusing the store I noticed a flyer featuring free facials. Who doesn't want a free facial? So, I signed up expecting a "facial" for five minutes. Well, friends, it was totally spa quality and I got over an hour of personal attention- full facial, hand massage, full makeup afterwards, aromatherapy, tea, etc. My skin felt awesome and it was a really personalized, no pressure situation. I recommend their Pure Privlidge rewards program if you shop there because it adds up quickly for freebies of full size tea or other products. I like that they engage locally too- I noticed a Spokane Riverkeeper fundraiser as well. Thanks for the great customer experience!

All counterfeit fragrances. They're truly horrible fakes. Very unprofessional staff, and lots of…read moresitting on phones when customers are in the store.

I stopped in the Fragrance Station yesterday afternoon and absolutely loved the gal that was…read morehelping me. Jolene was very friendly , professional and knows her stuff. I was having a bad day and stopping in there totally cheered me up and I smell amazing too. Thank you!!! Kathy Jo

I needed to run a quick errand downtown, so I figured I would stop into Sephora to finally get the…read morefoundation I ran out of a while ago. I had my baby and 6YO with me, so I knew this needed to be a quick in and out. When I arrive, I realize I can't even remember the shade I previously had in this foundation. I tell my 6YO "hang tight right here with the baby, I'm going to go talk to that employee right over there" (it's a nightmare navigating the narrow aisles with a stroller). As I'm walking up to the associate, I'm about to catch her attention when another lady approaches her at the same exact time as me, asking her question a split second before I could get mine out. No problem at all, I can wait. I know this associate could identify I was patiently waiting by, but it seemed like she was intentionally avoiding me and as I hear my screaming baby across the store, and don't see any other associate available, I calmly and politely say "I'm so sorry to interrupt you guys, but my baby is crying over there and I just need help with some Haus Lab foundation when someone gets a chance". This associate didn't even make eye contact with me when she said "yep, wait a minute" with a hand gesture as if to tell me to stop talking. Okay, sure. I went back over to my baby and 6YO, unsure if she was going to get someone to help me. As I'm standing there for quite some time, she brings the other lady over to the same exact aisle I'm in and starts color matching her. She never acknowledged me once, while I'm trying to soothe my crying baby, hoping to get a quick sample so I can be out of there. I understand she was helping another gal, but a simple and assuring "I will help you as soon as I can!" would have made a world of a difference. It's clear I was an inconvenience to this associate. I'm still standing there with my children as she walks away with the other lady. Several minutes pass and I'm approached by another associate asking "have you been helped?" I calmly say "no, sadly it seems like I'm being ignored". She happily helped me find my shade and I was out of there within minutes. But I will say, I've never felt so disheartened leaving a Sephora before. This was an awful experience, and I am not looking forward to visiting this Sephora location again.

Carrie at First Impressions is very talented! Fairly reasonable compared to other salons. I go…read moreevery 7 weeks and always pleased.

Kizuri is such a fun boutique located in downtown Spokane. This is the perfect place to find a gift…read morefor a friend and to grab a few pieces of décor for your home. The owner is lovely, passionate about her business, and committed to Fair Trade artisans. I love their felt garlands. Last time I was there, I picked up a felt garland with colorful flowers made in Nepal. They also have seasonal décor too. I found some cute soapstone animals from Kenya. I have one other soapstone animal from Kenya that I got from a friend from Kenya, so it was exciting to find these at Kizuri. They also have lots of jewelry from all over the world and a section for kids and babies.

This is seriously the best shop in town for gifts. It also has some fun yet practical kitchen…read moreproducts. The staff are so helpful - it is my go-to place for anything special.

This morning, I took my wife to the mall to get a pair of blue jeans at the Gap. We found nothing…read moreof interest there, and the employees paid no attention to us. We walked next store to the Nordstroms and were immediately greeted by an eager employee that listened to what my wife was looking for. She guided us through the choices and helped pick a few jeans to try on. My wife found the perfect pair. I don't know if anyone at Nordstroms will see this review, but Marcela was such a breath of fresh air, I plan to return to this store the next time I need some quality clothing.

Had a horrible experience at this store trying to get some alterations done to a dress. We had a…read morescheduled appointment to have measurements done but the alteration people were late in getting to us. When we were eventually seen to, we were treated in a condescending manner, then left to wait another 30 minutes. After the second wait, were we again very poorly treated by another employee. We were left with the impression that we were not good enough to be Nordstrom customers.

We love this cute little gift shop whenever we visit Spokane! The shop is filled with so many…read moredifferent things -- the last time we came in here, I bought a cute shirt, a cat puzzle, and pasta shaped like dollar signs. Everything is organized well and the ladies who work here are very sweet! Definitely worth checking out for gifts for friends and family.

I don't live in the Spokane, WA area. I found out about this business through a sponsored ad on…read moreFacebook. The ad showed a beautiful Happily Huckleberry gift basket. I knew right away that this would be a perfect holiday gift for a dear friend of mine who attended the University of Washington over 50 years ago. She was also my high school classmate. (Our friendship goes back to September 1967.) The Happily Huckleberry gift basket comes in three sizes - small, medium and large. Yes, I ordered the large basket online (Cost: $100.00 plus $26.99 for shipping). I was impressed with the quick delivery by Fed-Ex. As promised by Simply Northwest, the basket arrived today at 4:22 PM (PST) in Alameda, CA. I know my friend will enjoy this gift. Thank you Simply Northwest for sending this beautiful and wonderful gift basket. I am smiling from ear to ear, just beaming with joy.

Last night I pulled up to the front of the store at 5:53, still 7 minutes before their posted…read moreclosing time. As I got out of my car and started to walk the 15 feet to the front door, the girl working got up and locked the door just as I was about to enter. She totally saw me, but completely ignored me. Super classy place... If you want to close at 5:53, then post your closing time as 5:53. Two other customers showed up within 2 minutes of me as well. So that's 3 sales lost, because the rude girl working couldn't wait 5 more minutes before closing. This is also not the first time this has happened here. Save yourself the hassle, and go somewhere else.

This is the worst place to buy your juice. I really hate giving places a bad rep and we really…read morelike to support local businesses but, this one disappoints us. My boyfriend has had to go there a couple of times for sake of time, and has had the worst service. It doesn't seem like the employees even care that you are there. Nobody ever smiles and they look at you like you are a waste of time. First of all, it is very expensive. Coming from somebody who has been with the vaping business for a couple years now, by far this is the most expensive. Mixing the nicotine in with the juice seems like a good idea but the final product isn't a good one in our opinion. All we taste is the nicotine, and it makes our tongue feel like every individual taste bud is burning off. Not worth your time people.

I went in for just some hand sanitizer. So basically it's not a big purchase/expense. Matt, an…read moreemployee on staff, was a gem. He helped me search for a holder for the sanitizer and gave me information about my rewards account. I was treated like i was spending hundreds. Yet I only spent $5 and some change. He was a breath of fresh air in customer service.

I am in love with this store! From the first time I smelled it (in California), I couldn't believe…read morethe immense & varied & great-smelling inventory! My children try to keep me out of it, but I am dangerous armed with a coupon for10-20% off & a free gift. I have taken both my little dogs in there & have always been welcomed & treated courteously. Their periodic or yearly sales are the best - one in June & ------(?) Love Aromatherapy but wait till it goes on sale. Their small spray air fragrances last forever & work better than big aerosol sprays. Hand creams cannot be beat for a nail-biter like me!

Ashlyn at the salon gave me the exact layered cut and color I wanted. It's the best I've had…read moreliterally in years. It's perfect. She really took time to listen to what I wanted, and nailed it. It actually looks better every day. Thank you so much. Ashlyn. I don't usually take time to post reviews, but this look is so perfect for me, I had to this time.

There was two people that could colour match, one of them was on break and the other was with this…read morecustomer for over 45 minutes. We waited very patiently and asked if there was any other person that could help us but it was just this one lady. It was really irritating that we were not able to be helped as the wait was so long. everyone was very nice but it was incredibly frustrating to wait that long and not even be helped

If you want to find a great pharmacy and ability to pick up some snacks, make-up or bathroom…read morenecessities, this is your place! We travel to different cities often, and if we spot a Walgreens, we are the first to stop and frequent this place to get toiletries, snacks, and vitamins! We recommend Walgreens for those needing a pharmacy you can trust!

Dedicated pharmacy site. Extremely limited OTC products. As with too many Walgreen's, no weekend…read morepharmacy.