Friendly service, I've been in this store many times and have never had bad service. Prices and…read moreselection are also great.

There's a million and one smoke shops here in Spokane, and this one is something special. Their…read morepricing is fair and lower than anywhere I've been personally, the store is clean and well lit, the selection is vast and the employee that I see when I go in is very kind, knowledgeable and personable. It's always a quick stop but I leave with a smile and my wallet keeps a little heft to it. I absolutely recommend Payless.

They have the best warranty department I have ever dealt with. Ryan was quick to respond, and took…read morecare of my problem immediately. Job well done! Thank you Ryan.

Customer service is outstanding. I have had to contact them several times for one thing or another…read moreand each time they went above and beyond and helped me with whatever. I've only had one problem with products and they took care of it right away. The rest were about acquiring equipment and so forth. The guy even went into their warehouse to check on an item that the website said they were out of, ta da, they had it and it was shipped that day. I have a couple of more examples but you get the picture.

I was redirected to the HQ location in the valley. I was hesitant to have to drive thirty minutes…read morefor a specific atomizer but was surprised that they had it! They're always super honest and knowledgeable on the newest products. Honestly I've only gone to this business in Spokane. Coming from Los Angeles, I went to many shops. But this place is my go to for my new home here in Washington.

Naomi H (at Airway Heights) is a rockstar. She never forgets what I like and goes above and beyond…read moreto call me when they restock. I really appreciate her.

I really wish the store on N Division were still open. Stephanie was amazing! Her store was the…read moreonly one we ever went to. She and the employees were always very helpful and personable. We miss you Stephanie!

This is, BY FAR, the best Vape shop I've been to here in Spokane. I changed to another place for a…read moreshort while as it was so close to where I live BUT; not only was the selection of juices and gear minimal, but the customer service didn't even come close to what I had experienced at Smokin Legal on Division at the Y. All the people who work there are informed and helpful. A BIG shout out to Stephanie as she is so helpful and sincerely sweet. She went above and beyond to help me out the other day when I went in with a battery problem. She took care of me and my frustrations just disappeared. Thanks Steph, YOU ROCK . #loyalcustomerforlife

This was the exactly what I was hoping for when searching for the largest cigar room in Spokane!…read more The humidifier controlled cigar room was an incredible experience. The variety of various categories of cigars was great! The staff went above and beyond to help me! Everything that I was looking for they had from cigar specific torches to V cutters. I highly recommend this business!

Not really good selection of cigars, staff not knowledgeable! But still left with a couple of…read morecigars

All of the staff is helpful, and friendly. Their prices are lower than others in town, and I dig…read morethe more laid back vibe. I send everyone here when they are looking for a vape, hahaha and the location is very convenient as well.

I LOVE this store!!! I have always had great service. The people are soooo friendly! They don't try…read moreand rush you out the door. They will spend all time you need to teach you about different vapes or juices. I have actually learned a lot from them. There has only been one lady that was a little snooty to me recently that I've never seen there before. Not bad though. But other than that, this will always be my go-to vape store!! If you are ever not sure on what to get, they will patiently teach you to help you figure it out! I really appreciate all that they have taught me! :)

Great selection. Helpful, friendly staff. There is a bar next door too! I'll be back when I'm in…read morethe area!!

Stopped by on a road trip through Idaho. Great selection and friendly service. Super clean and…read morewell-organized.

I have been shopping at Lilac City Vapor for almost 8 years now and I won't shop anywhere else…read morelocally! They always have a great selection with more than fair prices. The staff is always super helpful as well!

The whole team is amazing! They sell tons of mods, coils, juices...you name it! They stand behind…read moreall their products and are always eager to help if you get a dud or need help etc. The best Vape shop hands down!!! Prices are VERY fair and they have a huge stock! Something for everyone from new to vape peeps to experienced people who choose to vape instead of smoke "analog" or real cigarettes which are FAR more harmful. If you wanna quit but need something to help, go here...they have what you need. Some haters here are either new to it or aren't listening regarding return policy which is 14 days! Brad and his team have ALWAYS made things right on the 2 or so (in many years) on products I've bought. And I've bought a LOT of stuff here. I haven't gone anywhere else in years and wont.