Hello potential buyers, I've read these negative reviews and honestly feel their pain. My…read moreexperience with USC starts with watching plenty YouTubers' generator mods, I decided to go with USC. Their website doesn't seem to give me the feeling I was ordering the correct kit for my DuroMax 10000EX, so I waited to call them and was very pleased with their service that way. The kit was shipped and arrived from WV to Ar within 3 business days. Very fast in my opinion. The snorkel gasket that USC sells with the kit is the shinning jewel and the main reason I went with their product line. The regulator can be found throughout the internet, but that snorkel gasket isn't an easy find and if you can find it and price all if the pasts sourced separately, USC kit came out cheaper in my experience. My generator has been modified with the kit and runs without any issues, my only advice is to install 3/4" pipe as close to the generator as possible and some sort of 3/4" gas flex hose from the pipe to the generator. Good luck with your project and I do highly recommend USC! TG, somewhere in beautiful NWA-USA

FINALLY got a message back from the supervisor who said he had seen my review and therefore was not…read moregoing to give my money back. Basically he was retaliating against me for telling the truth and trying to warn future customers. This was after MANY attempts to work it out with them but they refused to respond to me. After quite a bit of argument, he said that if I claimed that not issuing me a refund would cause me "a financial hardship" he would refund the restocking fees. I told him I make plenty of money and I would be just fine so to go ahead and keep my money. SERIOUSLY? WHAT IN THE HELL? This shows two things: 1. They had the ability to issue the refund. 2. He wanted me to claim I was poor so he could post it as a response to my review. STAY AWAY FROM THIS COMPANY!!!!!

Update I spoke to the service manager today and after a long…read moreconversation and clearing up our miss communications we corrected the issue completely. From Robin in the office to Mason here at my home and Tim fixing everything we are on track to doing more business. Thanks guys for understanding the problem and resolving it totally.

In July of 2024 the air conditioner in my house stopped working. I then did what most people would…read moredo and contacted Lowe's. They then referred me to Appalachian Heating. I called and was connected with Stephanie Gray. Stephanie told me to abandon the purchase with Lowe's and to go with one of their units. I told her that I have always been happy with Lowe's and would like to stick with purchasing one from them. She then went out to the property and told me which unit I would need to purchase, to fit my house. I then made the purchase. After that, she told me to make a deposit of $1,283.50 to get the installation started and I paid it. The installation was then scheduled. When the first date we scheduled approached, it was canceled and rescheduled. Then, the second date arrived and they began installation. As it turned out, they had me purchase a wrong device, that was sold separately from the Forced Air unit and said they'd be back in a couple of days. A couple of days turned into approximately 3 weeks. They came back out to put the "correct" device in and then told me that the whole unit won't wire correctly to my house. They told me I had to pay an additional $1,500 to correct their error. They told me to purchase this unit, and that it would fit. If it doesn't fit, then they need to return the unit and get the correct one, or install whatever wiring is needed to make it correctly fit my house. They are trying to pretend it isn't their problem that it is a wiring issue. That is the very problem, they told me to buy this unit and if there is a wiring issue, the above two avenues are the way to fix it and they need to do so. Since this occurrence, Stephanie no longer works there. When I reported what she had said to me, they tried to tell me, oh well, we have no way of knowing what she said she no longer works here. I told them I do have proof of what she said I have the emails and I sent them the screenshots which I am also going to display on this review. I now have tenants living in the house that have no heat, because of this issue. This they are doing to a 9 year veteran of the Army as I deal with the aftermath of both hurricanes Helene and Milton. I do not have to deal with now being gouged by this company, especially at a time like this. So, if you intend to deal with this company, make sure to look at these reviews and take them seriously. This is what you are in for, in making such a decision as to use them. As you can see, other people who have used them have also experienced this EXACT same attempt to squeeze them for more money. They replied to this review and my statement still stands. Thus, it isn't compatible with my electrical connection and you shouldn't have had me purchase this. You are the professional and should have known that. You should have had me purchase one that would have been compatible. In other words, the response backs up my complaint entirely, and I hope everybody reading this is paying attention to that statement that THE OWNER OF THE COMPANY has made. In fact, I am taking a screenshot to post, in case he tries to take down such a pathetic attempt at addressing this issue.

Great service, fair price, honest folks. Great to work with and highly recommend. These folks wired…read morea building in one day and everything was cleaned up afterwards.

From the owner: At Merritt Electric, we service homes and businesses with reliable and efficient electrical…read moresolutions. Our certified electricians are dedicated to ensure your safety and satisfaction. From installation to repairs and much more! Contact us for all your electrical needs!

Excited to write an awesome review for Cline Electrical. Service was prompt, patient, and…read moreprofessional. Jerry cam out and scrupulously walked through each item on our list. Admittedly the quote came in a bit high so we worked together to scope the work to meet our budget. Shane and Hunter worked efficiently to complete the extensive work list in one day, but did not take any shortcuts to do so, even meticulously cleaning once all their work was complete. Looking forward to hiring Cline electrical again for our next round of work!

Very thorough and explain everything. This team is the best! They explain quotes and send a copy…read more Arrive on time and communicate well. Made my house much safer!

Quality of work done, value of work done, service requested, honesty, pricing. Truly Professionals.read more

This business is great. Family owned which shows in pride of work. Always fast, efficient and very…read morefairly priced.

Very professional and prompt too! Needed some rewiring done in the bathroom for a new vanity. When…read morethe job was done you couldn't even tell he had been there it was so clean. Hire Kevin, you won't be sorry I promise!

From the owner: Navigate the complexities of home wiring with ease; let our electrician experts provide the…read moreguidance you need.