When you're stranded with your wife and two dogs in an RV on memorial weekend stuck in the slow…read morelane on the highway and you break down you really see the businesses that are about taking care of travelers. Joe was the only company that answered our call and came out and got us going we are very grateful.

I was stranded on the side of the road 2000 miles from home with a blown tire. I had my motorhome…read moreand a utility trailer in tow. Joe, came up with a plan. Two trips later and some meticulous tow genius, I was safely installed at a local campground with a plan to get my tire replaced. I highly recommend Joe and his expertise. He gets all the stars!! Thank you!!

In a town of 1700 (at last count) that is more than 60 miles from anywhere on a well and popularly…read moretraveled road, this is your only option for towing and they take full advantage of that. We blew a tire 45 miles out of town and were referred by AAA, but then... 4 bucks a mile, 75 bucks just to roll the truck out (68 with AAA!) - 60 miles from anywhere in a town that is closed on Sundays. I'll give 'em 2 stars for the trip to get us, but they don't stock or change passenger tires, and have no services for travelers beyond towing. They park my van on their lot overnight rather than leaving it at the only service center in town, and when I go to get it in the morning I get charged an extra 75 bucks (no warning, added at the till) to have the vehicle moved off of their lot and dropped off at the service center 2 miles away (where it could have been dropped the night before on the same run). They're your only option, so if you want my advice, try not to break down within a hundred miles of Lusk, Wyoming.

I was driving from NH to UT and had a head gasket blow on a Saturday afternoon. Called AAA and they…read moresent Mike from Jordan's to pick me up. He drove me over 200 miles to a shop in CO, who specializes in my uncommon vehicle. Mike was super professional. He took his time in the bitter cold to tie my vehicle down properly, which impressed me. We didn't make it far when the heat went out in the truck so he dropped me at a gas station with his son-in-law and a heat lamp to run back to the shop and fix it. He was very personable and I felt comfortable with him. When we got to the shop he put me near an outlet so I could plug my electric heater in, saving my fuel for my heater and my battery (because I couldn't run the engine to charge). I am incredibly grateful for his attention to detail and willingness to stay up all night to get me to a safe location. Super awesome AAA shop and I will sing your praises everywhere I can. Thank you very much.

These guys are great. I came in after my truck quit running about a mile north of their garage…read more After a tow to the shop the mechanics diagnosed my problem quickly, located a new fuel pump in town had it installed and me back on the road in under three hours. The price was reasonable and they were friendly and accommodating. I never felt they were going to take advantage of my rather vulnerable situation, being so far from home. Torrington is a better place because of Doug's Repair and Towing.

New name, but amazing service at this location. Check engine light came on in the middle of the…read moreprairie. This was the first place we passed. They ran a diagnostic, reset the light and added oil. For free. Right before closing. They were so kind and helpful.

While traveling to take my daughter and her horse across country to school we hit a deer. Russ was…read moreamazing and kind while he insured we were all safely rescued from the side of the interstate. He was our knight in shining armor!

My tire ran over something on the road and had a blowout, after waiting three hours for my…read moreemergency road service to arrive Russ's son stopped to see if all was well, and suggested Ross's Towing Service. Within ten minutes Russ showed up, because I was missing some of the required components to change my tire, I'm thankful this angel showed up with the knowledge and expertise do the job. Judy Ball

Jim helped us out tremendously after our car's alternator went out on us. They picked it up first…read morething in the morning from the hotel and did their eval on it and charged the battery as much as possible. They didn't have an alternator but got us set up with a plan and where to stop and charge on our way to Rapid City, SD to the Honda dealership. Everyone at our hotel and the gas station spoke so highly of them and we know why!

Jim and Jeff, thank you so much for getting our Jeep fixed after Meineke screwed us right in the…read moreass. I am going to decline my membership with Meineke company for being disrespectful to us and including you guys. We wouldn't know what to do if we were stranded in Wyoming with no services. I am so blessed for your help including other people who helped us to get back on track for road trip. Meineke made us pay roughly $580 for rear wheels before we took off to our journey then our rear tire that came off, they did them and refused to pay for the damages, and it nearly killed all four of us. So, Jordan towed my Jeep to this place and Jim got us back on road. We will never forget you guys, it meant a lot to us! you guys deserve 100 gold stars, not 5 stars! Much love from Four Ace Travelers, xx!

We hit a deer around 11pm the other night. Airbags deployed and auto called the police to which…read morethey auto called this tow company which was at the top of their call list for that time. We were still extremely shaken up and unaware they already called this place so we called Gibsons asking if they could wait so we can see if the truck is still drivable. We had an ambulance there and 3 cop cars trying to deal with all of that. The OWNER picked up and immediately gave us an attitude cause we were asking for them to wait. So much happened during and after the accident we've yet to have a second to breath. The owner said "yall are wasting my time" and hung up on us all because we requested the driver (that we never even requested in the first place) to wait to see if we can drive the truck to the exit to save hundreds of dollars. They never informed the cops they canceled nothing. Left us stranded there until an actual respectable towing company had to come all the way out from Casper to save us. Never ever use this horrid company. Especially in the type of business they have, they should understand a situation like this and actually want to help people instead of pinching for money. Hanging up on a customer that you know just hit a deer and the cops requested YOUR company to help with the tow.. is beyond crazy and inhumane. The cops were even dumbfounded with what yall did. Disgusting.

If I could give them 10 stars, I would. Outstanding service! Professional, knowledgeable, timely,…read moreefficient, friendly--just like a kind neighbor. They took good care of my Prius, which is more complex than other cars. Their equipment was clean and in excellent shape--like new. Great experience. They were a bright light in a tough day. What a blessing! Thank you, Marc and Kyle (Kelley?)! I can't recommend Gibson Towing enough!

Great service! Had a blowout on 1-90 early on a Sunday morning, Shad's towing responded right away,…read morearrived quickly and had us back on the road.

I was stranded on Highway 14 (I believe that was the highway) and I blew an RV tire. I felt like I…read morewas actually in the middle of nowhere. I was two hours away from any town that could provide service to me. Thankfully I have roadside assistance but they had a very difficult time finding someone to go that far out to help me. The first 4 companies that "accepted" the call later stood me up. I sat on the side of the highway for almost 10 hours when the very kind gentleman from Shad's came to my rescue. He arrived at 11:15pm and work diligently to remove the spare on had on the back of the RV. I had sat for so long with the generator running I had nearly run out of gas. This man was concerned enough he was worried I would break down again and said I could follow him an extra hour out of his way to be sure I found gas. He looked at the lugs again to be sure I was safe to continue my travels another 2 1/2 hours to destination. I can't say thank you enough!!! He even had a woman working with him which also helped me feel secure. GOOD JOB!! Wendy W.

These guys really know what they are doing. I dropped off my car off after my accident. They delt…read morewith everything, i had my car back with In a few days, and you can't ever tell it was every hit or repaired. I'll definitely recommend this place to everyone A+++

Best Body Shop in town, Dylan gave us the best service with our car repair ! They made it easy…read morefrom start to finish.

Any travelers worst nightmare is to experience car trouble while out on vacation, let alone 1500…read moremiles away from home. Our 2016 2500 Dodge Ram Mega Cab went into "Limp Mode" just as we pulled into Custer, SD. This occurred on a Sunday afternoon which happened to be the day before the 4th of July Holiday as well. The following day as I prepared for a tow to the closest dealership which was about an hour away we made the call to Black Hills Towing. Not only did Jeff and his son answer their phones quickly on a holiday but they provided us with a very reasonable price. Jeff arrived on time at our hotel July 5th and loaded our truck onto his trailer and got us on the road to be first in line at the dealership. Jeff was very personal and made the one hour ride enjoyable. It was nice to chat with him and laugh even though our situation was not the best. Jeff was very knowledgeable about the area, the local mechanics, and answered all our questions. It was very obvious that me and my wife were in a vulnerable situation with limited options and Jeff treated us like he would family. I am not one to write reviews but this required one with out a doubt.

What a rip off. Towed my daughter's car less than a half mile and charged us SIX HUNDRED DOLLARS…read more Outrageous. I would NEVER use them again. Highway robbery at its finest.