Thank you Joyce for donating a storage locker to Grand Valley Pets Alive! This is a major donation for an all volunteer non profit. And thanks for taking care of the cats that come to Luster Storage. GVPA will continue to help you with TNR. A neat, clean well organized facility. read more

Been here just over 1yr when in 3 months 2 locks get cut and stuff stolen. Owner blamed me for not having locks on unit, seriously?? There are no security cameras and owners obviously don't care or take any responsibility especially when they admit that last guy they had was in jail. Found others on FB that also had stuff stolen from here after "they too didn't lock their unit" Looking for more secure place with people who actually care that your stuff stays safe. Don't go there unless you don't care if your stuff gets stolen. read more

The Absolute Worst Service That I could Ask For!!! We went to look at storage units and asked for what the availability was for a couple 10x20s or one 10x30 units. They wrote our names down for which ones came available. After the first visit, we received a call two days later. It wasn't a pleasant call what so ever! They basically were condescending and extremely ROOD! So we made a second visit to the office and we were told that a 10x30 unit was available, but the lady(Rose) in the office was too busy to rent that night. We told her that we could come back in the next couple days during our time off. We asked if someone came in to rent it, to please give us a call and we could do a card over the phone. We did return when we said we would, only to find that the unit had been rented. No Call from them. Plus on top of that, we saw the units and saw that there was mice droppings and were extremely filthy. I would Never Go to this place ever again! The staff is completely worthless and the owner Joyce is extremely Rood on the phone, where she talks on top of you and is basically bitching you out, when you are coming them for there services. their business & people skills are non existent! The absolute WORST Experience in renting storage!!! read more