James was very helpful in ordering and getting 5 violin cases that I needed in a pinch. My son also…read moregot a practice pad there. The products and service are top notch. Awesome Music Store!

From the owner: Welcome to Music Shoppe Inc. We take pride in providing an environment where the serious musician…read moreor the beginner can shop and feel comfortable. Our dedication to our customers is unending and our main goal. We have been in business since 1961. Contact us today for more information.

Took my Acoustic guitar there to have the strings replaced (brought my own) on Wednesday, May 7,…read more2026. I was told to pick it up Thursday afternoon, because they were sooooo busy and the clerk behind the desk didn't know how to tie off strings. I live in Decatur, which is 40 minutes away. I left my guitar and I called Thursday and was told they were so busy my guitar had not been done yet. I am 74 years old and I was sooo disappointed to be treated this way. When I returned Friday to just get my guitar back, there were 3 or 4 men behind the counter socializing and playing guitar. I asked for my guitar and the same clerk who took it Wednesday opened the case and said, " hmmmm he didn't fix your guitar last night....pause.... I at 74 drove over to Springfield twice fot a simple service

This is a great place for guitars! They have acoustic, electric, used and new and a great variety…read moreof brands and price points from learner guitars to professional. They also have all the accoutrements that you need for your guitar - cases, tuners, strings, amps, etc. I had a great customer service experience - Lucas was friendly, knowledgeable and made me feel welcomed and want to return.

I called this guy and inquired about audio equipment. He quoted me a price of 95 bucks. I went to…read moreone of his competitors and got a price of $10. I called this shop back and the owner's response to me was, "whatever" and then hung up on me. This guy isn't worth your time. Spend your money somewhere else.

When dealing with Dave over the years, this was a stellar place to do business. For me, that ended…read moresadly yesterday. I highly recommend Mark and the Luthier Shoppe. All I wanted to do was buy a combo amp and the "owner", while being on the phone passed me from one employee to another and then got condescending. Mark was more than happy to sell me a nice combo tube amp. Dave, thanks for the years of service and congrats to the new family addition. Troy finally sold me a small piece I wanted, but it's always sad to see an idiot that doesn't understand customer service in a place I've done business with for many years. But, like he told me: "There's always online."

FYI. Linda retired. This shop has been closed for several years. They were good though.read more

LOVE this place. They are friendly, knowledgable and are local…read more Once back in music this us the place I prefer. For guitars, pianos, keyboards, lessons even. And they are affordable.