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    Jones Jewelers

    3.3 (3 reviews)
    Closed 10:00 am - 5:30 pm
    Updated 2 months ago

    Services - Jones Jewelers

    Watch cleaning

    Watch part repair

    Watch seal testing

    Jones Jewelers Photos

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    Recommended Reviews - Jones Jewelers

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    2 months ago

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    2 years ago

    Great friendly customer service, repair and a nice new silver chain for me and watch and for my mom

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    2 years ago

    Excellent service!!$! Very affordable nice group of people very passionate and professional

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    Denney Jewelers - Diamond sorting Springfield, IL

    Denney Jewelers

    (23 reviews)

    $$$$

    My husband an I went in person to shop for an upgrade of my wedding set. Denney did work for us…read moreover 15 years ago and the experience we had THEN was amazing. This time, a frumpy old woman "helped us" out the door. Literally. She was SUPER negative, using phrases like "We won't have anything you'll like" and "We keep all of our diamonds locked up in the back so nobody steals them" as if we were there to steal from them. We had cash in hand and she wouldn't even take the time or energy to show us anything, as if we were trash and wasting her time. I won't EVER go back to Denney. Their customer service was horrible and I've been told that the woman we were dealing with was the owner. Sad, sad, sad. Do better, Denney.

    I ignored the bad ratings and trusted the good ones when I decided to go to Denney Jewelers to get…read moremy ring soldered and resized. That was a mistake that you shouldn't make. At first, I was immensely pleased! They gave me a fair price and even got me my ring way faster than they initially quoted me. But then about a month later, my ring cracked all the way through where they cut it to resize it. I brought it back in and they repaired it for free. But then again in December (another 1 month out from repair) the same thing happened again! They repaired it for free once again. But I'm really not sure why it was not repaired fully last time. Not to even mention the rudeness of a couple of the staff members and the lack of knowledge about jewelry the others have. The woman who helped me the second time complimented me on my gem, "I love the sapphire" The gem is blue sandstone. Would not expect her to know that it was sandstone but that it ISN'T sapphire. I'm putting that one on poor training and management. Overall, my experience has been less than ideal and if my ring breaks again, I'll probably just have to shell out money to a competent jeweler. Please use that wisdom for your own jewelry.

    Jones Jewelers - watches - Updated June 2026

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