I came here seeking treatment for acne and purchased multiple services, including facial treatments…read moreand CO2 laser sessions. Unfortunately, I did not see improvement in my skin. During this time, I also consulted with a dermatologist and began a prescribed treatment plan. Based on medical guidance, I was advised to pause additional facial and laser procedures. Because of this, I was unable to use some of the treatments I had already purchased. I reached out to the clinic to ask about options for unused services, but was informed that refunds are not provided. I was told they would follow up, but I did not receive further communication. This experience was disappointing, as I was hoping for more flexibility given the circumstances. I recommend clarifying policies in advance before purchasing treatment packages.

Co2 Laser. The whole staff is amazing and procedure was pain free. I was nervous at first but all…read morethe beautiful ladies make you feel so special and comfortable. Thank you ladies!

Had a wonderful, relaxing, refreshing facial with Jessica. She was considerate of my needs and…read moreskin concerns. Can't wait to go back for additional sessions.

Amber is the absolute best. I drive all the way from Utica, MI to see Amber for brow waxing. She is…read morethe only person who's ever waxed my brows to look identical and the shape I want them. Recently, I received my first facial by Amber and it was a phenomenal experience. I look forward to getting more facial's in the future.

This is the best place to go for BioTe pellets. They are informative and take time answering g all…read moreyour questions. Dr. Evangelista is the best! I have referred family and friends and they all love him. I have been a client since 2018.

I've been coming here for years now, and so happy for it. They have the best staff and amazing…read moreservices. The spa is clean and bright, and the services are always evolving. They truly keep adding the latest and greatest treatments. They listen to my concerns and help find the right solution while taking a holistic view of you as an entire person. He talks to you about the root cause of your issues and considers all aspects of your health. What is especially special about Dr.Evangelista is that he has the eye of an artistic genius and is able to work his magic in a way that no one else is able to. I've tried so many things over the years and always have been happy. He's done an amazing job for me. If you're not sure and this is new to you, they do run a lot of promotions and specials - keep an eye out for them or just call and inquire. I can't say enough positive things about Dr. Evangelista and his team. They have truly helped me look and feel Ajeless even as I gotten older. 1000% recommend!

5+ stars I…read moreabsolutely love Milan Laser Hair Removal in Novi! I started coming here after moving back to Michigan from Arizona, and the experience has been nothing short of amazing. I currently get treatments on my face and chest, and every visit is a pleasure. The atmosphere is calm, inviting, and relaxing from the moment you walk through the door. The nurses are incredibly knowledgeable, professional, and always willing to answer questions and explain the process. What I appreciate most is how welcoming everyone is. The ladies truly know how to make their clients feel special--they always make me feel like a beauty queen! Their warmth, hospitality, and genuine care create an experience that goes far beyond laser hair removal. If you're considering laser hair removal, I highly recommend Milan in Novi. The staff, service, and overall experience are outstanding!

Everyone here is so kind and helpful! Everything is sterile and professional. Love the results!…read moreWorth every penny!!!

I got the Diamond Glow Facial and laser hair removal. My face is glowing and I have never been able…read moreto get rid of the blackheads and texture on my nose and forehead but this did it-- my face looks like a dolls!! Bella was also so sweet. I visiting based on a recommendation and I plan to get the treatment consistently. Highly recommend. The laser hair removal treatment was fast, thorough, and easy, and the ladies working made me feel comfortable. The office was cute and I fell in love with Tucker. I will be back every time I can for more treatments!!

Kim is an amazing skin care and hair removal professional. I have been going to Kim for over 20…read moreyears. Her professionalism and working ethics puts me at ease. She knows what's best for skin regime and will work with you to develop a plan that meet your skin needs. In addition, she knows the latest techiques to keep permanent hair removal away. She keeps up with the latest trends and spaces out your appointments that work well for your budget. I would not go to anyone but KIm when it comes to skin and hair needs. I have outmost respect for her guidance and expertise as she has educated me on how to take care of my skin and hair removal needs.

I purchased a groupon for 6 laser hair removal treatments for a large area. According to the…read moregroupon "full legs" are listed as a large area. However, upon calling to schedule my appointment I was informed politely by Kelly that the groupon is only for upper or lower legs (despite groupon listing it as a medium area) and that should I want my full legs done I would need to pay a $100 upgrade fee. She stated that it was a mistake on groupons part. I have gone back onto groupon and THE SAME EXACT GROUPON is still being listed showing "full legs" as a large area. Therefore, I highly doubt that it is a mistake on groupons part. Anyway, I scheduled an appointment and it was canceled several times. Very displeased. Tried to get a refund through Groupon but she had redeemed it despite me NEVER HAVING BEEN THERE! That is unacceptable and wrong. ADDENDUM: Kelly, this was a review I had created waaay back when I lived in Michigan but I never posted. Today I went through all my unposted reviews and posted them. THIS IS NOT FALSE WHATSOEVER. I very specifically recall all the details and everything I have written is 100% accurate and true. Unfortunately. And as you can see you did redeem my Groupon though I never saw you for treatment.

Kelly is a not professional in the way she manages her clients. While she is personable at times…read moreduring service, the way she speaks to her clients is with a superior attitude. It is not client focused care. Her services were never worth the drive to Plymouth, but I kept with it due to the package I had. Also texting appointment needs and scheduling is not professional in any way. It shows the caliber of her character, the lack of focus on client centered care and her attitude. As if the client must show her superior respect rather than a mutual partnership and care. Shotty, unprofessional and low scale environment and care. I would go elsewhere and I do. And the last time I visited her she asked me to review her because she had received poor reviews( wonder why) Well, here's your review!

Love love love this place! One stop shop for all your beauty needs. Tanning, teeth whitening,…read morefacials, Botox, fillers and laser hair removal! You name it, they got it! The staff are so sweet and the owner Chantal is so nice! I've gotten a few Hydrafacial's by Laraine and she's just amazing. She took the time to inform me on what I needed to improve in my skin care & what products would work best for my skin type. I leave glowing every time! I've also had laser hair removal here & saw results in just one time! I definitely recommend this place for facials to everyone I know!

Kind professional staff.. the waxing service was swift and thorough. The cost was in alignment with…read moreother salons. I highly recommend this business.

I am extremely pleased with Orchid Laser. Everyone is prompt and professional. The place is very…read moreclean. Prices are reasonable.

Bought a Groupon for this place for an eyebrows wax plus upper lip. Their normal price is $20 and I…read morethink I paid $7.50, which was a great deal. Nawal is the only one that does eyebrow waxing apparently. I originally had a 2:45pm appointment today but they called to see if they could move it, since she had to leave early. So we changed it to 2pm. They have a nice set-up and they're located in the Kroger plaza. It's like a 5-minute drive from my parents' house, which is why I bought the Groupon. She did a good job on my eyebrows and my upper lip looks good too, only thing I wasn't really pleased with is that she said I "need" an upper lip waxing (which is true, but geez, lol!). I'd maybe come back when in the area.

Love this place great ownership clean neat. Great eyebrow services…read more Would recommend for anybody. I got a facial too.

I've never had a facial before so I didn't know what to expect! Muna was amazing and really took…read moreher time. You have to remove all jewelry because your neck, arms, and hands will be massaged. She used Dermalogica products. Throughout the entire experience, there is relaxing spa music played and the lights are off. There is also a steamer blowing in your face (but it didn't get to the point where it was uncomfortable or annoying). Throughout the facial, she would wrap my face in a hot towel then leave and come back and/or massage the neck, arms, and hands. I had such a relaxing and soothing experience.

I got an appointment for 2PM today…read more Freda greeted me and brought me to the warmly lit room for the facial. Made sure I had no questions before the facial. My face feels fresh and so clean after an amazing facial massage, hydrofacial cleanse, red light therapy and lymphatic drain today. Freda is a wonderful, so friendly, warm and a knowledgeable aesthetician. She takes the time to make sure she knows your skin history, your routine, your concerns and expectations for your appointment. She is so right that your skin says a lot about how healthy you are or aren't.

I was a walk-in today and the lady at the front desk was super helpful she was able to get me in…read morefor an eyebrow wax and it was the best service I've had by far. I told her I have been trying to find someone that can do my brows right and this spot right here is the best. She asked me my skin history, skin care etc. before she started to make sure to use the right wax. She was able to get my eyebrows so even and nice I was so happy and very impressed. Everyone from the cashier to the eyebrow tech were very nice and caring. It was very relaxing in there and not very loud despite there was other people having their hair done. It was overall super nice vibe and great service.