Love this place great ownership clean neat. Great eyebrow services…read more Would recommend for anybody. I got a facial too.

I've never had a facial before so I didn't know what to expect! Muna was amazing and really took…read moreher time. You have to remove all jewelry because your neck, arms, and hands will be massaged. She used Dermalogica products. Throughout the entire experience, there is relaxing spa music played and the lights are off. There is also a steamer blowing in your face (but it didn't get to the point where it was uncomfortable or annoying). Throughout the facial, she would wrap my face in a hot towel then leave and come back and/or massage the neck, arms, and hands. I had such a relaxing and soothing experience.

I came to Allure for Botox and filler, and I had an amazing experience from start to finish. Keesha…read morewas incredibly informative, taking the time to explain everything and introduce me to their membership package--which is an incredible value for everything that's included. As an added bonus, I received four free products just for signing up! When Hazel came in to do my filler, she was fast, efficient, and made the entire process as comfortable as possible. As anyone who has had filler knows, it's not always the most pleasant experience, but Hazel's skill and professionalism made a huge difference. I later returned for a laser treatment to address facial scarring, and Keesha performed the procedure flawlessly. She made me feel comfortable throughout the treatment and did an amazing job. I highly recommend Allure to anyone considering aesthetic treatments. Both Keesha and Hazel are knowledgeable, professional, and genuinely care about their clients. I will absolutely be returning and would specifically request either of these wonderful ladies!

BEWARE-- They over billed and did not give us credit for one…read moreof our automated payments. I have called seven times and they can't even be bothered to get back with me. Even the supervisor over in India can't remember to send me detailed billing that I requested several times. They currently owe us almost $60.00 and its been months. They're obviously just keeping our money.

Had a wonderful, relaxing, refreshing facial with Jessica. She was considerate of my needs and…read moreskin concerns. Can't wait to go back for additional sessions.

Amber is the absolute best. I drive all the way from Utica, MI to see Amber for brow waxing. She is…read morethe only person who's ever waxed my brows to look identical and the shape I want them. Recently, I received my first facial by Amber and it was a phenomenal experience. I look forward to getting more facial's in the future.

5+ stars I…read moreabsolutely love Milan Laser Hair Removal in Novi! I started coming here after moving back to Michigan from Arizona, and the experience has been nothing short of amazing. I currently get treatments on my face and chest, and every visit is a pleasure. The atmosphere is calm, inviting, and relaxing from the moment you walk through the door. The nurses are incredibly knowledgeable, professional, and always willing to answer questions and explain the process. What I appreciate most is how welcoming everyone is. The ladies truly know how to make their clients feel special--they always make me feel like a beauty queen! Their warmth, hospitality, and genuine care create an experience that goes far beyond laser hair removal. If you're considering laser hair removal, I highly recommend Milan in Novi. The staff, service, and overall experience are outstanding!

Everyone here is so kind and helpful! Everything is sterile and professional. Love the results!…read moreWorth every penny!!!

Co2 Laser. The whole staff is amazing and procedure was pain free. I was nervous at first but all…read morethe beautiful ladies make you feel so special and comfortable. Thank you ladies!

I came here seeking treatment for acne and purchased multiple services, including facial treatments…read moreand CO2 laser sessions. Unfortunately, I did not see improvement in my skin. During this time, I also consulted with a dermatologist and began a prescribed treatment plan. Based on medical guidance, I was advised to pause additional facial and laser procedures. Because of this, I was unable to use some of the treatments I had already purchased. I reached out to the clinic to ask about options for unused services, but was informed that refunds are not provided. I was told they would follow up, but I did not receive further communication. This experience was disappointing, as I was hoping for more flexibility given the circumstances. I recommend clarifying policies in advance before purchasing treatment packages.

I was a little leery to make an appointment at this branch after reading the reviews. But they were…read morenot from recent visits. I am a client at two other locations and couldn't be happier. Very busy offices and amazing staff. This office was not busy, however the staff was so pleasant and the Dr Ret and his assistant, Lana, couldn't have been greater. The staff was so welcoming also. I'm so glad I took a chance. Thank you Pinnacle-Livonia.

Made an appointment to get a mole removed, had my consultation where Dr Mulvaney saw my mole,…read moremeasured it, and gave the procedure code to the nurse. I was billed 114$ for this appointment (my insurance covered 242, total cost 357$). I made the appointment to have the procedure, and called a few days later to get an estimate on the cost. I was not able to get a hold of anyone and was sent around to every department, I was told the front desk of the office was behind on calls but they were escalating the issue. 2 weeks after my initial call I got my first response from Tayna where I was told they could not estimate the cost of the appointment because they didn't know how much my insurance would cover. This then started a three week long back and forth because Tayna doesn't have an open line and every call goes to voicemail, and she only works 2 or 3 days a week. I then request a quote for the removal if I pay out of pocket, so I would at least know the maximum I would be paying. I tell them that I understand that there might be additional charges based on what happens during the operation. She still refuses to give me a quote because it depends on the place and size of the mole. Mind you, they charged 350$ for a consultation that they used to book the procedure, but apparently have no ability to then use that information to inform the patient. After that I finally called and canceled my appointment, I'll go somewhere else. It is unacceptable to not be able to quote clients for services, or even give them an estimate (and they should also be able to quote you for insurance if it's in network as well honestly). Would not recommend this office for anyone who wants transparent pricing or good communication.

I purchased a groupon for 6 laser hair removal treatments for a large area. According to the…read moregroupon "full legs" are listed as a large area. However, upon calling to schedule my appointment I was informed politely by Kelly that the groupon is only for upper or lower legs (despite groupon listing it as a medium area) and that should I want my full legs done I would need to pay a $100 upgrade fee. She stated that it was a mistake on groupons part. I have gone back onto groupon and THE SAME EXACT GROUPON is still being listed showing "full legs" as a large area. Therefore, I highly doubt that it is a mistake on groupons part. Anyway, I scheduled an appointment and it was canceled several times. Very displeased. Tried to get a refund through Groupon but she had redeemed it despite me NEVER HAVING BEEN THERE! That is unacceptable and wrong. ADDENDUM: Kelly, this was a review I had created waaay back when I lived in Michigan but I never posted. Today I went through all my unposted reviews and posted them. THIS IS NOT FALSE WHATSOEVER. I very specifically recall all the details and everything I have written is 100% accurate and true. Unfortunately. And as you can see you did redeem my Groupon though I never saw you for treatment.

Kelly is a not professional in the way she manages her clients. While she is personable at times…read moreduring service, the way she speaks to her clients is with a superior attitude. It is not client focused care. Her services were never worth the drive to Plymouth, but I kept with it due to the package I had. Also texting appointment needs and scheduling is not professional in any way. It shows the caliber of her character, the lack of focus on client centered care and her attitude. As if the client must show her superior respect rather than a mutual partnership and care. Shotty, unprofessional and low scale environment and care. I would go elsewhere and I do. And the last time I visited her she asked me to review her because she had received poor reviews( wonder why) Well, here's your review!

I absolutely love coming here! Lindsey and Maria are both so kind and so amazing at what they do!…read moreIt is such a good and clean environment. They always make me feel so well taken care of! If you need ANY hair removal done I recommend coming here !

DO NOT GO HERE!! I visited this place for the first time two…read moreweeks ago, and it will also be my last. The experience was disappointing from start to finish, and I regret not leaving after the consultation, which was basically just a price estimate with no clear explanation. Roda was unprofessional and unclear throughout the process. She didn't even tell me how many units of Dysport she was injecting into my forehead--just quoted me $300 and did only three pokes. I thought it was odd but went ahead with it. Today, I went back for my "two-week follow-up," hoping to address my concerns about the results. I told her I wasn't happy, but instead of offering a solution, she said, "I think it's good, you don't need any more." Her response was dismissive--especially when I explained that I wanted less movement and fewer lines. It felt like she didn't care what I wanted because, apparently, she's happy with the results, so that's all that matters, right? My face, my unhappiness, but as long as she's happy, everything's fine. Even worse, during my original appointment, Roda assured me that if I wasn't satisfied with the results after two weeks, I could come back for adjustments. Today, she completely ignored that promise. The office staff wasn't much help either. When I called to inquire about my appointment, they were clueless. Please, do your research before choosing where to go for any treatments. Trusting your face to someone who doesn't listen to your concerns is a huge risk. This place did not meet the standard of care I was expecting.

This is the best place to go for BioTe pellets. They are informative and take time answering g all…read moreyour questions. Dr. Evangelista is the best! I have referred family and friends and they all love him. I have been a client since 2018.

I've been coming here for years now, and so happy for it. They have the best staff and amazing…read moreservices. The spa is clean and bright, and the services are always evolving. They truly keep adding the latest and greatest treatments. They listen to my concerns and help find the right solution while taking a holistic view of you as an entire person. He talks to you about the root cause of your issues and considers all aspects of your health. What is especially special about Dr.Evangelista is that he has the eye of an artistic genius and is able to work his magic in a way that no one else is able to. I've tried so many things over the years and always have been happy. He's done an amazing job for me. If you're not sure and this is new to you, they do run a lot of promotions and specials - keep an eye out for them or just call and inquire. I can't say enough positive things about Dr. Evangelista and his team. They have truly helped me look and feel Ajeless even as I gotten older. 1000% recommend!

First time here and loved it! Very beautiful and spacious location. They do many amazing…read moretreatments. Ardis was so knowledgeable and did an excellent assessment with recommendations for future treatments. Really knows what she is doing and her skin was amazing!! Sophie, the aesthetician was as nice and kind as she could be. I will be returning!!

I have gone to Ardis for years. Every time I leave, I feel so refreshed. Ardis is truly a master of…read moreher craft. The spa is so clean and aesthetically pleasing. You instantly feel a level of luxury the moment you walk in. The entire staff is so timely and attentive. I will not let any other spa or person besides Ardis touch me when it comes to my face. She is a godsend! She is always going to conferences and learning the latest techniques. She is the one to go to!