Oh my gosh, I don't even know where to start!! We came in with my daughter and her getting a full…read morehead of highlights. Which was an argument within itself. I'm the parent you listen to what I say not a child. She had the toner put on after her hair was orange, which took her hair color back to a dark color. I mean, I'm sure it'll fade in time.. probably back to orange. They put a brand new girl on my daughter's hair did not know what she was doing. She did to an extent but not fully. My daughter ended up, leaving with What had to have been the toner all over the back of her sweater And her hair looking like poopie. I did say something and I was supposed to get a call back the next day. I have not as of yet and while we were there, two people came in with messed up haircuts. lol sorry not sorry. Her hair should be fixed. And like I told the girl she should have a more expensive hair straightener to straighten the hair. Not a crappy one from Walmart as this is supposed to be a high class full salon. These pictures are walking out of the salon. I'd be embarrassed!!! The woman is bashing me below, but she didn't hear everything. She wasn't in our conversation and pictures show all I mean look at it. Look at the hair!!! That is awful!!!

My face was burned during a treatment. Brought to the persons attention was down and played as…read morenormal..

First time here and the main girl in the shop is incredible (I'm horrible with names) lol ! She…read moreknows her stuff, inside and out about piercings and explained everything. Super inexpensive too! Got 6 piercings swapped and replaced for less than $60. Excellent quality jewelry as well. The entire shop was super friendly, clean and made you feel really welcomed. Also CANDY EVERYWHERE!!!! If you love sweets like I do you'll be so excited lol but overall I won't go anywhere else, I trust this place whole heartedly! Also right next door is really good Chinese food so get a tattoo and get some food! It's a win win! They also do tattoos! I'll be going back for mine! AWESOME!

Can't thank owner/operator Sara D. enough for her expertise and professionalism in providing hair…read moreand makeup for my daughter's bridal party. Sara's time and direction in a pre-wedding consult with my daughter and her ability to travel to the hotel on wedding day to provide hair and makeup services was key in keeping the bride calm and confident! The entire bridal party looked absolutely beautiful. I would highly recommend Sara and her team!

I got my helix pierced by Autumn and it was by far my best piercing experience. The shop is…read moreadorable. Clean, welcoming, all great vibes and she was so sweet! I will 100% be back!

I wish I could get over being such a nice person. But the experience me and my friend had was Oki…read more Other then the fact that the girl who Pierced my lips didn't make sure to make them match at all. I get I get what I get for the price. But when you have people who look like their gonna pass out WHILE their about to poke a hole in your face. Clearly had a uncomfortable feeling and wanted to flee out of that seat so fast. I wanted to give a benefit of doubt to the chick. But my lip is now not swollen. And it's not even at all. Trusting them to use extra measures like most if been too to make it even. Not eye ball it at all and while doing so, hovering and swaying like you're on something is crazy that shes even a piercer there. If you want uneven ass things done. Or to feel uncomfortable while you're waiting 10 mins sitting there as they look like their gonna pass out on you. This is the place. I wish I went with my gut feeling and not even let her do my lip at all. But we live and we learn huh. This place was under another name I heard and they had to shut down. And now their this. I don't recommend this even for my daughter to get a ear piercing. I now understand why my friends told me not to go there..​​​

Alex the hair stylist is amazing. 10/10! She is very…read moreeducated on hair and is very personable. She specializes in curly hair and is able to do just about anything you ask her to do. You will be happy coming to Prima Capelli Salon.

https://www.facebook.com/share/19DFpKqF5e/?mibextid=wwXIfr…read more I'm posting the inspiration picture alongside the actual result so everyone can judge for themselves. My daughter found a picture of exactly how she wanted her hair to look. Before the appointment, the stylist looked at the photo and told us she could achieve it. We were quoted $210-$260, which I thought was expensive, but it was my daughter's money, and she agreed to pay it because she expected to receive what she asked for. My daughter's natural hair color is a light auburn, and she specifically told the stylist that she hated that color and wanted something completely different. She wanted cool-toned, dimensional highlights like the inspiration photo. Instead, she walked out with hair that looks very similar to the natural color she specifically said she couldn't stand. I want to make it clear that this isn't about saying her hair is ugly. My daughter is beautiful no matter what. The issue is that it isn't what she asked or paid for. During the appointment, my daughter told the stylist she didn't like the direction it was going. I also asked the stylist to stop putting more color and product in her hair, but she continued anyway. To make matters worse, we paid a $75 deposit before the appointment. That deposit was supposed to be deducted from the final bill, but it wasn't. Instead, we paid $237 at the salon, and now they're trying to claim the service should have been $310 by adding the $75 deposit on top of the $237 already paid. That's not how deposits work. A deposit is supposed to be credited toward the final cost, not added to it after you've already paid. This isn't about trying to get something for free. We were fully prepared to pay the agreed price for the service my daughter requested. It's about paying hundreds of dollars for a result that doesn't resemble the inspiration photo, having our concerns ignored during the appointment, and then being charged in a way that doesn't match what we were quoted. I'll let the photos speak for themselves. You can compare the inspiration photo to the final result and decide whether they match.

It was so nice to have someone speak English i had Olivia and she was really good at painting my…read morenails and did not rush Like other nail salons and it affordable I'm going back there again

This is a great hair salon!Everyone is friendly and make your feel comfortable. Thanks Sarah I love…read moremy hair!

Lexi is the BEST hairdresser! She always makes me feel beautiful and gives me exactly what I want…read more She gave me the best blonde color I have ever had on my previously long hair and also gave me the total opposite and nailed it (short pixie cut!).

Gene Seezox is a wonderful person. He's very personable with all his customers. He talks about his…read morebeautiful wife and family. I feel blessed to be there. My experience has been wonderful. Other places have burnt my hair. It's been a pleasure being a custmer. I have a very very busy life. He always does his best to get me in. He takes his time on his customers to provide the best results possible. He does not take short cuts. My daughter is special needs. She is treated like family. My hair feels great again !!!!! His products have made my hair feel healthier and fuller. He uses quality products. You won't get cheap stuff here to cut cost. He uses only the best. He is the type of person. He wouldn't use a product on you if he wouldn't use it on himself or family. The girls who work for him are sweethearts. I'm very happy with my experience. If I could give more stars I would. God Bless them!

Cindy is the best colorist in town! A very pampered experience in a charming atmosphere. She…read moreconsults with you on both the look you want and what your habits are. I personally like to wash-and-go so she doesn't give me a high maintenance hair style - yet it still looks great. Many thanks Cindy!

Went there for a cut & style. The stylist, RandiLynn, was very enthusiastic but I wasn't too…read morepleased with the finished cut. My layers were visibly uneven - off by a couple of inches! - and my bangs were also crooked. I expected more, especially for a salon whose prices are among the highest in New Castle.