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Luxjure Designs

5.0 (1 review)
Closed • 10:00 am - 5:00 pm

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Services - Luxjure Designs

Event planning

Wedding planning

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7 years ago

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Saxon Manor Weddings - Garden Room

Saxon Manor Weddings

(22 reviews)

I am the mother of the bride. My daughter had her wedding at Saxon Manor in December 2025, and I am…read morewriting this review because what happened to our family needs to be known. The catering failures on her wedding day were numerous and inexcusable. We had carefully selected a menu after going through TWO tastings, the first of which was so unsatisfactory that we actually asked to bring in our own caterer. We were persuaded to give them a second chance after being told a new chef had been hired. We went back, had a second tasting, and selected our menu: chicken skewers and a dip and cheese platter for appetizers, and for dinner, caesar salad, plain rice pilaf, steak bites, au gratin potatoes, and salmon. Here is what was actually served at my daughter's wedding: * Instead of salmon, they served chicken. * Instead of au gratin potatoes, they served green beans and zucchini, something no one wanted or enjoyed. * Instead of plain rice pilaf, it came out with cranberries in it. * They ran out of chicken skewers during the appetizer hour. Many of our guests did not get any. That is three wrong dinner items and a shortage on the appetizers, on my daughter's wedding day. The manager on site (Nick) acknowledged the mistakes and apologized, and told us the owner would call to make it right. When the owner called me, I was shocked by his behavior. He tried to justify serving green beans by saying they had received a large shipment and had extras lying around, as if my daughter's wedding was a place to use up surplus produce. He claimed he personally witnessed plenty of skewers and suggested our guests may have been overeating. He made an insinuation that my daughter was somehow at fault by saying "I don't want to say your daughter was at fault, but." He stopped there and gave no reason whatsoever how or why the bride would be at fault here (because there is none). When I asked him what do you mean my daughter is at fault, he changed the subject. And when I calmly said this appeared to be a breach of contract, he became loud, aggressive, and belligerent, repeatedly yelling "you played me." I was so uncomfortable with his conduct that I ended the call and told him all future communication must be in writing or with a male (attorney) family member. I then sent a detailed email to the owner and the venue documenting everything and asking for appropriate compensation. They never replied. Not once. Months went by in complete silence. It was only after my daughter filed a BBB complaint and posted a review that they acknowledged any of this, and even then, their response only mentioned one of the four problems and offered no compensation whatsoever. If you are considering Saxon Manor for your wedding or any event, please think carefully. When things go wrong, and they may, this is how they handle it.

The BoHo venue at Saxon Manor is beautiful, but my son and fiancé were disappointed by several…read moreimportant details and limitations that were not disclosed before booking. They later learned the BoHo package operates very differently from the Barn and Garden weddings, including a different vendor list and additional restrictions that were never clearly explained upfront. Throughout the planning process, it felt as though the Barn and Garden weddings were the priority, while BoHo couples were given less flexibility and importance despite paying significant deposits and costs. The bridal suite information stated it was available beginning at 9 AM on the wedding day. However, after booking, we were informed that practical getting-ready access would only be for approximately two hours before the ceremony. It also was not disclosed that the bride and guests would need to walk through the reception area in order to access the ceremony aisle and seating area. Before booking, we were told there was a larger gate entrance that could be used, but after booking we were informed that was not an option. This took away from the private and traditional ceremony entrance experience we believed we were reserving. They were also asked to select dishes and glassware during planning, only to later be told those selections were not guaranteed if needed for the larger Barn or Garden weddings. Additional décor restrictions were also disclosed after booking, including that candles could only be used if rented directly through the venue, and we were not permitted to modify the sweetheart table setup. Unfortunately, despite these concerns and the lack of upfront transparency regarding several operational details, Saxon Manor is still keeping our $1,600 deposit. Transparency matters when couples are making major financial decisions, and we wish these details had been clearly disclosed before signing and paying a deposit.

A Special Occasion

A Special Occasion

(1 review)

Connie & her staff handled my wedding this past summer & they did an AMAZING job! I would highly…read morerecommend her. They were there on time to set up. Everything looked just the way I had envisioned it & how Connie & I had talked about. She was really able to take my vision & make it reality. She had done many weddings at the location of my wedding before but many of my guests who had attended there said they had never seen the hall look so stunning as it did that night. She also did the outside for the actual ceremony, which was just as stunning. The communication with Connie was very comforting to know that on such a big day she was taking care of some of the most important details. She was always quick to return my calls or email. She had the BEST pricing around & she would be the exception on the old phrase, " You get what you pay for" with A Special Occasion you get a WHOLE LOT MORE. Her staff even helped break down things later in the evening that they didn't have to clean up so we could focus more time with our guests. She has great working relationships with many of the hall rentals, she worked VERY well with our caterer in coordinating times so that I didn't have to. She is an A+ class professional but she makes it seem like you're just an old friend that she is there to help. You won't go wrong choosing her & her team.

From the owner: Established in 1988, A Special Occasion LLC is a party equipment rental service working throughout…read moreBrooksville, Florida and the surrounding area. Our skilled professionals can help you plan your next event, making it gorgeous, memorable, and fun. We specialize in weddings, receptions, theme parties, celebrations, birthdays, and more. Our inventory includes rentals and purchases for everything you need for your special day, including arches, tents, tables, chairs, invitations, flowers, guest books, balloons, games, catering, and everything in between. Give us a call today to book an appointment!

Luxjure Designs - wedding_planning - Updated June 2026

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