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    Luxury Enterprises

    2.0 (1 review)
    Closed 8:00 am - 5:00 pm

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    Services - Luxury Enterprises

    Construction or installation

    Disease management - shrubs

    Earthmoving or regrading

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    2 years ago

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    Seattle Landscape Designs

    Seattle Landscape Designs

    (12 reviews)

    The gentleman was very nice and listened actively. I was referred to him by a friend, and he came…read moreto my home twice to discuss my project. However, despite several follow-ups from my side from past 3-4 months, I never received a quote/proposal, or any suggestions from him. While I appreciate his friendly nature and the time he spent visiting my home, I ultimately felt that my project was not being prioritized or ignored.. The lack of follow-up and communication was disappointing and resulted in several months of wasted time for both of us.

    Had a terrible experience with this Pro. (Unfortunately looks like others had the same experience!)…read moreSigned the paperwork for an irrigation project, but was left hanging on several occasions. They fired the guy who gave me the quote -- but gave no communication until I reached out. They promised to send me a revised proposal plus instructions for a deposit -- never sent it, despite me asking multiple times. Canceled our Team's meeting 10 minutes before the call. Rescheduled, but did not show up to the new date, nor respond to my email asking for clarification. Just left me hanging. He clearly decided he did not want to do my irrigation project, but instead of communicating, he strung me along and made promises he never intended to keep. To completely ghost me and not even respond after agreeing to do the project is some of the most unprofessional behavior I've ever encountered. If he doesn't want to do my project, fine. Just be a decent human and tell me. Now I am several weeks behind on my project. Please save yourself weeks of headache and choose a different company!

    SYNLawn Vancouver Island

    SYNLawn Vancouver Island

    (2 reviews)

    Right from the start there were issues acquiring the putting surface for my sports surface. Product…read morehad to be returned twice due to poor quality control, this was not the local distributors fault but that of the factory. However, once it arrived, the lack of understanding with regards to how to grade the subservice base was bad as the "install team lead" had no idea about allowing for settling of the base. Supervision and leadership was severely lacking. The company promised follow up and fall/spring maintenance which has never occurred and no contact with the Owner/manager of local company has been non-existent. I had asked for assistance with levelling of the base as certain areas had settled. The owner said they would be able to do the work in April, 2026, and have yet to hear a word from him. No surface maintenance, no call-back, not a single word. I have been forced to look for someone else to help me with establishing a smooth playing surface of which I paid over 25,000.00 for with promises that have NEVER been fulfilled. I always want to support local companies but have continued to be bitten in the ass by lack of professionalism and integrity. This whole experience with SYNLawn has forced me to never recommend this company for "Intricate, precise" work that is needed with certain projects. If all you want is an artificial lawn and don't mind substandard work (in and out and on to the next job) then you can have them but don't expect true professional craftsmanship with an eye for detail. SO DISAPPOINTED!!

    Highly recommend. Our front yard never looked better. Great product, knowledgeable, friendly,…read morepolite crew who treated our home and property with respect. These guys know their stuff. We get lots of compliments from neighbours, family and friends. We had other comparable quotes but we liked the good communication, time spent explaining the product and installation (with samples) and the feeling we both had the same envision and goals for the project. We listened to their suggestions but our concerns, questions were also heard and addressed. We made the right decision with Synlawn. Thanks guys!

    Luxury Enterprises - landscaping - Updated August 2026

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