THE DREAM TEAM! My…read morehusband and I met Toy Eng at an open house along with a real estate agent Michele Devitto who we would end up selecting to help us in our search for a home. During the open house we mentioned to Toy that we were just looking at the moment to get a feel for what's out on the market. Usually, when we mention that "we are just looking" to any agent or mortgage broker they tend to not want to help us further. Toy was the complete opposite and was eager to give us advice about the process of purchasing a home (coop or house) when ever we were ready. She gave us the time of day and because of that we selected her as our Mortgage broker when the time came. About 6 months passed and we decided to contact Toy. She took the time to meet with us in private. She explained every detail (step by step) pertaining to the purchase of a house or Coop. We left that meeting feeling extremely confident that Toy was the right person to help us moving forward. About 2 months later we found the perfect coop and decided to purchase even though we were aware of the lengthy process compared to purchasing a house. Toy assured us that she would guide us every step of the way. (Which she did, at all hours of the night) During this process Toy went above and beyond our expectations. She is very knowledgeable in dealing with different Coop boards and their requirements. She was able to secure us a mortgage quicker than we expected with a great rate. She walked us through every stage of the purchased and was there till the very end of the process. Toy was available whenever we needed her to answer any questions. She helped create a strong board package. And because of her knowledge and expertise we are now living in the home we selected. Throughout this process my husband and I could tell that Toy really enjoys her job and also enjoys helping people achieve their dream home. We are so overjoyed to have worked with her and look forward to working with her in the future. We recommend her to anyone who is looking to get the best mortgage and rate. Best decision we ever made! Best experience we've ever had with our long search for the perfect place!

My real estate agent recommended Loan Depot to me. What a gem this place is, especially the loan…read moreofficer we worked with, Rich DeSimone, even his partner, Lourdes Peña. From beginning to end, the process was smooth and he was ALWAYS available to answer questions or concerns, and explained everything thoroughly in terms that a regular person could understand. He never made me feel rushed, pressured or that he was bothered by my contacting him. If anyone ever asks me for a mortgage company recommendation, Rich DeSimone will be the name I give them. 20 star rating if it were possible. Thank you Richie!!!

Painfully difficult business to work with. Every interaction with this company is difficult. They…read morehave outdated methods, requiring everything to be an arduous process. I would highly recommend that if you can, you go someplace else. They messed up the closing several times. They have no modern technology for payments. If you have ANY other choice - take it. RUN....

If you're looking for a mortgage lender who actually cares, go with Bobby. He made my first…read morehome-buying experience seamless despite a very tough market. Bobby is attentive, always available, and incredibly thorough. He never missed a call or text and was always ready with a solution to get my offer noticed. He truly listened to my needs and helped me close on the perfect home. 10/10 recommendation

Bobby was recommended by my brother who closed on his home a few months ago. My experience with…read moreBobby far surpassed my expectations. First home purchases are perceived as stressful and complicated. Not in this case. Bobby and his team were along for the ride every step of the way, portraying professionalism, care and dedication. I look forward to working with Bobby on our next adventure. Thank you Bobby!!

Jorge is amazing. Very kind, reliable and we were always in communication. He's spent so much time…read morewith me and was available at all hours, even on the weekends. I always recommend him to everyone I know that is in the market of a mortgage or a refinance. Great person to work with!

From the owner: 24/7 Customer Service. As a Mortgage Broker I am always available to get my clients Pre-Approval…read morecertificates, run numbers with them or give them any information as to what they can expect throughout the purchase or refinance process. Please give me a call, text or send me an email so i can assist you.

Peter was incredible to work with throughout the shopping, and purchase process of our new home. We…read moreare first time home buyers, and we had LOTS of questions. Peter was able to answer most of them straight away, and offered easy to understand explanations. Anything he didn't know he found out and got back to us very quickly. We had a bigger bank trying to lure our business away, but despite lots of promises they couldn't come close to matching Peter's level of customer service.

Peter helped us with refinance of our primary residence. I had shopped around and was not able to…read morefind the kind of deal Peter got for us. He was patient through out the process and made sure everything went smooth. I've known Peter for 12 years. He has the best professional character you would look in someone handling your finances.

Dean Curtis is absolutely amazing !!! He is focused,…read moreprofessional and is able to complete things in a timely manner ! I would highly recommend .

Great rate. Great service…read more Dean Curtis and his team handled my original home mortgage and more recently, my refinance. Both experiences were handled in a professional and timely manner. All interactions were virtual up until the closing and they never missed a beat (or email). Highly recommend using Dean's team at loanDepot if you are in the market.