Painful. That sums up my nail salon appointment. I do…read morefill-ins with a new color every three weeks. My original plan was to go to the salon in Fayetteville because they did an AMAZING job last time. They were affordable (only $50) and I loved the cat's eye color. I felt like my hands were IN good hands. However, I saw a place in Oak Hill next to Big Lots and thought I would give them a try. At first, I thought it was new. Then, the guy told me they'd been open for ten years. My bad. I found a really pretty pink cat's eye that I liked. I didn't see prices listed, which wasn't a huge deal breaker. When he began drilling the old color off, it started hurting. I'm talking BURNING. The tool must have been faulty or old. It felt like my fingers were on fire. I gritted my teeth. I didn't want to make a scene or seem like a cry baby. When he started working on my cuticles, he drew blood multiple times. Even when he was done with the color and fill-in, I had to literally clean blood out of my nail bed. I snapped pictures but deleted them when I saw MORE blood on my fingers. He used that drill from hell repeatedly. It was so bad that at one point, I told myself that if I lived through childbirth, I can live through this. No joke. The heat that the drill was putting off was not normal... or he wasn't doing something right. Something was very wrong. The polish was sloppy. I had polish on my fingers and the sides of my hands. I had to scrape it off my skin and file down the sides of my nails more when I got back into my car. I didn't ask for magnetic flower designs on some of my nails, but he put them on my nails anyways. I'm not super upset with the flowers. However, you can't really see them with this particular color. Actually, the whole cat's eye isn't as intense as my old cat's eye color. It's a pretty pink, but it doesn't give me the WOW factor that the sample did when I selected it. The polish is messed up on my middle nail on the left hand and it has a bubble on my thumb nail on my right. My fingers are still sore. It's sad because I see getting my nails done as a therapeutic experience -- my time for relaxation. This experience was anything BUT that. Next time, I'll just go back to Fayetteville. Oh, and they were $65, not including tip.

Was having a day and stopped and was treated like the woman I am ! Thank you Lee for my nails !…read more I'll see you in 2 weeks !!!! I feel pretty !

Manicure done with gel polish on Tuesday and no tips were put on (my choice). Today is Friday. The…read morepolish has chipped. Do you think this is a good manicure?

Kelly DePriest has been doing my hair and eyebrows for a very long time. She is the best and never…read moredisappoints! She truly has a great staff, and I would 100% recommend coming here for excellent service!

Kim is fantastic- she is caring and takes her time. I have been to at least 10 nail salons all…read moreover, and her's by far has been my favorite. Will definitely be coming back :) She did an awesome nail fix for my big toes too- I had stubbed them and definitely needed help. She has great colors, a beautiful salon, and lots of customers I saw that knew her personally.

Passed by the building many times, but finally made my appointment today: not disappointed at all…read more Kim is one of the sweetest people you could ask to meet and is very attentive to how you like your service done (most people won't take my nails short enough for my pedicures, but she didn't disappoint). I'll be seeing her again soon!! Thanks for the excellent service!

It seems that the staff responsible for answering phone calls may benefit from additional training…read moreregarding the pricing of the services offered. During my calls, I received inconsistent information. For example, I was initially quoted $30 for a gel manicure, but when I called back, I was told the price was $55. I also had someone else call to ask about dip removal and a new dip set, and they were told the starting price was $55, depending on the nail shape. Consistent and accurate pricing is important for providing excellent customer service and avoiding confusion. I believe a staff meeting or additional training on service pricing and how to communicate it clearly to customers would greatly improve the customer experience.

Great service. Only drawback is: Expense!! $70 for…read morePedicure. Add hot rock massage $80. Basic manicure $45. Yes, I got gel which is an extra $10 each. $118 for Mani-Pedi!!! At that price , I will only get 2x yearly!! They didn't help with chair massage. I had to figure out myself.

Got my nails done at Bally Nail Salon at the Crossroads Mall. The new color is fuchsia touch! It…read morewas $50 for a fill-in. More than what the pricing sheet listed at $40. I tipped $10 because I thought the girl was nice. I usually get my nails done in Charleston. The thumb nail on my right hand is a bit off (has brush lines on it) and I had some pieces of acrylic hanging down that I had to get off myself when I left, so Ill probably just continue getting my nails done in Charleston. However, the color was pretty.

The male that did my pedicure did not do a decent Job ,I'm sure he is Not qualify to do pedicures…read moreat all , all he did was drill off the nail polish off then the older lady did the rest , I'm Not even sure if He has a license to do nails. And the Lady literally hurt me while she trimmed my nails , then she gaslighted me saying it was my fault !! I think they should put up their licenses up Where we could see them ! consumers beware !

I never make reviews but I have only been here twice and each time I have loved my nails! I love a…read moresimple design and they always turn out awesome. It's very clean and feels very chill! I couldn't find a photo of my previous nails which had blueberries on them but I swear I got them early June or so and they came off in August and I work A LOT so that was great!

Very clean salon, highly professional staff. Had a pedicure while in Blacksburg with Dustin, who…read morewas recommended to me by a friend who comes here regularly, and it was excellent. Tub liners for pedicures. I screwed up my big toe putting my flip flops on and Dustin touched it up for me. Will be back the next time I visit B'burg.

Everything about the shop is top notch. The salon is VERY clean, the tools sanitized, and my nails…read moreALWAYS look great. Having lived in bigger cities and having frequented nail salons for close to 40 years, I know a few things about a what a good set of nails looks and feels like. I am never disappointed, my nails are done exactly the way I want and as close to perfect as possible. I highly recommend (call for an appointment, they stay busy).

My favorite place for pedicures and nails. Sarah and her husband are friendly and it's always very…read moreclean and the tools they use have been sterilized or new.

I've been going here for 10 years. Always received the best service! The staff are always…read morepersonable and professional. Best nail salon in Southern WV.

The establishment was nice and clean. The staff was very friendly. It's a very busy place. I…read morereceived a deluxe pedicure. I was a little confused about pricing. On the sign and also on the booklet, the deluxe pedicure was listed as $50. However, I was charged $70 (before tip) That's a $20 difference. I was a little taken aback. Sometimes prices may fluctuate $5-$10, but I've never had a $20 difference. However, they were busy, so I went ahead and paid it without asking questions. She did a good job. The location is conveniently located beside Starbucks. That's always an extra bonus.