This is the worst place ever, they treat inmates as though they are not human, & they have no…read morecompassion. I have been calling there DAILY since July first for a doctor to see my son-in-law, it hasn't happened. I recorded all of my conversations & not once was I loud & frustrated. I am now frustrated, my next step, if this doesn't work, is to call channel 8 or 13 news, any local news station. I will call later today to complain. I still want a doctor to see him but that is no longer the issue. The issue is blatant lying & disregard for inmates. I had to give them 1 star to be able to post a review but they do not deserve a star.

Not the best in customer service, i felt like i was a criminal facing charges. And dont get me…read morestarted on their kitchen as a whole. Sucked. I kno panhandlers that eat bettr than this resort feeds us. And dont get me started on the security guards here. Hmph...... ud think they was really 12! Lol. Our living quarters were small n our rooms smaller real gloomy if u ask me. They could use a lil dose of sunshine in their life ‍

Thank you for all your assistance I live in las Vegas over 40 years now I have so.many nice and…read morehelpful stories especially with my car breaking down at nite and helping me in auto accident thanks again for all your assistance

I never do this. Especially when it comes to emergency responders. However, I believe this needs to…read morebe posted. My vehicle was stolen from my driveway on 6/21/26 at 6am. I call in this crime at 6:15am. The local police showed up at my home at 4:30pm. The officer who came out to take my statement was not concern with solving or recovering my vehicle. During this time the officer was taking my statement. My credit card started popping up on my phone informing me there was activity at the local McDonald's near my home. I inform the offices of the information I am receiving. He informs me that he is not there for recovery only to take the report. Three days later I still have had no follow up. It is sad days residents of Las Vegas. Those who swear to Protect and Serve our community is something we as Las Vegas residents are not receiving. Shame, Shame, Shame!! We deserve better.

I am SOOOOOOOOOOO thankful and grateful for those amazing women and men in blue!!!…read moreThey are willing to go above and beyond!!! After I was sharing my appreciation, In the words of one of the supervisors, "we are here to serve".

Horrible experience!!! They dont call numbers in order they are all over the place! We had #F123,…read morethe called F126, how does this work. Now I know how to count this is ridicul[us and people are left waiting indefinitely. They need to do much better!!!!

I wish I could do my police report online, but they made me come in because I had a video & photos…read moreyet they never asked for the videos and photos so I went in and waited an hour for my turn got to meet with someone filled out the paperwork and then told that somebody would get back with me within 14 days I appreciate Metro.

I first called to make sure I could file the report type needed at this location. The lady I spoke…read morewith was extremely helpful. I arrived and the gal at the front desk was absolutely amazing. She helped me get my report filed, gave me a copy for my records, and offered a lot of other helpful information to ensure my safety. This experience was not one I was looking forward to but the staff made the experience very approachable and comforting.

This police dept is a complete joke. I came in a few weeks to file a police report for identity…read moretheft. I was told I had to do this to put a 7 year fraud alert on my credit report. So the lady at the desk tells me I need to bring in proof. So a few weeks later after gathering all of the information, since this has been going on for several years I had to dig for a lot of the information. I then come back in today, after waiting 45 minutes they tell me they will call me after 1:00 which was another 15 minutes. So after 1:00 they finally call me just to tell me I have to go to the FBI. The lady was rude and did seem to care. Victim always suffers .

Someone broke my swimming pool pump to steal it, they must have been interrupted, so I went to…read moreHarmon where a police officer took my complaint, and filled out the insurance paper, a week later an officer called me to find out if everything was going well and if the insurance was taking care of me, I really appreciated, instead of criticizing the police, it would be good to support them, because with the difficulties they encounter from our days, I am 72 years old I have seen the evolution of violence, it is an increasingly dangerous job, imagine if they were not there it would be chaos and, we must thank them for their bravery. Claudie.

Such a horrible experience! The employees here have the absolute worst attitudes I even heard laugh…read moreabout the caller they had just gotten off the company phone with. So disheartening that a place that you are supposed to go to and feel heard and receive help. No wonder this city has just gone completely down hill.

Horrible !! I wish more people would write a review on how horrible the police department is with…read morenon emergency situations. The fact that the police could be at the scene preventing someone from taking actions into their own hands and it's simply overlooked because the emergency is "non emergency" is quite literally insane likwhy are my taxpaying dollars going to people and a organizations that doesn't even uphold their end of the deal. I can sympathize with people that take matters into their own heads. This all happened because policy says stores can't show merchants the video without a police report I wanted to file a report of theft/fraud only to be able to see the camera at the store the person used my card at and now I'm stuck because of all the misinformation over the phone with said police and still out of money and still can't see the cameras

I visited this location to file an identity theft police report for my uncle. I spent two weeks…read moregoing back and forth between the Chatsworth Police Department and the Vegas police department. It seems like neither one of the two offices wanted to file the report. Finally, after the Chatsworth Police Department rejected the online police report for jurisdiction reasons, the financial crimes Department in Las Vegas informed me that they could file a courtesy report and fax it to the Chatsworth division. My uncle and I arrived when they opened and there were already two couples ahead of us. The sign on the door indicated they opened at 8:00 am, but the online website indicated that they opened at 9:00. By 9:10 a.m. we were being helped. They had us go inside of the glass door to file the report with one of the women who appeared to be training the other young lady who was working the front window. It is a little frustrating to see three or four employees assisting one person instead of opening more windows, but oh well.

I walked out to my car the other day & I had no license plate! Someone stole it right off my car n…read moreleft two screws argh! I have never had that happen to me so I called a Vegas police officer I know & he said its actually somewhat common. I had to go to a police station w/all of my proof of car insurance and that the car is in fact mine etc. Then I spoke w someone and they said I had to go go a DMV wait over there and get an appointment etc. I guess I lucked out bc I waited in line for a bit w no appt and got a brand new license plate and was able to walk out w a new one. The lady was very helpful at the police dept so although it was a bad experience and it was a long day, it was a decent experience at the LVMP.

Dropped my wallet on the weekend which is airtagged and someone picked it up and turned it in to an…read moreofficer. Brings it here which is closed on weekends so I have no way of getting said wallet (completely fine). I go there on MONDAY ask if I can have it they ask for ID I give my social and then a new lady comes out and says "we can't have things lying around the office" and then told me that I'd have to pick it up from impound after Mon... after asking for my social and me literally knowing the location of my wallet is in the back of the building. Gives me a number that doesn't work and connects to nobody and completely gave zero help to an easy fix situation. Shits ridiculous UPDATE: Called back to the place on Tuesday cause the lady said they should pick it up Monday and just simply asked if they knew when they're actually going to get it. This time the same lady that said they can't leave stuff lying around told me she has zero clue when the people actually come to pick up stuff! Nice! Wouldn't care except I genuinely am losing money everyday cause I can't work without my license. Appreciate the hard work these people do of sitting, talking and doing nothing when they could walk to the back of the department and solve this in 10 seconds.

Very disappointing experience at the Summerlin police station. It seems like they are constantly…read moreunderstaffed, and the wait times are consistently excessive. Even for simple matters, you can end up waiting far longer than expected with little communication about delays. The staff I interacted with were professional, but the lack of resources and long lines make the overall experience frustrating and inefficient. The community deserves better service and shorter wait times.

Law Enforcement Appreciation Day had several agencies come out and display equipment used in their…read moredaily operations. Food trucks, raffles and activities for the kids were seen throughout making this a family fun day. Although, the weather was a bit chilly the turnout was decent. Community engagement events such as these are essential in fostering positive relationships while building trust with law enforcement personnel.

Fire stations and police departments are those essential services in every neighborhood that you…read moredon't typically know where they are til you need them - thankfully it wasn't a major emergency that put this location on my radar. I came in to get a copy of a traffic report and it was my closest station. Location is clean, staff were friendly and helpful, and I was in and out fairly fast, about 15 minutes. For those who are hearing impaired, the current setup with plastic barriers between you and staff are difficult to communicate between - there's no microphone or anything, you're just kind of shouting at each other. This is not easy or helpful when you're seated right next to someone else trying to do the same thing, and can hear their situation more easily than the person you're actually there to speak with.