Have a Latitude 9520 with supposed 'SafeShutter'. It's stuck shut. Spent 6 hours uninstalling and installing and checking blogs and yada yada. The gentlemen at the Lycoming Creek location took the time to look at the laptop and review multiple possibilities and then checked something that I totally overlooked. MY WARRANTY! I thought it was only a year and it was expired but they took the time to look and showed me still under warranty. Thank you! Since I have Dell Pro Support a technician is coming to my home to replace the entire LCD tomorrow. read more

I have an HP color laserjet mfp printer--double-sided copying and printing with a line down the middle. The EXTREMELY knowledgeable gentleman went through possible fixes on the phone to no avail. I took it in, and he diagnosed and fixed in literally 3 minutes. I had Googled every possible fix. I tried every remedy, short of taking it apart. I cannot recommend highly enough!!! Very professional and VERY knowledgeable!!! THANK YOU!!!!! read more

My seven year old Dell laptop began to do some strange things, such as having streaks of " Static - like" lines across the screen, and the display would be viewable only at a certain angle. I took it to Lycomicro where the problem was quickly diagnosed (the case was cracked, no doubt when it slipped off my lap some months ago) and I was given an estimate of costs. I got a laptop that works like new for repairs done at a reasonable price in a few days. I recommend Lycomicro for computer repairs or service . They are competent and are competent , reliable local business. read more

Do not recommend. TLDR they returned a laptop with malware / remote desktop software on it twice without fixing it, despite paying for that exact service. Didn't go back the third time. A relative brought her laptop here after clicking on a malicious link and ended up installing remote desktop software on her system without her realizing it. We are not nearby, so we found this place for her to bring it to for servicing. Lyco Micro said they ran scans (Malwarebytes, RogueKiller), checked the browser extensions, etc. and guaranteed there could be no remote connect software on the computer due to the Windows version and due to Malwarebytes not really picking anything up. Despite this, upon taking the laptop home again she was still having people remote connect to her computer so she brought it back to them a second time. They again said there was nothing wrong with it and insisted it was not possible for there to be any malware / remote connect software on the computer. They said it was her fault and insisted she was just clicking on fake sponsored/ad links and wasn't viewing the real websites, implying that all of her issues were only in the browser which was not true. She told us that she felt that the employees were literally just not listening to her. We were on the phone with her during this second visit to the business, and she was expressing concern about signing in to personal accounts, too; we had to be the one to suggest to the employee the possibility of keyloggers being on her system since we didn't know what was wrong yet... But they didn't fix the issue still. The third time she realized it was still not fixed, she did not bring it back. We got on a call with her ourselves and had her open the task manager, lo and behold there was a software called ScreenConnect (a remote desktop access program!) running. We ended up factory resetting the laptop on our own (which BTW we also asked them if they could do for her in the first place since she had no important data on the laptop, but they refused to do so since they said it wouldn't fix the issue despite also claiming there wasn't any issues...). We called this business ourselves after they had not fixed it two times now and let them explain what they did to diagnose it before telling them that we found the issue ourselves (to their surprise?). They still guaranteed there was no malware or remote connect software and that the scans barely showed any findings beyond a low range of trackers. Again, they insisted it was her fault for clicking on a 'fake' YouTube link despite us being on a call with her and sharing her screen as the people controlled the computer. She was on regular old youtube.com... It was extremely disappointing that a business for this exact purpose didn't do something as simple as check the task manager for running programs. We kindly expressed that we were not satisfied with their services, and all the business said was 'OK'. They did not even apologize or offer to remove the software upon learning it was there (even though we would not have returned) or anything. They were surprised to be wrong even though she was clearly still having issues. Do not recommend. read more

Went for help putting in additional USB ports. Not only did he put it in for me, he added a plug adapter and blew out all the dirt from machine. NO CHARGE! That is extremely good service! read more

My laptop was giving me fits. I can usually figure it out but this time I could not. I took it to Lyco Micro. The staff was wonderful! Explained everything that they would do, what the price would be, etc. Not only did it get done quicker the price was lower than what I was quoted. I am extremely satisfied and would recommend this place to anybody. read more

Excellent place for computer repair (even Macintosh!). Reasonable prices, fast service. They go the extra mile to make sure you're a satisfied customer, and they come across as honest and fair. I'm very impressed with their work area--neat as a pin. read more

If you have a computer issue or need anything computer related, this is the place to go. I can't think of another business that is this friendly and helpful. The staff couldn't be more accommodating. A gem on Lycoming Creek Rd. I can't recommend this business enough. This kind of service is rare these days. read more

I called because my laptop suddenly stopped working and when I pressed the power button, the wireless blinked and so did the power button but the laptop would not turn on. The fans wouldn't work, etc. I thought my PSU had gone bad and asked about it when I called. The guy who answered the phone asked me a few questions and then told me to check to make sure it wasn't my battery that had gone bad because, apparently, a bad battery can make your laptop stop working even if you don't use it. I took out the battery and voila! Fixed! My life is saved! Thank you for saving me time, money, and heartache! I definitely recommend this place! read more

I have never been so thrilled with a Mac repair service as I am with Lyco Micro. They are honest, timely, and very personable. There is another Mac repair service in Williamsport, but it doesn't hold a candle to Lyco Micro! If I could, I'd give them six stars! So thankful I found them through my friend Cassie. read more