They do not train their employees. High turn over rate and clique staff. Very institutional…read moreenvironment decor.

Very welcomed on my first visit. Nick at the front desk was the first positive impression, so…read morewelcoming. I found my store!

Today Cooter Beef got the Wonderful experience of having Floriana help me. She was very personable…read moreyet professional, and she definitely knew what she was talking about with your products and listened when I told her what I was looking for! You definitely need more people like her working at the counter! Till we meet again my dear friends!! Thank you!!

Definitely a spot to hit up, managers are understanding and staff is friendly and helpful!read more

One of the few dispensaries I have been in. Always efficient and on point. Be sure to bring cash…read moreas a backup of their systems go down and also because they charge fee for card use. Good sales! We stop in whenever going through this area. Thanks Jon!

Becca is always so helpful, friendly, and quick. Patrick, who was checking IDs, is also really…read morefriendly and helpful.

Was looking for a good dispensary as I am visiting from Oregon. I've gone to many shops closer to…read moreChicago and was amazed at how expensive it was and limited viewing of the product before buying it. When I found this shop, I was surprised at how great it was. The service was really friendly, I was able to smell and view the product before deciding and the best part was the price, which is due to the tax. This will be my new go to spot when I am visiting.

We recently moved back home to Dixon from Los Angeles and were very turned-off by the dispensary…read morehere. I'm not paying $60 for a quarter-ounce of shake hidden in the back of the store that I can't even touch, see, or smell before I buy - and that's after having my identification scrutinized and the information uploaded in their computer to god knows where. So, I've been utilizing an "alternative source" for my marijuana needs. Then, I heard about Smoke Lab in Sterling. I used to drive to Sterling from Dixon for bud in the 80's, so it was a drive I'm familiar with, and I can tell you without any hesitation that it was well worth our drive. Smoke Lab reminded us of the dispensaries in Los Angeles, where we could examine the product before we bought. The jazz-cabbage is all clearly on display and the bud-tender knew exactly what she was talking about. We got a fantastic deal on quality flower & we will be driving to Smoke Lab from now on when we're in the market. This is what I'd *hoped* the smoke stores would be like in Illinois when marijuana was legalized, but in true Illinois fashion, the criminals in Springfield priced the licensure where only the same parasite-class who'd kept it illegal for a century could afford the license to open a dispensary - and the dispensary in Dixon is a perfect example of the over-regulated, corporate-controlled result. Smoke Lab gives me hope.

My go to dispensary. I've been coming here for a while and I love that you can stack discounts. The…read moreworkers are friendly and definitely remember faces.

Amazing very kind people very helpful recommendations, i love the customer service and the…read moreenvironment

The service is always the best. The selection of products is good, I go mainly for the custom…read moreclouds which is top notch. It's the customer service that makes this a great place.

Marco is a good guy and I want this to be my Vape shop... unfortunately my shipping was screwed up…read moreand held at the store for curbside pick up despite me never changing any specifics on the order page. I understand technical difficulties but The experience of trying to remedy the situation was less than ideal. Hopefully I can return for business in the near future.