We've always had great service at Carbon Health's Atascadero location. Front desk and medical staff…read moreare wonderful. This is in regards to billing, however. Took my son in for a sports physical, and they were running a special for $55 ($20 off the normal cost), which was a bonus. Couple of weeks later, I noticed an additional $20 charge that was added to my credit card 5 days after the service date. When I called to inquire about the charge, the front desk attendant quickly explained (as if on script) it was because there was a "missing modifier" on the bill. That somehow the charge had been accidentally added, but the modifier was missing to remove the charge. She gave me the number of their biller, so I called the biller. As soon as I gave the date of service and my son's info to the phone attendant, she immediately said, "Oh, you must be calling about the missing modifier, and the additional $20 that was not taken off your bill." Yep. "Let me speak to my supervisor so we can remove that for you." Few seconds later: "I spoke to my supervisor, so I will get that refunded to your credit card within 7-10 business days." Very strange...almost as if the extra $20 charge is something that's "accidentally" slipped in automatically with every sports physical "special", and if it's queried, it's removed -- if not, yay for them. Also: the situation would have made more sense if the initial accidental charge was $75, not $55, with the $20 added on 5 days later. Might have been an honest mistake on their part -- I'm willing to give them the benefit of the doubt and try going back the next time one of us needs urgent medical care. But I'll be checking my statements carefully afterward, just in case.

Although this place is really friendly and fast, they sent my prescription to the wrong pharmacy…read moreafter calling me to confirm it twice. They also got my last name wrong after confirming it twice. Lay off the happy leaf bro

I had my quarterly follow up with Dr. Taylor today. It went off without a hitch. The front office…read morestaff was extremely friendly and efficient. They got my new insurance information verified quickly and without any hassles. When it came time to see Dr. Taylor she was prompt and well prepared having familiarized herself with my chart prior to coming in to the exam room. She was very engaging and thorough. We went down a list of items that were pertinent to my medical diagnoses and discussed strategies for obtaining our joint goals. At all times I felt listened to, valued, and respected. She is a North County treasure!

I followed Dr. Taylor from her prior office and am so disappointed with the new location. I waited…read more3 months to get in to see her and when I did it was at the end of the day and she was 45 minutes behind; so when I was finally seen it felt very rushed as it was after 5:30. I then called the office recently; had to speak to an answering service and was treated with such disrespect. I requested a nurse to call me and was told it would be up to 48 hours to get a call... luckily she did call that day and when I tried to talk some about the answering service experience she didn't care and couldn't answer my questions about medication and was told to call the pharmacy.... back to looking for a new doctor:(

Dr Bik failed me. Do not go to her, it could cost you your life. Over 2 1/2 years with her, from…read more2020-2023, and symptoms that would send me in and out of the er multiple times. Major family history of cancer, that she obviously failed to check. I finally started advocating for myself towards the end, only to find out I had an extremely rare mixed stage iv cancer diagnosed June of 2023. How I'm still here, I don't know but, the last thing she said to me on a visit before my Gl specialist I sought out broke the news was, "It could all be in your head" I will never, ever forgive you Dr Bik. You should lose your license!!

Nothing written in the other reviews aligns with my experience with Dr. Choudhari. I've seen her 3…read moretimes. The entire staff is incredibly kind and welcoming Check in is easy and my appointments have all started on time I've never seen her wield any piece of technology during our appts She answers every single question thoroughly, and details the care plan so I understand exactly what to expect RX/Tests are called in promptly That being said I don't see her for appointments and then behave like I'm the doctor during the visit. Believe it or not I've attended 0 years of medical school and have very poor ability to diagnose my own health problems -- I leave that analysis to the actual doctor. And she's outstanding.

I just want to update about the assistant who works in Dr Choudhari's office. She did the Pulse…read moreOximeter test and couldn't get the reading about 83. I had to go to Urgent Care today about an unrelated issue. I told the Medical assistant about this. I told her about the dark nail polish, she almost laughted and said there are other ways. She turned the instrument so that it measured from the side of my finger. She said if that didn't work she would put it on my toe. The medical assistant should be fired for her lack of knowledge and for frightening me. I have told this story to many and they can't believe she is working in a doctor's office.

This was absolutely the worst experience I have EVER. He is ALWAYS 40 mins behind yet they want you…read moreto show up for your appointment 15 mins early. It was an hour past my appointment time when he finally decided to show up. Many Dr's have delays but this is chronic-happens EVERY TIME. This man has a real I am GOD complex. As I was leaving he and I were standing at the front counter, I turned and started to ask him a question, He refused to answer, turn his back on me and walked away. When I brought this up at the next appointment I was told my medical issues were too complicated for him and he told me to find another doctor. What a quack

was very rude. lacks compassion toward seriously ill patients. Told my seriously ill spouse that he…read moredidn't have to treat her. Time for this one to retire or lose his license to practice medicine

Excellent care. Answers questions so you understand. Takes his time and very thorough. Best…read moredoctor I have had since Dr. Ralph Kettlekamp who has been gone for quite sometime. Praying he hangs in there and is my doctor for a long long time

I can not recommend Dr. Tinkle enough! She has been my dermatologist for several years now, and…read moreshe sees my infant daughter who struggles with eczema. She is incredibly competent, open, and very thorough (always asking many questions). There is something distinctly sincere about her consultations. She makes me feel very comfortable. I am also impressed with her follow-up, and she has taken an active interest in my progress. The staff at her office are very friendly, an attribute that I find lacking in many health care offices.

Called left message to try and be seen and ever got a call back. Not what I was expecting.read more

OMG the front desk receptionist is the next best Karen. The medical staff put on that they care but…read moreafter weeks of antibiotics, and no other action, not too sure. One thing that is absolute, they are all about the $$$.

Dr. Schechter, Naomi, Connie and everyone else at a-town family med have always been amazing for…read moreme! They're very attentive to my needs and concerns and always calls me back fast. I have always felt comfortable with all the staff in the office and they make sure you feel welcomed as a patient!! I would recommend Atown family med to any person that is need of a new primary or osteopathic medicine. The staff is also very professional and timely with helping me with prescriptions or scheduling my appointments. Cannot talk enough about how much I appreciate this office and their stellar staff!!!