Nick was extremely knowledgeable and well prepared for 2 projects that we had in our house…read more Excellent job and I would highly recommend Nick to anybody who is looking for a plumber in the greater Sodus area.

Did an outstanding job ,was fast and on time,cleaned up every thing from the job,I will keep using…read morethem for all my pluming needs. Thank you David

Forget the big box stores. Since 2004 Country hardware of Sodus NY has done all repairs and…read moreupdates to our 1941 Cape. We will always be a repeat customer because we have never been disappointed with the quality of work, overall pricing, or the professionalism of their entire staff.

I requested help with a toilet issue in my Powder room bathroom…read more This was an immediate call and a very nice man put on the schedule for the next morning. Promptly a gentleman rang my doorbell in the time frame I was offered. Greg B. came and was very nice and knowledgeable. He explained very well what he suggested we try. All the while he was advising us of the cost for the services he felt were necessary. There was no upselling or gouging that one is worried about. The measures he used were just exactly what was needed and when he was done I was assured the problem was addressed. I was delighted at his honesty and customer service. The cost was also excellent. Thank you DTPlumbing and Thank you Greg B.You're going to be my go to company for any additional plumbing needs.

came & said the hose wasn't on tight enough, 2 days later the hose leaked so I'll replace itread more

The preventive maintenance work they did was adequate. As this work was being done for my sister, I…read morewas unfamiliar with the filter size and asked the tech whether he had a replacement filter on his truck and he said no. I asked him to tell me the size so I could run to Lowes to get one for him to install. He gave ne the size and I drove and purchased the size he indicated. When I returned, he told me he 'found one' in the corner of he basement and installed it. He then left. I took the new filters down to place them near the furnace for the next change, and found that he had put an oversized filter in the slot, leaving 5 inches protruding from the filter slot. This is shoddy work. He was too lazy to measure the correct filter size, and took a shortcut so he could leave. I measured the filter slot for the correct size, and did the trip back to Lowes for the proper filter. I wouldn't recommend them.

I'm not giving a one star on service because they couldn't locate the issue. They came out on a…read moreSunday for an emergency call. I totally get there is an up charge but $639.63, that seems a bit outrageous! I own a vacation rental business and emergency assistance is needed from time to time. As an example, Halco ( heating company) came out on an emergency on a Sunday last year, couldn't fix it and charged me $150! Why didn't I call them, you ask, I was out of town and my partner took care of this. Halco was out on other emergencies, so they couldn't come out. I just can't see how this company can justify that amount of money? BTW, Dan, my now main heating guy, came out on Monday and was able to do a temporary FIX for a $125!!! The house required a new unit and he put one in one Wednesday, at such a fair price! No fix $639 vs. temp fix $125.!!!!!!

Horrible experience, $6,700 for a hot water tank is insanity…read more I will never do business with HALCO and will be sure to tell my friends and family.

due to a misunderstanding by both parties I gave halco a neg. review…read morethey have gone the extra mile to correct the situation halco has serviced my furnace and ac for several years their service has always been a+ I would highly recommend this company I am glad our issue was resolved quickly

I reached out because I had some gas leaks in the basement and needed a quote to have the work…read moredone. I initially got a text very quickly but when I responded asking when someone could come out, I heard nothing back. i even checked in the next day (I know people get busy) and still no response. I know people are busy, but a short reply would have been appreciated. Especially considering what I needed, I did not really want to be inhaling gas fumes any longer than necessary

From the owner: In the vast landscape of the service plumbing industry, our business shines as a beacon of…read morereliability, integrity, and unparalleled customer commitment. What sets us apart is our unwavering dedication to delivering notjust high-quality work, but an exceptional experience from start to finish. We firmly believe in transparency, offering honest, upfront costs without any hidden surprises. But beyond mere transactions, we prioritize building lasting relationships with our customers, always puting their needs first Our ethos revolves around going above and beyond, ensuring that each client feels valued, heard, and cared for. In a market often marred by uncertainty and inconsistency, we stand firm in our promise to provide top-tier service at a fair and reasonable price, making us the trusted choice for all plumbing needs.

Ryan did excellent work on my bathroom & answered every question I had! He was fast, paid close…read moreattention to what I wanted & the quality of his work is OUTSTANDING!!!! I would recommend his to everyone!!

From the owner: Plumbing and heating repairs and installations, also many other mechanical home services.read more

Recently had Anthony renovate our basement and did a great job. He kept us updated throughout the…read moreentire process and was very efficient. Would definitely recommend!

Anthony was quick to respond to my inquiry. He arrived on time for the estimate and advised that he…read morewould send me a quote by the end of the day and could begin the work in "a couple of days". He texted with some follow-up questions, but then said that he should be able to begin working in two to three days. I replied that two would be much better and asked if he could make it two, not three. He texted with some other questions, but didn't respond about starting. I asked again. No answer. I asked again. No answer. Nor did I get the quote. I called the next day, left a VM, and never heard back. Very, very dissatisfied. Some reply, even to say he couldn't take the job, would have been preferable to complete radio silence. Not to mention just plain polite. He lost a repeat customer.