I come here to see Dr. Kane…read more He is very professional with his approach and explains thoroughly the bodily functions that were unknown to me. He takes the time and care to treat me through an holistic approach to aid my body maintain homeostasis. There is a naturopathic pharmacy on site for all of your needs

I just got off the phone with the receptionist, and unfortunately, it was an incredibly…read moredisappointing experience. She was extremely rude and repeatedly cut me off while I was trying to explain the reason for my call. I mentioned that I had been a previous patient of an APRN who worked there years ago. Before I could continue, she abruptly cut me off to say, "We don't do prescriptions here." I replied that I wasn't calling about prescriptions, but she still insisted, in a dismissive tone, "Well, I'm just letting you know because the APRN was able to do that." I repeated that prescriptions were not why I was calling. I explained that I was looking for a PCP with a holistic approach and wanted to know whether my insurance would be compatible, attempted to explain about my insurance. Again, she cut me off, saying, "We're not a PCP and don't sign off on anything for insurance." Once more, this was not what I was asking. I finally had to say, "If you let me explain, I'd appreciate it." But at that point, I told her that if this was the experience I was receiving over the phone, I would take my family and myself elsewhere. This was honestly shocking. I'm sure many of the other employees are wonderful, and I was looking forward to the possibility of becoming a patient again. However, this interaction alone completely changed my mind. Because of her behavior, I will absolutely be looking elsewhere for care.