This is the delivery service vsp provides: the dropped off the boxes in the snow at the end of the…read moredriveway.

This owner Is a bird brain !! He also does transportation…read more for schools around the areas, like everly,Salem,Peabody etc etc etc, well there was a situation where the bus driver was telling information to a Student about whether or not I called that morning to let the owner of VSP know if I brought my son to school or not !! That was a Thursday the following Monday the owner of VSP. Pulled up to my house blew the horn 3 times in a row and took off !! I just spoke with the Transportation Office from the district my son is out of, the woman called the owner of VSP and all he could come up with is saying my son has a crush on this girl ‍, my son is Developmentally delayed , I don't think he even knows what a crush is, but what does that have to do with the employee talking to a Student about whether or not I called the VSP owner or not, also what does a crush have to do with the owner blowing his horn 3 times and taking off ???? !!!!! Ohhh one more thing, my son's first day of school was getting on The VSP. Van and the bus driver saying if you are not Vaccinated then you shouldn't be in this bus/van !!!!

ah yes the 117 (and the 116)…read more These buses run from Wonderland to Maverick via Beach St/Revere St/Broadway/Meridian Street . Like its cousin bus, the 111, the 116/117 are just over crowded and are apart of the "Key Bus Route" project. Pro's Schedule/Frequency - Between the 116 AND the 117 (I get on in Chelsea Center), these buses have a great schedule. Typically I won't wait longer than 10 minutes in Rush, 20 off peak/weekends. So you won't wait long for this bus 116/117 - There is one variant of this route called the 116/117, which, instead of going all the way to Wonderland and turning around. The 116-117 turns around at city hall (just north of Bellingham Square), and does a return trip. Key Bus Route Project - The MBTA this year (2013) announced that they will be doing major improvements to the 116/117 bus. Relocation of stops, 60' articulate buses, and using such things as ITS and GPS tracking to monitor and adjust when the bus is late/early. (Yes I consider this project a good thing, as it will greatly improve service) Con's Popularity - Since these routes are identified by the MBTA as a "Key Bus Routes", it has VERY high ridership. During rush hour, they just can't seem to run enough of them to accommodate all the passengers. Many buses are packed like Sardines in a can. I often will use the NextBus app to see how long the next one is, because if its coming in a minute or two, why wait and stand on a crowded bus when another one will be along shortly. Schedule - This is a con also. Because these routes are so popular, this route often has many delays. I've stopped looking at the schedule and solely relying on NextBus, as the schedule is typically wrong, and NextBus is more accurate. Overcrowding - This is a big deal on this route. As I said above, they just cannot run enough buses and/or keep them on to the schedule. Some afternoons when I get to Maverick to catch it, the platform is so full of people waiting to get on. Meridian Street Bridge - Yes this is a downfall, because if the bridge is up, you could wait as long as 20 minutes for the boat to pass and the bridge to come down. It can really slow down these buses to a grinding halt. Patrons - Yes I have issues with many of the riders of this bus line. First off, getting ON the bus is a challenge when it picks up at Maverick. There's so many people waiting on the platform usually, other people PUSH you onto the bus. People also will cut you in line and no one lets you have any sort of personal space. And then of course the whole stroller issue. On the 116 or 117 buses, there can be as many as 4-6 strollers on one bus (if their's room). They fold up the seats, and block aisles so no one can get on or off. Its very frustrating. AND.. my typical complaints about normal T riders... body odor, too much cologne, dirty clothes, talking loud on their cell phone etc etc, all apply here. (And I think in some ways due to the high ridership on this route, it's even worse here). ---- Overall I am 'meh' about the 116 or 117 buses. However, the frequency of the bus route is great, and I can't really complain, as I've lived where the bus runs every hour on weekends... the 111 is a god send. So I'll still give it three stars.

There's a 117 bus scheduled to leave Haymarket Station at 5:10am on weekdays, getting to Logan…read moreAirport nine minutes later. Perfect, if you've just gotten to Haymarket on one of the many crack-of-dawn buses that get there at about 5:00. The schedule says that the bus makes one stop, at Logan terminal C. The bus driver informed me that the bus makes just that one stop, at terminal C, and at no other terminals. That's nice if you're going to terminal C, but not if you're going anywhere else. So you'd have to walk to another terminal at Logan, or to catch a Massport shuttle there to take you to another terminal. That only takes a few minutes, but it's a pain if you have bags. So I never got on the bus. Bonus: on the day before Thanksgiving, the Haymarket area is swarming with cabs, even at 5 in the morning. It's a $15 fare (with tolls) from there to Logan.

Lots of new stuff here with the garage and other updates. Just still get the feeling it could be…read morebetter. Maybe move the benches away from the wall maps so anyone sitting doesn't get lots of people standing in front of them looking at the map? Parking garage is nice but could use some better lighting.

Here today! Logan…read moreAirport employees have an option to park here and Academy Buses are contracted to shuttle them from Wonderland Station to Logan Airport. It's one of Massport bus station as well as a commuter train station. The reason I say MAYBE to recommending this business is sometimes you have no other options but to frequent this location. Logan Boston Airport contracted Academy Bus company after 2 other companies failed to provide Standard of Care Service and Failures To Meet EXPECTATIONS so they lost the contract. Being that 2 other companies lost work, the other bus companies DON'T like the "new kids" on the block so they make our jobs hard/frustrating. Allow me to explain the experiences we as "new kids" on the block encounter. The losers would not be courteous to us in the airport such as allow us to merge in, merge out, block us in while picking up or dropping off employees, blow, middle finger us and at Wonderland WE better behave ourselves otherwise they would report us to our company for the littlest misdeed. 99 percent of the time it's innocent/a misunderstanding but our company would get on us because Massport has the power to ban our company outta there which with enough documentation could cause Academy the contract. Let me tell the people on my platform something, EVERYTHING has a domino effect whether good or bad. One thing I know for sure, when Lady Karma comes to collect/pay out YA ASS BETTER BE LIVING RIGHT. Here's what happened to me, I keep saying I DON'T BE MAKING THESE THINGS UP! I was new on the shift assignment, I pulled up and the company "security guard/supervisor" was blocking the section we are allotted to pickup/drop off. Now because I'm customer service oriented, ESPECIALLY being an Elite Yelper/blogger/complainer/enthusiast/secret shopper, I'm not a hypocrite when it comes to handling my business and providing my customers with the best customer experience I can. It's raining this particular night and PAUL D with ACADEMY BUS was blocking where we drivers/face of the company need to do our job DROP and PICK simple. I promise on my deceased dog Braylon (oh how I miss my bestfriend), I didn't know he's been behaving this stupidly prior to my joining the company. I innocently asked him a very valid question "Paul, you know your in the way, we pickup here?" Paul: "I know, pull in behind me!" Just as we're talking, another one of our buses comes to drop off and because we know the Masstransit guys get irate with us, she innocently pulls in and leaves her tail swing out, she didn't want to pull up further because ITS NOT OUR DESIGNATED SECTION. As she's unloading, a Masstransport bus arrives WE'VE literally sandwiched him and his passengers in, those passengers who more than likely worked 2 jobs an average of 16 hour work day, wanna get off da dam bus! Here the "New Kids" on the preventing from SAFETY letting him SAFELY letting his passengers off the bus. HERE IS THE SITUATION I'm talking about! Paul goes over to the driver and gets on her because she should have pulled all the way up along side the curb to drop off. Never minding WE have been warned KEEP OUTTA Masstransport way! Same night, it starts raining and passengers are forced to load the buses in the rain because Paul D, in his ego refuses to move his van somewhere/anywhere else, ITS A BUS RAMP dude! Ok, from what Mike Smith (terminal manager) told me, the Government Contract required the company to hire Paul D to "Supervise the drivers", be "Security detail" and be available for the airport employees because the crime rate is HIGH at the Wonderland MBTA Station. When I'm staged waiting on my passengers, I stand at my bus door, twice I was harassed/solicited all while Paul D was sleeping in the van/in plane site! One night a stocky, highly intoxicated Colombian dude (probably American Most Wanted)with a backpack tried to solicit/ harassed me, an employee got his car broken another lady lost her keys and tried to wake Paul up and report the incident but she couldn't because Paul was catch up on his beauty sleep. The Colombian guy thought about my rejection and waited on my return, I wasn't standing outside on his return but was dropping off 3 ladies and he approached them as they were exiting my bus. Where was Paul D on each of these several incidents? Sleeping in the van/in the way/in the bus loading zone after working his other job, he was exhausted. I know Paul's job ego went and tattled on me because I ignored him because he's a bonafide IDIOT. How can I have an intelligent conversation with an idiot? How can someone that doesn't respect/do his own job/respect others ESPECIALLY an employee that makes the company money tell me my tie is crooked? Be respectful and you'll get respect. No I do not recommend this Boston Station because it's dangerous and Massachusetts does not have a concealed hand gun law, you better watch your surroundings here and don't look for Paul to assist. Here today! Gone tomorrow!

Needed to get my Dad from the hospital in Gloucester to Concord NH. Brett was on time, friendly and…read morekind. His driving was superb and I felt comfortable riding with him. The worst part was the car was kind of small. It was clean and comfortable.

My dad is in ICU And not doing well at all. My mom home in a wheelchair with Alzheimer's. My dad…read morewanted to see her I called this Caring Choice Transportation for an emergency situation and they accommodated my family immediately. They went above and beyond to make it happen. I am beyond grateful. Thank you!

I've used Goldie Rides to get to Logan for years. They always provide excellent service, price…read morecomparison shows they always save me money. I just completed a ride. My driver was a delight, the car was spotless. Timeiness is always perfect. This time I had to make pre-trip changes and the office was amazingly flexible and helpful. I can't recommend Goldie Rides strongly enough.

Goldies experience exceeded expectations. Was headed to hospital and not in great shape. Driver was…read moreon time and car was clean and comfortable. The driver himself helpful and pleasant. Communication with scheduler is great. Provided information the day prior. Cost extremely reasonable, but worth more for that level of service.

Great Service and prices. Never had any problem occurring. Always punctual and professional. Just…read moreimpeccable. Always choice #1 for me and our clients in greater Boston area and not only!

Edward is great highly recommended it. They will pick you on time and be really professional for…read moreany occasion.

Hi! Grateful drivers, excellent job being on schedule. Good help to count on! Thanks!read more

I had two trips today, May 21st. I had to call in to reconfirm my Credit card info for both, with…read morethe trip confirmed and booked each time. Neither rep had a reason why not going thru online. I was still able to tip and rate my driver for the first trip this morning. However, for the second trip I was unable to tip, Baruck, who was outstanding. I repeatedly tried with no luck, and then called your only 800 number. I was told by both reps, that this is booking line only, only possible resolution is thru website, cust service has No telephone dedicated line! There is no chat available on website, only standard faq answers. I am guessing that there was some issue with card again in your system-- no issues, plenty of funding, and someone in booking closed the option for tipping? Since, a 5 star rating was already noted as well, which was deserved, but I didn't do it. You Folks are too big for your own good, and your customer service suffers greatly. Second rep actually hung up on me, "James"--he refused to place a manager on the phone. There had to be a fix here, so this driver would rightly receive his earned tip. I am calling local cab companies going forward. Sorry Baruck! Michael Furnari

Sunshine taxi didn't come through. Called Tom's and they came immediately. Ann was a joy!!! Tom's…read moretaxi is definitely my ride of choice for travel to the airport.

Have used TOMS' for the last two months for transportation They are reliable and close to being on…read moretime when being told be about 5 minuets for pick-up The drivers of Cars # 30 48 and 36 were corteous and polite as was a driver by the name of Jesus

I wrote this stupid review in 2022 and it's so dumb that it made me go through all of my emails to…read morefix it. Healey Bus is a great company run by great people with a great fleet. 1 star reviews don't belong on this page they belong on the page for NRT bus or bloom

These guys are awesome! Way cheaper, quicker, and less hassle than…read morethat-which-shall-remain-nameless. Paul set up our trip (kinda last minute!) super quick, the driver was there and waiting when our time hit, and he already knew where we were going! (Quite a departure from having to give directions to the last bus company). We had a small issue when the (fairly new) bus wouldn't start - and they had someone on the road to rescue us immediately! The professional and FAST response to a problem is what makes them a standout in my book! Thanks guys!