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    Wonderland MBTA Station - Bus & Blue Line - Exhibit D: Security asleep on the job - that's Paul D.

    Wonderland MBTA Station - Bus & Blue Line

    2.9(14 reviews)
    1.0 km

    Here today! Logan…read moreAirport employees have an option to park here and Academy Buses are contracted to shuttle them from Wonderland Station to Logan Airport. It's one of Massport bus station as well as a commuter train station. The reason I say MAYBE to recommending this business is sometimes you have no other options but to frequent this location. Logan Boston Airport contracted Academy Bus company after 2 other companies failed to provide Standard of Care Service and Failures To Meet EXPECTATIONS so they lost the contract. Being that 2 other companies lost work, the other bus companies DON'T like the "new kids" on the block so they make our jobs hard/frustrating. Allow me to explain the experiences we as "new kids" on the block encounter. The losers would not be courteous to us in the airport such as allow us to merge in, merge out, block us in while picking up or dropping off employees, blow, middle finger us and at Wonderland WE better behave ourselves otherwise they would report us to our company for the littlest misdeed. 99 percent of the time it's innocent/a misunderstanding but our company would get on us because Massport has the power to ban our company outta there which with enough documentation could cause Academy the contract. Let me tell the people on my platform something, EVERYTHING has a domino effect whether good or bad. One thing I know for sure, when Lady Karma comes to collect/pay out YA ASS BETTER BE LIVING RIGHT. Here's what happened to me, I keep saying I DON'T BE MAKING THESE THINGS UP! I was new on the shift assignment, I pulled up and the company "security guard/supervisor" was blocking the section we are allotted to pickup/drop off. Now because I'm customer service oriented, ESPECIALLY being an Elite Yelper/blogger/complainer/enthusiast/secret shopper, I'm not a hypocrite when it comes to handling my business and providing my customers with the best customer experience I can. It's raining this particular night and PAUL D with ACADEMY BUS was blocking where we drivers/face of the company need to do our job DROP and PICK simple. I promise on my deceased dog Braylon (oh how I miss my bestfriend), I didn't know he's been behaving this stupidly prior to my joining the company. I innocently asked him a very valid question "Paul, you know your in the way, we pickup here?" Paul: "I know, pull in behind me!" Just as we're talking, another one of our buses comes to drop off and because we know the Masstransit guys get irate with us, she innocently pulls in and leaves her tail swing out, she didn't want to pull up further because ITS NOT OUR DESIGNATED SECTION. As she's unloading, a Masstransport bus arrives WE'VE literally sandwiched him and his passengers in, those passengers who more than likely worked 2 jobs an average of 16 hour work day, wanna get off da dam bus! Here the "New Kids" on the preventing from SAFETY letting him SAFELY letting his passengers off the bus. HERE IS THE SITUATION I'm talking about! Paul goes over to the driver and gets on her because she should have pulled all the way up along side the curb to drop off. Never minding WE have been warned KEEP OUTTA Masstransport way! Same night, it starts raining and passengers are forced to load the buses in the rain because Paul D, in his ego refuses to move his van somewhere/anywhere else, ITS A BUS RAMP dude! Ok, from what Mike Smith (terminal manager) told me, the Government Contract required the company to hire Paul D to "Supervise the drivers", be "Security detail" and be available for the airport employees because the crime rate is HIGH at the Wonderland MBTA Station. When I'm staged waiting on my passengers, I stand at my bus door, twice I was harassed/solicited all while Paul D was sleeping in the van/in plane site! One night a stocky, highly intoxicated Colombian dude (probably American Most Wanted)with a backpack tried to solicit/ harassed me, an employee got his car broken another lady lost her keys and tried to wake Paul up and report the incident but she couldn't because Paul was catch up on his beauty sleep. The Colombian guy thought about my rejection and waited on my return, I wasn't standing outside on his return but was dropping off 3 ladies and he approached them as they were exiting my bus. Where was Paul D on each of these several incidents? Sleeping in the van/in the way/in the bus loading zone after working his other job, he was exhausted. I know Paul's job ego went and tattled on me because I ignored him because he's a bonafide IDIOT. How can I have an intelligent conversation with an idiot? How can someone that doesn't respect/do his own job/respect others ESPECIALLY an employee that makes the company money tell me my tie is crooked? Be respectful and you'll get respect. No I do not recommend this Boston Station because it's dangerous and Massachusetts does not have a concealed hand gun law, you better watch your surroundings here and don't look for Paul to assist. Here today! Gone tomorrow!

    One of the most convoluted t stations you've ever seen. Difficult to leave and difficult to get on…read morethe right side of the tracks somehow? I use this station regularly, have grown up using either Boston or New York subways so I'm no novice and still somehow have trouble leaving without getting lost inside because the signs don't make sense and you keep ending up at the garage. Like all I want is a clear main entrance and exit which seems to be the one at the top with the restaurants but unfortunately adding the garage as connected, while very nice for those parking, makes this a very bizarrely "organized" station. Giving it good ratings because it's conveniently near some great restaurants seems unfair bc by that standard, boylston st is nice lol but it is clean

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    Wonderland MBTA Station - Bus & Blue Line - What exhibit am I on? E, F, G, X, Y, Z? I am NOT a liar!

    What exhibit am I on? E, F, G, X, Y, Z? I am NOT a liar!

    Wonderland MBTA Station - Bus & Blue Line - Quiet at night.

    Quiet at night.

    Wonderland MBTA Station - Bus & Blue Line

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    Paul Revere Transportation

    Paul Revere Transportation

    1.3(10 reviews)
    4.2 km

    I have also had unpleasant encounters with mean spirited Paul Revere bus drivers. I was told by the…read morePaul Revere bus company office that for the month of July I could show the receipt for my monthly senior link pass. However a couple of drivers demanded that I pay the fare, treating me like I was sneaking onto the bus trying to get a free ride when I presented my receipt. I have been buying link passes for many, many years paying the full adult price until I turned 65. Being treated so disrespectfully is insulting. Now as a senior I have to go to the Charlie Card store every month to pick up a senior Charlie ticket because Paul Revere demands that a current date be visible. I am no longer able to conveniently refill my plastic Charlie Card at a machine at Orient Heights. Senior tickets are not available from the machines. There is always a long, long line and up to an hour wait at the Charlie Card Store located at Downtown Crossing, a location which is out of the way for Blue Line riders. Waiting on line in a subway corridor is tiring and time consuming. Having to do this every month is a lot to ask of people. I blame the MBTA for this as much as Paul Revere. On the bright side, 712/713 buses always come on time and most of the drivers are friendly and respectful. Just a few could use a course on how to deal with the public and should be reprimanded for treating passengers rudely.

    The driver Service is terrible, they lack of ethics, I miss my flight because the driver Of route…read more22 was talking on the phone and was taking too long from the Airport Station to the terminal. Please take this into consideration when families are traveling with children

    MBTA - publictransport - Updated July 2026

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