Have been a client of Cafaro insurance for approx. 20 years. Service has always been top notch with…read morethe different products clearly explained and any questions promptly answered. When claims have arisen, Cafaro Agency has been very helpful in getting the claims properly navigated and resolved quickly. I would highly recommend Cafaro Insurance Agency.

From the owner: Cafaro Insurance Agency brings clarity and understanding to individual and group life, health and…read moredisability insurance. Our agents have extensive knowledge of the multitude of products offered by the various carriers we represent. Business Health Insurance Buy Sell Insurance Employee Benefits Group Dental Insurance Group Disability Insurance Group Health Insurance Group Health Insurance Quotes Group Life Insurance Group Medical Insurance Health Insurance Broker Key Man Insurance Life Insurance Medicare Supplement Insurance NYS Disability Insurance Small Business Health Insurance Term Life Insurance

Want to say thank you for the all of the assistance by Cely she was informative and made…read moreunderstanding things easy. Thank you!

Also the 600+ google reviews that they ask you to post the day after you sign a policy with them…read moreare not accurate as these people have been customers for all of 24hrs This office is an absolute mess. Please save yourself the hassel, frustrastion and headaches and take your business elsewhere for any of your insurance needs. I kept getting notices to the point where it was becoming monthly that my rates were increasing without any explanation. I called and submitted documets showing my defensive driving, I signed some form to exclude sopusal liability insurance and had my rates decrease slightly, only to receive another notice a month later that my rates again were increasing. I then received an addt'l notice that my policy would be renewing as of August 2024 and was drastically increasing again! I called the office for an explanation as to why (I have no accidents, points etc on my record) The staff member that answered was very friendly but her answer to me that "These are the new rates so they are increasing, sorry" was a bit unacceptable. I had to be transferred to the office manager Nicolette for a proper explanation. The next day I called the office and cancelled my policy as I obtained significantly cheaper rates from Geico. I spoke directly with the office manager and cancelled. I even was on the phone with her to confirm that she received via email my new insurance cards to confirm I obtained a new policy before cancelling. This was on August 1st, 2024 and my policy was not to be renwed until August 15th so I was actually to be prorated. On August 15th I was billed on my credit card 267 dollars for a policy renewal....The same policy that I cancelled 2 weeks prior with the OFFICE MANAGER. I called the office and spoke with the secretary again as she confirmed my "active" policy that again was cancelled. I was transferred to the office manager again and was informed that they neglected to cancel my auto billing and that the underwriters were made aware and a reverse transaction was put in place to be done as soon as possible. After 5 days of not receiving a refund on my card I had to yet again call back and question why I havent received the creidt on my credit card. I was told now a check will be mailed to my home in the next 5-7 business days. I finally received my check on September 3rd. I am now dealing with receiving messages that I have an outstanding bill of $3.74 and I am currently waiting for the office manager to yet again call me back to rectify this issue. Again, please do yourself a favor and save the hassel and headaches with this office and take your business elsewhere.

Great office with bilingual speaking agents…read more They helped my parents get new insurance after their policies went up and were also able to help me get affordable insurance with just my permit. Very helpful and nice people.

I have used a variety of insurance people for my business and personal. Some have been ok and some…read morehave ripped me off. As big as State Farm is Joe treated me great no running around, no 5 pages of charts and spreadsheets. Everything was straight forward and he picks up the phone every time I call. Feels good not to get ripped off and trust someone, I recommend him to anyone who asks.

Jen has been invaluable in assisting me with any questions I have and has always been super helpful…read moreand conscientious about helping to find ways to reduce rates. Highly recommend, and thus far always very, very glad with the service provided.

Used to be great service, but in the past year or so, calls and e-mails go unanswered. I dumped…read moreAllstate because of this.

I've been w Jeff Troiano and his staff for several years now and find them fantastic. They are…read morealways there to help and extremely knowledgeable. I switched from State Farm and they have saved me quite a bit of money over the years. His office is conveniently located in Smithtown and they are always there. Don't look anywhere else.

I had a very bad experience with this insurance company…read more I have a property under my LLC company. I told the girl insure it under my company. But they insured me with UPC with my personal name. 3 month later I told them I have tenants move in. then they told UPC don't insure LLC.(Paid whole year), she changed to Utica for LLC,(paid whole year). 1 month later, they told me Utica don't have renter's policy. then changed to Kingstone, I received a bill form Kingstone, while I am still paying Utica policy during the same time period. She canceled Utica policy. a month later I didn't get refund. I called Utica the girl told me the check mailed out a week ago, and sent to a wrong address. Address should be xx midwood ave, nesconset, NY 11767 instead xx midwood ave, Lake grove, NY 11755, I never received the check. Insurance agent is very irresponsible, they don't have any knowledge what policy they are selling. I still didn't get my refund $1xxx check from Utica. The reason I chose this company, because they just 5 minutes away from my house. I thought it was convenient. Biggest Mistake. Regretted it

I would like to thank my agent Lisa and the Takach & Associates in quickly and professionally…read moregetting my company a new business insurance policy after the previous company I had for 13 plus years doubled my premium. This was just another co vid tactic to get more money without ever even filing a claim Thank you