Michelle was very attentive! Really good selection! She has books that you can order from also! I…read morewill be back!

This hair store inadequately serve the African American community and its very disappointing. The…read moreonly wig/hair store in this area that: 1) Doesn't supply a variety of hairs for all types women; 2) Poor customer service and support from the women who works in the store. They are either on the phone or in the back relaxing. Having to take down wigs and put them back on the shelf as a customer is ridiculous. 3) The quality of wigs ...omg atrocious... and do not have an options of various colors that reflects on the tags. All in all I would not recommend any woman of color to visit Michelle's unless you are looking for I'll-fitted, hot mess colored, clown wigs.

Love this place ! Reminds me of the beauty shops in NYC. The staff is really polite also .read more

I have been researching and trying different companies for the past couple of years to address my…read more60 year old thinning hair but just hadn't felt comfortable making the investment in a quality hair topper. Rachel is amazingly talented at matching hair color and listening to what i was looking for. She took the time to make me feel 100% comfortable and i couldn't be happier.

She is the most wonderful, professional and kind person I have ever worked with. She is really in…read moreit to help people feel good and confident about themselves and is always honest and there to help.

Five stars. From the moment I contacted OT wigs all the way through the process they have been…read moreincredible. Offering me options, knowledge and support. Beautiful options that can fit any budget. Since this was my first visit I started with one and by the time I got home I texted them and the next day they delivered two more right to my front door. No one has this level of excellence any more. I can't say how much I appreciate OT wigs. Xoxo

Olivia is an expert and wonderful to work with finding and styling the right wig. She is a true…read moreprofessional. She is kind and gracious with her advice. Olivia educated me and my mother on wig care and helpful tips in styling. We had a wonderful experience spending time with Olivia today. Thank you!

Ms. Helen is so nice! I went there again today! I really appreciated the fact that we reserved my…read moreitems for me! Very convenient! Great customer service! I pray that JESUS blesses her ministry greatly!

Great place to get all your hair products in Hagerstown. Customer service is impeccable every time…read moreI come here!

The most amazing beauty supply store in Frederick county !!!! I always a shop here . Been shopping…read morefor my whole life

I like it! It's a bit expensive but they have some good stuff. I would recommend the hair products…read moreand lipgloss. The customer service is okay.

I've been a client since 2018 when I moved to Frederick, MD from Boston, MA. For a long time, I…read morewouldn't go to a hairstylist because, I'd always have a horrible experience. I would never leave feeling like the hairstylist had done my hair the way I'd requested. That was until I met Crystal Reneé! Since I've been a client my hair is so healthy, and has grown so much! I do not relax my hair, and she's gotten it to the point where my hair has so much volume and body! I love it and I love coming to this salon! I'm on a schedule now for my hair appointments! She's in such demand that I have to plan ahead for securing my appointments. She's great with coloring, as well! If you're looking for a great hairstylist that will take care of your hair and that's super personable, professional, and talented then look no further!

Crystal was very professional and knows exactly what she is doing. She did an amazing job on my…read morehair, she new exactly what I wanted and after a horrible experience at another stylist she step up and made me love my hair all over again! She is amazing and I will definitely go back! If you have curly hair and want a pop of color I recommend Crystal thanks again!!!