Dave took my car in after I got stranded in Lockport due to my trust in a backyard mechanic. After…read moreBMW dealership told me there was a 2 week waiting list to be seen, Dave told me to have the car towed to his shop and he would do his best to get me back on the road. I had to extend my trip but Dave was very accomodating. He showed me every piece he took apart and explained everything. His price was fair and his work was excellent. I am home, happy and safe...confident that my car is properly repaired. THANK YOU.

8/4/21 I took my vehicle to Mongielo's auto repair in Lockport . I met with owner Dave and told…read morehim i needed front brakes and rotors for my Dodge Caravan. He gave me a price and i left my vehicle there and returned home. I received a phone call shortly after being home that my vehicle was finished and ready for pick up! Mongielo's had the best prices believed me i checked around, was fast, and very professional as was the mechanic who worked my vehicle. I found the shop for mechanics for all my family auto needs and tires. thanks tony

I am completely satisfied with my experience at Auto C&G! While the repairs took a little longer…read morethan I had hoped, they kept me informed and up to date throughout the entire process. They even went above and beyond by staying late on a Friday to make sure I had time to pick up my Jeep, and they took the extra time to address something outside of the collision repairs that I had asked about. Everyone I dealt with was professional, friendly, helpful, and had a smile every step of the way. Their customer service truly stood out. I would highly recommend Auto C&G for any collision repair or other vehicle maintenance needs. Great people and great service!

Welp, I had an oopsie. I was parked at a business in a very tight spot. It was the last free spot,…read morebetween another car, a brick wall, a telephone pole, backing out directly into traffic. I had a bad feeling about it right away. And in the end, I was right--the telephone pole got me. :-( I grazed it while backing out, enough to do a noticeable ding. Nobody was hurt. I didn't damage any property of anyone else. Except for the bit of telephone pole lodged into my driver-side door. I shopped around online for a collision shop not far from home with decent reviews, and landed on Schmidt's. I liked how the majority of their reviews on Yelp and Google mentioned that they handle pretty much all of the insurance back-and-forth, plus do great work. I called them, and they could see my car right away, so off we went. After meeting with Schmidt's, we decided to leave my car there right then for them to do the work. The shop was clean. Everyone was very friendly. (One hrrrmmmppphhh, nobody was wearing a mask, but I was, and they stayed their distance.) I called my insurance agency to connect them with Schmidt's, and for the most part they communicated with each other, without me having to do much at all. It took about four or five days for the insurance to finalize the approvals, and another four days or so for Schmidt's to do the work. The nature of the work is a lot of applying, then drying, then doing that again, so I knew it would take a while. But when I picked up my car, the work was impeccable! No signs that my driver-side door was ever up-close-and-personal with a telephone pole. The paint was all blended just right to match the rest of the driver-side of the car, and my pinstripe was reapplied nicely, too. I have had horrendous luck with most automobile shops, still not having a good, reliable, trustworthy go-to mechanic. But when it comes to collision, if I ever need work like this again (and I sure hope I don't!), Schmidt's is definitely my go-to collision shop.

Michael Matthews was wonderful. I purchased a used 2022 Honda Pilot. He was very helpful, answered…read moreany and all questions I had. Showed me all the features of the car and was very thorough. Super nice guy to deal with. Made the process of buying a car smooth and enjoyable!

So..... 2nd time something went missing from my car during a service call. Also, have issue with…read morethings not put back as they were. Took my car in for oil change, regular maintenance, etc. Tech had to replace the SD card and something that was behind the glove compartment. In the pocket where the SD card is I have/had a couple pens, a little notebook, couple papers, small lotion and lip gloss. In the arm rest I had my phone charger. Attached and kinda glued to the inside of the glove compartment was my trash bag. Tech removed the charger and it ended up on the passenger floor. The trash bag was torn/removed from the glove compartment and left like that. He removed everything from the SD card spot and put everything back except the lip gloss, which is nowhere to be found. So this is the 2nd time an item went missing from my car during a service call. A big gripe: why don't they put things back the way they were after pulling things apart? It's not hard to put the charger back where it was, put the trash bag back on the glove compartment door like it was, and put everything back in the SD card spot. Why do they pull things apart and just leave them like that? Again, it's not the missing lip gloss (which was new and I paid $6 for) which is the main reason for this post - it's the principle. Once more, an item is missing from my car. Thought I would be a customer for life, and indicated that to them, as they treated me great when I bought the vehicle in 2024. Apparently the techs, though, are different. Last year an item got stolen - yes, stolen. It wasn't "misplaced" or "it just disappeared" as they indicated. "Misplaced" means it's somewhere" to be found. And nothing just "disappears" without it being taken. And this year another item isn't able to be found. I'm sure the tech had no use for lip gloss and I'm not saying he took it, but where did it go? Searched the car - every crack and crevice - and it's not there. $6 is a ridiculous price to pay for lip gloss anyway, but such is the economy today, so having to spend another $6 to replace it is just aggravating. Plus, whatever was done to fix that SD card issue wasn't fixed. So now I have to take it back again to hopefully get it fixed. Don't they test this stuff to make sure it's actually fixed???

West Herr Toyato on Main/Transit Williamsville there always there for you! We bought 7 cars from…read morethem threw the years. Best prices in town! Customer service is very accommodating to you for your needs! Thank you Toyato.

After driving over an hour from Rochester to West Herr Toyota in Williamsville to test drive a car…read moreI was interested in, I expected at least a professional conversation about purchasing. Instead, the used car manager, Jason Peters, told me in a dismissive, condescending way to 'go buy it somewhere else'--before we'd even started negotiations. I left feeling insulted and disrespected. I've since contacted the dealership about his behavior and have not heard back.

Called last week with issues, made an appointment. Brought it in, they call told me issues. They…read morediagnosed, confirmed issues, ordered parts and repaired my SUV within 1.5 days!! Have my vehicle back and it drives like new!! Thank you Dennis, you have earned my gratitude and will spread the word about excellent service!!

My review is not based on quality of service. It is based on the quality of the employees who work…read morethere. I was teaching a new student of mine to ride (motorcycles). We were on French Rd. at the front of the line waiting for the red light to turn green. The light changed and as we were making our left onto Transit Rd. He took a spill and took me down with him. Dennis and Jeremy came running out to help before we had even stood up. That might seem like a thing most people would do but actually, sadly they don't. But these guys did. So thanks, guys :)

Mel is amazing! If something is wrong with my car we just call him up and he says "bring it in and…read moreI will see what we can do." He never tries to lie and say "yeah we can fix that" if something isn't fixable. He's super reliable and his prices are fair. I love taking my car there.

I dropped my car off to be fixed for a small problem. I picked up the car and drove it home…read more When I pulled into the driveway, my car stalled and overheated. They had not put the bolts back on the radiator, which caused my car to lose all of the radiator fluid and overheat. I called thinking that they would tow it and repair it. They refused to look at it, saying that I should have checked before I left the shop and that it was not their problem.

We picked up our car today from ALLSTAR and I must say we were thrilled with the job they did…read more Dave and his crew are courteous and professional. Kept us informed about how the job was going and was there to let us pick it up on a Sunday. I hope we won't have to do business with them again but if we do this is the place we'll come. I would and will recommend Dave to anyone in need of having their car repaired. Thank you Dave and crew you're great.

Brought my truck in was given a price and told them when I needed the truck they said no problem…read moretwo days before the truck was supposed to be finished they had me come back to tell me I needed more work and it would cost more . I was a little suspect so I took it to Gabe's Collision they gave me a estimate that was a thousand less they put it through insurance and someone ran into it in the parking lot all but $500 was covered they did an amazing job and it was done the day they promised. I really felt confident that All Star Collision and how they're going to take care of me and have my car ready and then it just kept coming back to well I think you need this I think you need that I think you need this and it's going to be this much more even though it should be more etc etc . Gabe's Collision was very professional everyone was in uniforms someone come out assessed my car gave me a written agreement within 25 minutes couldn't have been more pleased with them.

literally the worst place in the world. My brother left his car for 4 months. Every time he tried…read moreto pick it up the owner kept pushing it back with endless excuses. "The delivery truck broke down" "the paint wasn't delivered" "two cars ahead of yours" The DAY my brother was leaving to move to another state it STILL wasn't ready. He got there to pick it up there were parts all over and the jobs that were agreed on were not done. NEVER take your car here. What a headache and a waste of time. The most unprofessional and inconvenient place in Buffalo.

First of all someone recommended this business,so I just drove by and they took me in for my yearly…read moreinspection, he was so pleasant and professional, I was in and out under thirty minutes. I plan on coming back for all my car needs. I will definitely recommend this business just like the person before me. Thank you CC Pro Auto Center.