I booked a pregnancy package - £85 for a manicure, pedicure, eyebrow wax and 45 minute massage. It was a last minute booking and they did say they'd squeeze me in, and that the massage would have to be a facial because their massage therapist wasn't in.
I arrived at 2.33 for my 2.30 appointment. The receptionist greeted me with "we don't have time for the full package, but we can do you a manicure, pedicure". I wasn't delighted with that given I had travelled 45 minutes to get there, but said that if they could do me a good deal on the mani pedi then it was ok. Their starting point was their price list - £40. The manager was called. I was told it was my fault for being late. We finally compromised on a mani, pedi and eyebrow wax for £40, which was ok but not something I would have travelled across town for.
The therapists were very nice and the salon was clean and light. The pedicure chairs I found deeply uncomfortable - they were armchairs, but you ended up with your legs squashed down and neck wedged against a gilt mirror.
I thought the mani pedi itself was good at the time - and they did have a good range of colors, but 2 days later and I'll have to take the colour off as it's been peeling off in chunks.
Overall pretty frustrated and disappointment. If you live next door it's probably not a bad option, but not worth going out of your way. read more