I just gone to m & g Vittoria cafe at gold coast casino tonight with my families. I has ordered one large latte and one green tea cake. However the staff at the counter, cashier her name is JULIA at 835pm. She is very rude and ridiculous and bad customer service to customers. I am very disappointed why such a big cafe at the casino will have her as the staff treated customer so rude and bad attitude. She shouldn't treated customers like this coz she is working on behalf of the casino cafe. And I doubt that she is not suitable to this job at all since this job is mainly focus at customer service. She definitely cannot reach such a high quality standard at all. I will never come back to this cafe again and definitely not recommend to all my friends and families to try this cafe. Please gives me an explanation why she behaves like this . Please reply me at your earliest convenience on the following email: norkai1628@gmail.com . Looking forward to your prompt reply thanks read more