Amazing owner and staff. Security was very nice and did his job very well when fighting injustice…read moreduring store hours.

Staff was rude and not friendly. I had to pick up vape juice for my son who was down the shore. I…read moreasked specifically for Non iced product and they handed me iced. I have no knowledge of the products and trusted it was correct. My son told me he gave me iced instead. Nothing we could do at that point. I stopped in 2 weeks later and an employee told me no returns sign on the door. Meanwhile when I walked in the so called manager was filming "deals" the store had going and he was screaming. Very poorly run store. I should have been able to return. That wasn't my fault I was handed wrong product.

Friendly and knowledgeable staff. Very clean and comfortable space. Third time there and the staff…read moreis always ready to help and answer questions. Prices are great. My old vape shop wound up closing for good last month and I was looking for a new one. Definitely recommend

I have been buying things from this shop for quite awhile customer service is great. Store is clean…read moreand they have various products thought it was awesome BUT just recently I purchased o.p.m.s kratom two packs silver and red I took it and didn't not feel right. After further inspection of the product realized it was FAKE!! Counterfeit kratom being sold in the opms packaging I am quite upset not knowing what I ingested. Do Not buy from this store... if the logo is not on each individual capsule

Great vape shop. Always have what I need at a fair price! A++ friendly staff, good location on…read moreGermantown and they have some of the harder to find vape flavors that we had difficulty finding at some shops.

Went there on Dec 5th at about 1:00 PM. No other customers in the store. I mention this because I…read moredon't can't speak to service on a busy day. So these were the nicest guys ever. Very helpful, very friendly, and willing to spend time answering all my questions. Based on this one experience, I really wanted to give them five stars, but the Zen juice I bought there was just terrible. Smelled great, but just wasn't for me. They do have other brands and I totally intend on going back to try something different.

Hands down the best place to get ANYTHING you need. Owner and employees are extremely personable…read moreand beyond helpful. Prices are low compared to anywhere else I've been. I've lived in Phoenixville for 15 years and this is the best smoke shop by far. If they don't have something in stock, the owner will literally look it up to see if he can order it, if not the owner, the fine employees will inform him. The owner and employees always ask for feedback about products they get because this business sincerely cares about what products customers want and what customers don't like. HUGE THANKS TO the owner and staff. 10/10

It's the best priced option in Phoenixville by far. I even have a hard time finding ejuice online…read morefor any cheaper. The owner is willing to custom order juice if you're a regular customer and is genuinely pleasant. He's even gone out of his way to make up for a mistake.

The owner very rude. Shop is dirty. Product is so so, nothing special. Easy parking.read more

Rarely give online reviews, but Steve was great and I gotta give him a shoutout! Super helpful,…read morefriendly, and knowledgeable about his products. Go here!

Always super friendly customer service. Very knowledgeable. Don't carry everything, but if they…read moredon't have something you want, they'll get it for you.

I needed to quit combustible tobacco... I made the switch to Vaping at a local shop in my hometown…read more It was similar to Level Vape Shop in that the employees cared about helping make the transition as easy as possible with education, patience with my rookie questions without making me feel like an idiot and turned me on to high quality products. When I first met Kelly I knew she ran the same type of operation, despite all of her competition turning to competing on price alone, LVS provides great prices and more importantly a non intimidating environment that is focused on helping smokers make the switch. I highly suggest and recommend LVS to my friends and family that want to give quitting a try...

Nice selection of cigars and accessories at a great price. The owners are friendly and helpful ,…read morealways receptive to requests and suggestions.

I love this place, Moe is awesome and his son is very nice, they have all the good stuff!read more

This place is amazing! They have so much fun stuff and the owners are so kind and helpful. The…read morePromenade needed a place like this!