Our vehicle got dinged over the weekend and I couldn't be anymore disappointed since it was a hit…read moreand run! So, of course I checked to find the cheapest rate, but also near by! Went to one spot, but they took one look and gave an estimate and I was off. I didn't felt pleased, so I connected with THIS business(referred by my sister) -Called front office to make sure I could have my truck be estimated and Gaby said," come right up Jose can take a look!" -Jose took a look at my truck...."HE LOOKED AT MY TRUCK, and I mean he went into detail" of the damage that was on the bumper and what had to be replaced and just everything!!! Not only that, Gaby came outside and explained the run down on insurance, took pictures (detailed) and the fact that they actually TOOK THE TIME to analyze my TRUCK IS A PLUS!! That showed straight up PROFESSIONALISM and I respect that. -Everyday I was briefed on my vehicle via email.I liked that-I wasn't left in the dark. -3rd day I was sent an email it was almost done, and got a call few hours later on a time to pick up. -Transaction was easy, the staff was super nice Jose came out to explain to my husband the rundown on what he and his crew have done and clarified everything.My husband respected that and NOT TO MENTION THE WORK ON OUR NEW BUMPER and black top looked perfect! "We are PLEASED!" I got in my truck and was sooooooooooo thrilled to not only have my truck back- but the work that was done inside the vehicle (felt like they detailed it-smelled fresh, they wiped down inside and can't say how much I respected that) It's the consideration of a company that understands the vulnerability of a vehicle to its owner. I recommend this place- the attention to detail, the questions I had, the team work of Gaby and Jose helping me and just over all great experience and customer service! I hope to never get in a accident again- but IF I do, I know where I'm coming! Oh and they detail too, which I choose not to do just yet-but the prices I checked in the valley- this place beats them all. (Also you want a company that cares for detail- and they definitely are all about DETAIL) Cheers Perfect Appearance! And of course thank you!!

From the owner: At Perfect Appearance Collision Repair, we make sure your car looks as good as new. Our auto body…read moreshop in Ketchum, ID, specializes in top-quality auto body collision repair that you can trust. We focus on giving you the best repair possible, not just a quick fix. We believe in doing the job right, so your car looks great for years to come. Ask us about the insurance companies we work with to make your auto body experience even easier.

Janet and Armando really helped me with my car's damage…read more Did some touch up work on the spot. A way better experience than I had with another body shop in the Wood River Valley. Thanks! Pat

Wonderful work. Highly recommend. All three of my experiences with Impact Auto have been excellent…read more Even made a small repair on my RV. Told me to let the glue set and bring back the clamps tomorrow. Worked out perfectly!

The body work is fine! Sadly the two girls who do the paperwork and reception are very…read moreunprofessional. Care more about their fingernails than their customers. Did not do the insurance paperwork carefully and were very rude upon checkout, slammed the door on my foot. These girls make this group look shoddy! You have other choices so better go elsewhere.

Hate to go negative but these guys really let me down. After somebody clipped my car a few years…read moreago they did a good job repairing. Then after a wildlife collision last year it took longer and cost more than I'd been quoted. Also, my phone still doesn't sync with my radio. Not sure what they did there. Finally a couple months ago someone backed into my car, scratching the paint. Getting a call back or estimate was like pulling teeth. That said, the people were always nice and polite, just didn't seem to have the time to get back to me. Oh well.

We smashed our windshield while visiting Craters of the Moon on a Friday night. We got Smitty's…read morenumber from a park ranger and he answered on a Saturday morning. On Monday he drove to get our new windshield, and he and his crew had it put in within a few hours after we got there on Tuesday. In a situation where we would have (and would have pretty much had to) pay any price, he gave us a good deal and even hammered some dents out of our hood and fixed the latch. Hopefully, we'll never need to visit him again but I would in a heartbeat if something was wrong with my car in Idaho.

After a near miss causing me to slam on my brakes, we limped into the local RV Park with a beat up…read more5th wheel hitch. The park recommended this guy, though not a RV guy, will come out to the park to look at my problem. Friday night at 8 o'clock Steve comes out to the RV park, looks at my hitch and we decide to go by his shop 1st thing in the morning. First problem was just getting the hitch disconnected from the 5th wheel. But Steve and crew were able to get it apart. Then they had to tear apart the hitch and repair the guts. The capture plate then had to be pounded back into shape. Then everything had to go back together. 3+ hours later, we were on our way. With only a small dent in my wallet. I have nothing but good things to say about Steve, his brother and friend. It's nice to know that business owners like Steve still exist in today's world. Steve thank you for your help.

Stunning. The service was great. I have never had an auto repair job turn around in less time. I…read morehad a new front bumper put on and the front left fender painted. It was done in 48 hours. EXCELLENT.

Had my 2001 Chevy 2500 sprayed with bed liner and the quality is above and beyond what I expected…read more I am extremely satisfied and would recommended these guys to anyone who wants top quality service and workmanship. A+

Jamie and his grandson not only saved me from baking to death by towing my 3/4-ton truck, its…read morebusted water pump AND my trailer an hour away in the desert in August 2016, but he also used his connections and expertise to get a new Mopar part rushed and installed in my 2013 Dodge Ram at his shop in just 24 hours. He also invited me to see his impressive hot rod collection, before loaning me a Dodge Challenger to drive to my hotel room, in which he also had set up for me. 'Above and beyond' is an understatement for Jamie's level of service. Thank you for turning my misfortune into an enjoyable experience!

I had my passenger side driver's window quit working...it was down. I needed to make a fairly long…read moretrip, (with dogs and rain in the forecast as well) so called early on a Monday a.m. Gave Jamie the rundown on the problem, year, make, model etc. Told me to come in at 1:30 so I did. I am so happy that I contacted Lost River Autobody....GREAT SERVICE, QUICK and fortunately he had the wherewithal to order the part needed as soon as he got off the phone with me. That part had to come all the way from I.F. His employee, Willie and Jamie both worked on it and I was out and back on the road in 1 hour. I am so thankful for their exceptional service. It didn't even cost an arm and a leg. Thank you....if I ever need work done I'll be back and if anyone I know needs work done I'll be sure to recommend Lost River Autobody!

Amazing customer service every step of the less than fun process of having to have body work on my…read morecar. Easy drop off and even easier pickup (they delivered my car 65 miles away) so I did not have to schedule off work. Alex, you are the best at what you do, kind, thoughtful and thorough in all things service. The entire staff that I met were gracious and very pleasant to work with.

From the owner: Caliber Collision didn't become the nation's largest collision repair provider by accident…read more Recognized as one of Forbes' 2026 Best Large Employers, our team of highly skilled certified technicians and state-of-the-art equipment are committed to providing excellence in every auto body repair to get you back on the road quickly and safely. From minor dents to major collision damage, we have the expertise to handle it all. Our comprehensive range of services are backed by a limited lifetime warranty, flexible payment options, and includes expert auto body repair, dent removal, fender repair, and more. When you hand over your keys to Caliber, know you've made the right choice, and the first step toward Restoring the Rhythm of Your Life®.

Needed a front bumper replaced on my car due to a hit, Leave a note with no phone number and run…read more Larios got me in repaired and out in lightning fast time. Above and beyond customer service, great value. Thank you for everything signed satisfied, customer. Lumpy Alsup

My car was rear ended, and I was pretty lost as to what I should do. I brought my car in and they…read morewere able to help me right away! They were so helpful not just with the car but also with dealing with insurance. They even helped me with a car I was thinking about purchasing. They're so kind and prompt. I would highly recommend them!

I ran out of gas on the interstate near Burley ID on a hot summer Thursday. I was driving a late…read moremodel car and one new to me, and was pulling my travel trailer. I called this company and they responded quickly (within 15 minutes) with a can of gas. The service man knew where a special funnel was located, in my spare tire compartment, and used it to put gas in my tank. I would have had no idea how to do it. I am so thankful that this company responded.

Absolutely horrible job detailing our new car. The owner of the shop gave it back to us with dirty…read morecarpets, dirty moldings, and dog food still all over the trunk. He did offer to have us bring it back in, but after realizing his cleaner fried our heated seats somehow. We don't want him to touch it. Don't go here to get a detail. Horrible job.

Was recommended to this shop. Very personable, reliable, timely and reasonably priced. Highly…read morerecommend.

This used to be Nelson Automotive used them years. New owners are just as good. Most of the old…read morestaff still there giving the same great service.