I was originally told I could drop my car off on a Saturday and when it was time for me to drop it…read moreoff I was quit Surprised to find they had sold to another company and the new manager was there setting things up and was very kind in allowing me to leave my car. He told me that it would be ready on Friday as I had been originally told by the estimator. It was indeed done on Friday and they did an excellent job. They even detailed the inside. I am one very satisfied customer.

Our truck had some major hail damage last May in Colorado. The top glass/mirror on each side was…read morebusted/cracked very bad. I brought our truck here and this shop took care of us. They were generous, confident and very easy to work with. They confirmed what they could fix within the short period of time that we had and they got it done. Workmanship was perfect. Our mirrors and top tail light were replaced without issue. Great body shop. When we move to Idaho I will most likely use these guys to fix the rest of our truck. Hats tip to Snake River Auto Body.

Amazing customer service every step of the less than fun process of having to have body work on my…read morecar. Easy drop off and even easier pickup (they delivered my car 65 miles away) so I did not have to schedule off work. Alex, you are the best at what you do, kind, thoughtful and thorough in all things service. The entire staff that I met were gracious and very pleasant to work with.

From the owner: Caliber Collision didn't become the nation's largest collision repair provider by accident…read more Recognized as one of Forbes' 2026 Best Large Employers, our team of highly skilled certified technicians and state-of-the-art equipment are committed to providing excellence in every auto body repair to get you back on the road quickly and safely. From minor dents to major collision damage, we have the expertise to handle it all. Our comprehensive range of services are backed by a limited lifetime warranty, flexible payment options, and includes expert auto body repair, dent removal, fender repair, and more. When you hand over your keys to Caliber, know you've made the right choice, and the first step toward Restoring the Rhythm of Your Life®.

I got sideswiped a few weeks ago. My insurance agent suggested this auto body company and what I…read morefound was as they just took a few pictures had very little conversation. Acted as if I was a hindrance. I was going to give the information to the opposing parties insurance I'm not going to because of the customer service I experienced. I would suggest to treat your potential customers as if they matter instead of an annoyance.

A great bunch of people. Caliber has to be the best managed team we have ever worked with. They are…read moreextremely professional, kind, courteous and generally interested in winning your business. The work performed was superb. We have been USAA members since the mid-70s and Caliber was highly recommended by USAA. A special call-out to Makayla and Clint.

The roof on my 2018 Toyota Tacoma had failure of the clear coat and paint. Mike repainted it for…read morecheaper than any of the other quotes that I got, had it for a week, and it looks good after getting it back. I would definitely use them again. I believe the former owner sold a couple years ago and the negative reviews on here are from the previous management.

The gentleman was very knowledgeable and helpful. Everyone in there was nice and communicated the…read moreprocess for my spoiler getting fixed. Would recommend!

My mother, a 68 year old woman, who is on a fixed income went in because her car was starting…read moreweird. She asked them to check her spark plugs and change her oil and check her brakes. They ended up doing an inspection on Her whole vehicle quoted her 9,000.00 for everything that needed fixed and then charged her 268.00 for the inspection but didn't change her oil, didnt check her spark plugs didn't look at her brakes. They just charged her 268.00 to quote her 9000.00 worth of things that needed fixed. And did nothing else. DO NOT send anyone into them that are not mechanic savvy in the slightest. They will take advantage of them!

If I could give negative stars I would. Eddy is the most unprofessional individual I have had the…read moredispleasure of coming across ever. To say the customer service is lacking is more than they deserve I was lied to about the status of my car they couldn't get it fixed correctly and it had to be towed to Utah. Never have I had a worse experience than I did in this instance. I strongly urge anyone thinking of bringing their car here to stop turn around and run.....it's a nightmare!!!!

I was backing out of a parking stall and the car across from me did not see me and hit the side…read moreleft panel of my mom's truck. The driver admitted he had not seen me and gave me his insurance information to repair the damage. His insurance provider, USAA reached out and gave me two auto and body business numbers to have the work done, I called and they told me to bring the truck in for an estimate. I went to the business and noticed there was one car there. The employee came out and evaluated the damage, giving me an estimate. I didn't feel comfortable with this place so I decided to look them up on YELP. They had no reviews and just by seeing that there was only one car there I decided to get another estimate with Idaho Collision. I looked up Idaho Collision and they had 5 reviews...not much BUT they were all good reviews. I guess I am just use to Southern California, we make sure to do reviews, so that others can make wise decisions. When I arrived at Idaho Collision, the owner came out and gave us an estimate. His estimate was a little higher then the business we had been sent to but the difference was Idaho Collision was going to completely replace the panel with a new one and the other place was going to bondo the panel. I was sooo happy with his work and the final result. I would highly recommend this business for any kind of auto repair. I do not have pictures of the finished work. I was so happy with the results, I forgot to take pictures. I will upload them when I get back to the house.

Got in an accident and Idaho collision got my car fixed up and back on the road a week before the…read moredeadline. Great job done