It's been 3 years since I last was at Nailbox Miami, because I moved permanently to Spain three…read moreyears ago, but I remember very well my experiences there. I started going there for manicures & then pedicures when it was very new. I was always quite impressed with the owner -- his reason for opening, his vision & strategy for his company, and his sense of the operational details that could make all the difference in his customers' experiences there. Having spent my career in Brand management and marketing with a number of large corporations, he was absolutely right on!!!! With every new appointment I had, I could easily see the progress he had made by gradually changing things so that Nailbox reflected more and more, in vivid reality, what his strategy was! Continuous improvement!!! How often does one see that in a nail salon in the Miami area???! I've tried MANY, but Nailbox is unique in this regard!! Huge kudos to the owner -- everything starts from the top, which is why I always enjoyed going there -- always positive energy and a fun vibe, lots of really nice conversation if desired, and WITHOUT EXCEPTION, lovely nails when I walked out. With an attentive, customer-oriented desire to deliver exactly what was requested by the consumer by the owner, I am really happy to hear that customers LOVE their experiences at Nailbox, and they have successfully even improved on their outstanding delivery of exactly what the customer is hoping for during the past three years. One can rest assured that it will be as good or better every time one uses Nailbox, as compared to the last time, because of the owner's well-thought-through plans emanating from his strategy, sincere involvement in managing operations, day-to-day, and his attitude towards his customers: deliver what they want or better!!! I highly recommend!!!

The staff were rude and unprofessional, and communication was extremely difficult because no one…read morespoke English. When you work in a customer service business like a nail salon, basic communication should not be this hard. My manicure was just okay since it was a simple gel manicure, but the pedicure was terrible. The technician didn't ask if I wanted my nails cut and just started cutting them without any consultation. She left my nails uneven and in completely different shapes and sizes. Overall, the service felt careless and unprofessional. I would not recommend coming here.

This place is a hidden gem in Little Havana! It's spotless, attended on time with the appointment…read more America my technician was phenomenal! Highly recommend!

Me and my mom decided to get a pedicure before our cruise and had the best time! Lis is the best!…read moreThank you!

I have been going to Neo nails for years now. i always see Bibiana she is amazing i highly…read morerecommend coming here. They have the best services and clientele.

The vibe is amazing the selection of colors is vast. The place is clean and well kept. The salon…read moreand front desk staff were wonderful. I got the spa pedicure and gel mani. My nails look wonderful.

Carolina is the best nail technician I've ever had. She started at a salon near my home and I've…read morecontinued coming back when she started her own business. Her setup is in a corner of the hair salon Hairfit. The aesthetic of the venue is pink, clean, and friendly. She is the only one doing the nails so I can always rely on the quality and design. She also keeps up with nail trends so she always has the right products for whatever design I bring. I usually get hard gel and it lasts at least 1 month and even up to 2 months. She is super hard working and makes time for later appointments like at 6pm. And even as the lady appointment of her long day, she doesn't skimp out on my nail design. Her english is also great so it's easy to communicate what I want. I highly recommend coming here if you want quality nails. Also there is a small parking lot in front of the building so parking is easy.

They were excellent everybody there especially my Nail technician did an amazing job. She literally…read moreworked a miracle on my hands. I would 100% recommend this place. Well priced everything is clean and beautiful there and the staff is just amazing.

Went here hoping for a studio that would focus on Hardgel/Builder Gel. The lady who did it for me,…read morealthough she was super nice, did not have much experience in hard gel. She was really struggling to get my hard gel to level, and would move between three different brushes. When prepping the nail, she went SO deep into my thump nail, it was burning with the drill. You could see the hole in my nail just after the initial drill. Not to mention the various cuts I have all over my cuticles. I'm not a nail artist, but I've been getting my nails done for years. It took her 3 hours to apply the hard gel and just one simple cateye nail color. By the end of it I was starving, and I wasn't super happy because originally I wanted a design. At the end, one of the ladies came in to help activate the nail polish. The lady that had done it to me barely knew what magnetic nail polish is. I thought I'd let it go, but then seeing that it's already chipping, the next day... Just a little disappointed by their service.

This is a small, family operated nail salon. Unlike many other salons I tried nearby, this location…read moredoes not require appointments. They answered the phone and let me know they had availability for the services I needed. Although there was a language barrier (hablo español un poquito) I got exactly what I asked for. I will be saving this location for future trips to Miami. We also got complimentary espresso during our service. Muchas gracias! Xx

I was in the area and decided to stop by because I really needed to get my feet done. They were…read morenice and my nails came out nice. I recommend coming here!

What an amazing find! This was my first time getting a hard gel manicure and I'm happy to say that…read morethis was the BEST manicure I have ever had! I guess I'm so used to that "rushed" feeling when going to nail salons, but nope, I felt relaxed and had absolutely no anxiety or stress! Yana was so friendly and her attention to detail is like none that I've seen or experienced. I literally can't stop looking at my nails and I get so many compliments!

This was my first time getting a Russian manicure and it met the hype! My nail artist spared no…read moredetail even thought I was a last minute appointment! I definitely will be back cause the quality is unmatched.

This is my go-to nail salon. I've tried several technicians and although they are all really good,…read moreLorena is by far my favorite, so I always book around her schedule. I discovered the salon randomly when I used to work in the area. I no longer work nearby, but I still make the drive from Fort Lauderdale because Lorena is that good. This is a Spanish-speaking establishment; however it's never been an issue for me as, Google Translate is a great tool, and the receptionist I wish I knew her name is amazing. She always answers my texts promptly to book appointments, speaks English, and is great at translating if needed. She is typically there, which is helpful in this appointment-only salon. The salon is small but always clean, and they are constantly busy, so be sure to book ahead. Prices are very fair for the quality of service you receive. I get a gel manicure and regular pedicure, and my nails typically last three, sometimes even four weeks, which is crazy. My nails have never been so long and healthy. As an extra touch, they serve Cuban coffee, which I absolutely love. If you are looking for an affordable, clean salon with great customer service, this is your place.

Very happy with this nail place. I called to make an appointment for my daughter and I. Everyone…read moreis very friendly and helpful. My daughter showed them a picture of what she wanted and her nail tech, Jenni did an excellent job. My nail tech, Lorena was excellent. There is parking and the overall experience was great. The salon is convenient and I am extremely happy I found them by doing a search. Fun experience with a lot of Spanish talking and chisme.

Made me wait 45 minutes past my appointment time. Not respectful of my time. The pedicure was very…read moregood.

I love my nails! Cindi understood exactly what I wanted and did an amazing job! I recommended a…read morefriend and she went to get her nails done a week after and hers came out beautiful too!

You guys have to try this beauty spa! Not only are the prices amazingly priced, the place itself is…read moreaesthetically beautiful. Below, the services requested were gel mani and pedi. They lasted almost a month and they were beautifully done by Adianez P! She's fast and does an amazing job. Check it out !

Extremely disappointing experience. I only realized the full extent of the poor-quality work once I…read moregot home and closely examined my manicure and pedicure. I contacted the salon immediately, provided photos, and requested a refund. They refused the refund and, after I explained why I was not comfortable returning for a redo, stopped responding. The photos attached were taken approximately 20 minutes after leaving the salon. This is the condition my manicure and pedicure were in immediately after the service. I would not return or recommend this salon.